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32 Questions & 97 Answers
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  • Question
    What is the difference between these new Easystore models and the My Book/Passport models. The regular price for these is more than the MB/PP yet these look like the previous generation of the MB/PP. What is the difference and which would be better?   (3 Answers)

    By Confused April 21, 2017.

    Answers
    • Best 
      Answer

      I asked the manufacturer the same question with regards to the portable models. Their answer was that the Easystore does not have encryption and password protections, whereas the My Passports do; and has a 2 year warranty.

      By blindiview April 30, 2017.

    • Question
      What hard disk is built into 8tb model of these? WD RED, too?   (2 Answers)

      By DHS April 22, 2017.

      Answers
      • Best 
        Answer

        Bought both 8 & 4tb models. Red in 8tb Blue in 4tb.

        By Cryptkeeper June 2, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Will this work with Xbox One?   (3 Answers)

      By Gamer April 20, 2017.

      Answers
      • Best 
        Answer

        Yes and PS4.

        By minusthebrant May 20, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Hi! Using the WD easystore on my ps4. Is it ok to just let it plugged all the time or should I unplug it from the console when the console is off? Or anything else?   (5 Answers)

      By Anonymous August 7, 2017.

      Answers
      • Best 
        Answer

        i have a windows 10 computer and my WD easy store is connected to it with a usb cable , when the computer is turned off easystore will automatic turn off

        By dannyduncan681 August 8, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Does this work with a PS4?   (3 Answers)

      By Riley April 16, 2017.

      Answers
      • Best 
        Answer

        Yes. Very easy to hookup and use.

        By minusthebrant May 3, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      What is better the wd easystore or the wd my book?   (5 Answers)

      By BiancaL June 6, 2017.

      Answers
      • Best 
        Answer

        I have a My Book 2TB and an EasyStore 4TB. Both seem to work well but there is a bit of noise from the My Book.

        By FLdAve June 21, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      I'm not able to drag and drop files from one hard drive into the easystore drive. I'm on a MAC using the latest OS. Insight into this matter is much appreciated. Thanks.   (5 Answers)

      By Anonymous June 10, 2017.

      Answers
      • Best 
        Answer

        Maybe a silly question, but did you format the drive as Mac journaled extended or leave as NTFS. If NTFS then you will need something like Tuxera NTFS in order to transfer files.

        By shawnee3 July 8, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Can this be hooked up to an Arlo Pro base station and used as continous local storage, and if the base station is hooked up to WiFi/router can the drive be accessed remotely to view files?   (2 Answers)

      By Mandam8692 August 31, 2017.

      Answers
      • Best 
        Answer

        I have never used a Arlo Pro base so I am not sure about that, but I currently use it over Wi-Fi to view thousands of movies and it works perfectly. I connected it directly to the router. I can also use it for storage if I need to via the network. Leo

        By cspecialst August 31, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      Has anyone had trouble with this Easystore drive unmounting or not being able to see files after hooked to a MAC that has entered sleep mode? WD tech support said that that is a known problem(without solution) with thier new MYBOOK drives connect to MACS   (2 Answers)

      By Beachcomber June 9, 2017.

      Answers
      • Best 
        Answer

        Yes, I had many problems wit this drive and returned it to Best Buy. I use a special NTFS read/write plugin with my MAC and have had no issue with any previous WD drive.

        By Jimbo1212 July 8, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      What's the rpm and cache level of this external hard disk drive? 5400 rpm or 7200 rpm ? 32 cache or 64 cache? Thanks for answering.   (3 Answers)

      By Chichi May 2, 2017.

      Answers
      • Best 
        Answer

        this has 5400 rpm WD RED inside

        By lightsalt May 24, 2017.

        • Verified Purchaser
        • My Best Buy® Member

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