Questions & Answers

Name: Virus Removal and Operating System Repair
Brand: Geek Squad®
SKU: 7857401
Price: 174.99 USD
Availability: InStock
Rating: 4.7 (1315 reviews)

Virus Removal and Operating System Repair

SKU:: 7857401

User rating, 4.7 out of 5 stars with 1315 reviews.

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Page Showing 61-80 of 178 questions

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QuestionHad to have 2 TVs and their sound and connecting systems disconnected for floor replacement. There are so many cables and wires. Can you guys put it all back together?
Asked 3 years ago by Problemconnection.
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QuestionI need the charging port replaced in an Acer laptop. Is that included in the $149 cost?
Asked 3 years ago by Anonymous.
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QuestionWhat type of service call do I need to have someone come out and hook up my Samsung remote to my tv?
Asked 3 years ago by Anonymous.
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QuestionI HAVE A DELL INSPIRE 24-3455. I lOVE IT. "SLEEP" OR SHUT DOWN IT WON'T REBOOT. Can THIS BE FIXED? I was able to F-12 it and do a complete Diagonstics test Yesterday and no problems found. After it "went to sleep", the power is on but no reboot.
Asked 3 years ago by maria.
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QuestionMy HP chromebook won’t charge, will I have to male an appointment to get it fixed? Does the $149 price cover the repair?
Asked 3 years ago by Carlee.
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QuestionI got an email stating my Webroot was expiring. I trying to find out if this was legit or fraud. I need to know if my Webroot is really expiring & if this was a scam I would like my computer checked by Geek Squad.
Asked 3 years ago by Tiff.
- Answer No
  Answered 3 years ago by DavidG
  Answer this question
QuestionDo you replace internal fans on laptops.
Asked 3 years ago by Mommie.
- Answer no
  Answered 3 years ago by Ginny
  Answer this question
QuestionIf you did not purchase a laptop/ PC from best buy will you be able to still do the diagnostics on it?
Asked 3 years ago by Tianta.
- Answer I buy all my laptops from best buy, however, they will service others.
  Answered 3 years ago by MsMissy
  Answer this question
QuestionI want my router refigured th change the address and my desk top address changed because I think I’ve been hacked. Is this something you can do in the home?
Asked 3 years ago by Frustrated.
- Answer I thought they could be when they got here I had to bring it to the store.
  Answered 3 years ago by dawnzcomputerisfixed
  Answer this question
QuestionIs this a one time service taxes included?
Asked 3 years ago by Luis.
- Answer No
  Answered 3 years ago by Carrie803
  Answer this question
QuestionI am trying to connect to a web site which I was able to access before. Now I cannot. I get the message "this site can't be reached" My son, on his computer, can access the site; I cannot on my computer.
Asked 3 years ago by John.
- Answer I had several problems trying to submit a review to bb. Recipient server wouldn't receive or sonething. Finally gave up. Then this finally worked.
  Answered 3 years ago by MsMissy
  Answer this question
QuestionI am having issues with my hdmi ports on my tv. The picture comes up but then after 5 mins the screen goes black and says lost signal. Can you guys help me with this ?
Asked 3 years ago by Melvin.
- Answer Had this happen once with my vizio tv. all i did was turn it off and back on. Hit the input button on the remote where all ports were showing. I hit the hdmi for tv and it came back on everything been ok since. Luck(?)
  Answered 3 years ago by MsMissy
  Answer this question
Questiondo you have a remote service?
Asked 3 years ago by Jeff.
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QuestionI have an older Lenovo computer running Windows 7. It is running unusually SLOW. Loading programs takes a very long time and I keep getting an arrow with a blue circle while the computer "loads" anything. Can this be repaired?
Asked 3 years ago by RogerC.
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QuestionI have an IPad with 32 gb and storages is almost full due to massive amount of other system data (19.87 gb). I have tried to clear it but unsuccessful. What would be cost for Geek Squad to do it? I bought it at your store several years ago.
Asked 3 years ago by Lodi.
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QuestionI have an 2017 Dell laptop that is running very, very slow can you fix it? do I have to bring it in or can you come to our home? Estimated cost. Thanks
Asked 3 years ago by Puggy.
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QuestionI have a dell desktop, am having trouble getting connected, can you assist with internet connection? Thank you
Asked 3 years ago by Anonymous.
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QuestionDoes Geek Squad fix dryers
Asked 3 years ago by Netty.
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QuestionDo you diagnose issues and offer repair?
Asked 3 years ago by Karen.
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QuestionMy Dell laptop running windows 10 has suddenly started to show what is called "The blue screen of death" when I shut the pc down. Microsoft offers a fix for this problem, but it's more than I want to do. Can you solve this problem and if so, what is cost
Asked 3 years ago by DaveK.
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Questions & Answers

Virus Removal and Operating System Repair

Q: QuestionHad to have 2 TVs and their sound and connecting systems disconnected for floor replacement. There are so many cables and wires. Can you guys put it all back together?

Q: QuestionI need the charging port replaced in an Acer laptop. Is that included in the $149 cost?

Q: QuestionWhat type of service call do I need to have someone come out and hook up my Samsung remote to my tv?

Q: QuestionI HAVE A DELL INSPIRE 24-3455. I lOVE IT. "SLEEP" OR SHUT DOWN IT WON'T REBOOT. Can THIS BE FIXED? I was able to F-12 it and do a complete Diagonstics test Yesterday and no problems found. After it "went to sleep", the power is on but no reboot.

Q: QuestionMy HP chromebook won’t charge, will I have to male an appointment to get it fixed? Does the $149 price cover the repair?

Q: QuestionI got an email stating my Webroot was expiring. I trying to find out if this was legit or fraud. I need to know if my Webroot is really expiring & if this was a scam I would like my computer checked by Geek Squad.

Q: QuestionDo you replace internal fans on laptops.

Q: QuestionIf you did not purchase a laptop/ PC from best buy will you be able to still do the diagnostics on it?

Q: QuestionI want my router refigured th change the address and my desk top address changed because I think I’ve been hacked. Is this something you can do in the home?

Q: QuestionIs this a one time service taxes included?

Q: QuestionI am trying to connect to a web site which I was able to access before. Now I cannot. I get the message "this site can't be reached" My son, on his computer, can access the site; I cannot on my computer.

Q: QuestionI am having issues with my hdmi ports on my tv. The picture comes up but then after 5 mins the screen goes black and says lost signal. Can you guys help me with this ?

Q: Questiondo you have a remote service?

Q: QuestionI have an older Lenovo computer running Windows 7. It is running unusually SLOW. Loading programs takes a very long time and I keep getting an arrow with a blue circle while the computer "loads" anything. Can this be repaired?

Q: QuestionI have an IPad with 32 gb and storages is almost full due to massive amount of other system data (19.87 gb). I have tried to clear it but unsuccessful. What would be cost for Geek Squad to do it? I bought it at your store several years ago.

Q: QuestionI have an 2017 Dell laptop that is running very, very slow can you fix it? do I have to bring it in or can you come to our home? Estimated cost. Thanks

Q: QuestionI have a dell desktop, am having trouble getting connected, can you assist with internet connection? Thank you

Q: QuestionDoes Geek Squad fix dryers

Q: QuestionDo you diagnose issues and offer repair?

Q: QuestionMy Dell laptop running windows 10 has suddenly started to show what is called "The blue screen of death" when I shut the pc down. Microsoft offers a fix for this problem, but it's more than I want to do. Can you solve this problem and if so, what is cost

QuestionHad to have 2 TVs and their sound and connecting systems disconnected for floor replacement. There are so many cables and wires. Can you guys put it all back together?

QuestionI need the charging port replaced in an Acer laptop. Is that included in the $149 cost?

QuestionWhat type of service call do I need to have someone come out and hook up my Samsung remote to my tv?

QuestionI HAVE A DELL INSPIRE 24-3455. I lOVE IT. "SLEEP" OR SHUT DOWN IT WON'T REBOOT. Can THIS BE FIXED? I was able to F-12 it and do a complete Diagonstics test Yesterday and no problems found. After it "went to sleep", the power is on but no reboot.

QuestionMy HP chromebook won’t charge, will I have to male an appointment to get it fixed? Does the $149 price cover the repair?

QuestionI got an email stating my Webroot was expiring. I trying to find out if this was legit or fraud. I need to know if my Webroot is really expiring & if this was a scam I would like my computer checked by Geek Squad.

QuestionDo you replace internal fans on laptops.

QuestionIf you did not purchase a laptop/ PC from best buy will you be able to still do the diagnostics on it?

QuestionI want my router refigured th change the address and my desk top address changed because I think I’ve been hacked. Is this something you can do in the home?

QuestionIs this a one time service taxes included?

QuestionI am trying to connect to a web site which I was able to access before. Now I cannot. I get the message "this site can't be reached" My son, on his computer, can access the site; I cannot on my computer.

QuestionI am having issues with my hdmi ports on my tv. The picture comes up but then after 5 mins the screen goes black and says lost signal. Can you guys help me with this ?

Questiondo you have a remote service?

QuestionI have an older Lenovo computer running Windows 7. It is running unusually SLOW. Loading programs takes a very long time and I keep getting an arrow with a blue circle while the computer "loads" anything. Can this be repaired?

QuestionI have an IPad with 32 gb and storages is almost full due to massive amount of other system data (19.87 gb). I have tried to clear it but unsuccessful. What would be cost for Geek Squad to do it? I bought it at your store several years ago.

QuestionI have an 2017 Dell laptop that is running very, very slow can you fix it? do I have to bring it in or can you come to our home? Estimated cost. Thanks

QuestionI have a dell desktop, am having trouble getting connected, can you assist with internet connection? Thank you

QuestionDoes Geek Squad fix dryers

QuestionDo you diagnose issues and offer repair?

QuestionMy Dell laptop running windows 10 has suddenly started to show what is called "The blue screen of death" when I shut the pc down. Microsoft offers a fix for this problem, but it's more than I want to do. Can you solve this problem and if so, what is cost