Razer - Stream Controller X All-in-one Keypad for Streaming and Content Creation - Black
Model:RZ20-04790100-R3U1
SKU:6531754
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Description
With the Razer Stream Controller X, creativity comes easily. Manage your streaming and content creation seamlessly through one convenient device that controls all your apps and tools. Streamline your workflow so you can focus on what matters most—engaging the fans and growing your following.
Features
15 Switchblade Buttons
Create handy shortcuts for streaming, video editing, music production, and more. Control your apps, lights, audio, and more with a few simple taps, and enjoy easy visual navigation with customizable icons.
Multi-Link Macros
Go live or be ready to create at the push of a key. Create the ultimate shortcut by linking any number of actions to one button, triggering them consecutively or simultaneously.
Compatible with Leading Streaming Software
Powered by Loupedeck’s easy-to-use software, get set up to create simply by dragging and dropping commands from a plugin library that includes an ever-growing range of third-party and custom plugins.
Designed for Efficient Multi-Tasking
Sort and store as many actions as you want within a single button. Create custom profiles for various tasks, and enable Dynamic Mode to automatically switch profiles based on the detected app.
Swappable Magnetic Faceplate
Switch up your style at any time by snapping on a fresh, new faceplate* available in a range of striking colors. Flex your creativity by painting a custom design on a clean, blank option. *Sold separately
Detachable 50° Anti-Slip Magnetic Stand
Simply snap on the controller for a secure fit that not only provides clear view of all your buttons, but stays firmly in place during use thanks to a grippy underside.
What's Included
Stream Controller X All-in-one Keypad for Streaming and Content Creation
Specifications
Key Specs
Wireless
false
Compatible Platform(s)
Windows
General
Product Name
Stream Controller X All-in-one Keypad for Streaming and Content Creation
Customers admire the Stream Controller X All-in-one Keypad for its highly customizable buttons, allowing for endless combinations and simple push-button functionality. They also appreciate the solid build quality and user-friendly design, making it easy to use, especially for those seeking basic functionality at an affordable price. However, some customers have expressed concerns regarding the software, finding it slightly intimidating and lacking compatibility, which may require improvement.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 37 reviews
Cons mentioned:
Customer service
Rated 3 out of 5 stars
3 stars due to Razer customer support
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does it work, yes and very well. However, I had used it less than 20 days after picking it up on 1/6/2024 and went to move it to clean off some accumulated dust to keep it clean and the bottom pad broke the screw holders and stayed in place. Never dropped, hit, otherwise assaulted. Contacted RazerCare and they have given me nothing but the run around for several days. After this, I do not think I will place trust in Razer products ever again. Is it a big deal, not really except when you buy something that is not cheap you expect it to last if nothing else until the warranty runs out! I know I could return it to Best Buy and may still depending on if they deem it warranty or not and I can easily fix it but shouldn't have to just yet. Should have gone with the Elgato I guess.
No, I would not recommend this to a friend
Pros mentioned:
Customizable buttons
Rated 5 out of 5 stars
Productivity tool every day
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this has provided me additional productivity in my daily tasks. the software takes a little bit of knowing how to program your tasks and buttons but once you get it it, it is a game changer and i am sure im not using it fully to the max. with extra time and need you would be able to make amazing productivity functions with this
I would recommend this to a friend
Pros mentioned:
Build quality, Packaging
Cons mentioned:
Price, Software
Rated 4 out of 5 stars
Streamers & Professional's Must Have but...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Razer Stream Controller X is an extension of your workflow and content consumption. Out of the box, the default profile is catered towards streamers. There are multiple pages of buttons setup for Twitch and OBS. For example, there are buttons to mute your microphone, mute audio for an application, re-rerun a subscription notification, etc.
To start off, the packaging is solid. It is well protected inside the box. There were also cable covers for the supplied USB-A to USB C cable. I have never seen that before. I will be using those covers when I travel. In terms of the product, it is built like a brick. It does not move when you press any of the buttons. The front plate with the Razer logo is removable. We might see custom front plates and if you wanted, you could even paint it without damaging the device. The bottom has this rubbery-sticky texture to it preventing it from moving as well.
When I first plugged it in all the buttons showed green pacman's. I downloaded the razer synapse software thinking it needed that software. That did not work. Then I downloaded the Loupedeck software. It still was not recognizing the device. I only had about ten minutes the first day I got this product to troubleshoot it so I had to figure out why it was not working another day. A few days later I tried another USB port on the back of my PC and then it showed the default profile. I'm assuming it was plugged into a USB 2.0 and the device needs a 3.0 port.
Even though this is a Razer product, it does not use Synapse and even the default profile configuration has nothing to do with Razer's software or products. This is essentially a minimial Loupedeck product. So at this point, Razer impressed me by the packaging, the build quality and the cable covers.
It is the software that holds this thing back from having higher potential. I will say, it's not terrible. The user exerpience could be improved. Also, some plugins are completely broken. It has a hard time figuring out when I'm streaming. If I open up a game, the dynamic mode, which is supposed to know that OBS is open, will turn back to the default profile. Because of this, I built some buttons on the last page on the default profile for whenever I am streaming. It took me awhile to build the buttons for OBS. At first, the OBS plugin mentions all these things you can do, but for the first day I tried adding them it could only do a couple things. It took me awhile, but I figured out how to unlock all the features. The dynamic mode does work if I leave the application open. However, if you open up a game, the dynamic mode should still stick to the application, since no games are supported on this yet. The Premiere plugin works after tweaking some settings, provided by a guide by Loupedeck. Photoshop says the plugin for Loupedeck is incompatible. Maybe due to the lack of dials that the other Loupedeck products have.
I also think the price is too much. It is a niche product, with limited capability, that has a learning curve to it and that has some plugins that are completely broken. I have no complaints about the build quality. And the plugins that do work, do work well, although it takes a while to figure them out. However, I could see someone trying the different brand or creating a similar setup with an external tablet just due to it being pricy and half baked on the software.
I would recommend this to a friend
Pros mentioned:
Build quality, Customizable buttons
Rated 4 out of 5 stars
Retired streamer, but loving this product!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I coached a small team of streamers a few years ago. And have experience with OBS, Streamlabs, Xsplit, etc etc. I wish I had this product when I was doing that!
A TLDR summary of this product, it's 15 buttons that activates some function you program it to. Now that may not sound like a big deal, but once you understand it and utilize it, it's life changing.
First the product feels like a solid product. It sits heavy, it has anti-sliding rubber base, the magnet for the face cover feels strong and solid, every edge is clean cut on the buttons, the brightness of the buttons is great, the resolution of the buttons is excellent (although you will need to find your own images to optimize the resolution), and it just sits in front of you like a little assistant. It's great.
Setting up the product was great, you plug it in, download the app/software as it instructs you to (it's from Loupedeck not Razer), and multiple pre-installed streamer friendly functions/macros are pre-built and ready to go. Fantastic.
The magic of this is really in the preparation. Investing the time to setting up the functions, the macros, the design, etc, is important. Spend the time to personalize how you want it, because once you're done, you're done. Don't have to do it again. There are pre-built functions that are nice, such as subscribing to someone, or applauding someone, pre-built applause sound bytes etc, all that already comes pre-built, which is very nice for the new streamer. But if you're in the game for a long time, you know this can really personalize your streaming channel, and make it great experience for your audience once you get it all set up.
For NON-streamers, I tasked it to do simple things like change my speaker, play spotify or change songs on spotify (came built with that btw), also great and excellent as you do your daily stuff gives you a quick and easy access, all the while giving your desk a clean modern aesthetic.
I docked it 1 star for the complexity of some of the software and the bugginess of some of the software, which might be fixed by the time of this review any way, but a few of the crashes were annoying and erased the macro I created, which was frustrating after it happened a few times. I didn't do anything different and just recreated the macro and it worked, so I'm sure it's just a bug.
Would recommend for beginner to experienced streamers that want to elevate their game!
I would recommend this to a friend
Pros mentioned:
Customizable buttons
Cons mentioned:
Software
Rated 5 out of 5 stars
You need one, you just don't know it yet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like Razer products. They're sturdy (I dropped my wireless mouse about two dozen times and it still works without a problem), their design is great and they at least try to innovate (I have a Tartarus and I wouldn't want to game without it). The Stream Controller X doesn't disappoint.
Razer likes to package their products in style and they didn't disappoint with this one. The box contains the actual unit, a stand with a sticky rubber surface which keeps the unit in place and a type-C to type A USB cable (which is braided). You have the usual documentation and a nice Razer sticker. Installation couldn't be easier: plug it in, Windows will detect the new device and download Razer Synapse which is a unified driver. The last step is to install Loupedeck and you're ready to rock and roll.
As the name implies, it is originally made for streamers and content creators in mind. It doesn't stop there, though. It can be useful for pretty much everyone in one way or another thanks to the use of Loupedeck as a companion app. It allows to create a multitude of profiles and allows to assign functions such as macros, shortcuts, combined key presses, play sounds, opening web pages and much, much more. I have used it in combination with my drawing tablet, games and other software and it has proven to make things a lot easier for me.
Each key is a small screen of its own and can be assigned images from a library or extract them from executables or can simply be picked from your computer. Note that the software might seem slightly intimidating at first, but after some time, it becomes a very easy process to map the keys the way you want them.
I made several profiles for Adobe software and some Movavi apps. I created a bunch of icons I needed for games, app shortcuts and it turned out very nicely. You might wonder what the advantage the Stream Controller X offers over a regular set of macros. It's simple really: You don't have to remember what key is assigned to a specific action as you can actually *see* it and switching from one set to another only takes one key press. You can't really make things better or easier than that.
There are of course a couple of small issues here and there: When creating a shortcut to launch a program, the software will try to use the original icon and depending on the resolution of the icon, it might look blurry. Not all programs installed on your computer are available to pick from the drop-down list. You might have to go fishing for the proper executable, which might be problematic for users who aren't really that tech savvy. I've also lost one of my profiles after restarting the PC, it only happened once after the initial setup, but it did bum me out. Also, I would have liked a couple of USB ports on it.
All in all, I could probably keep on lauding this device for another four or five pages, but simply put, it's a really useful addition for people who stream, who work with creative apps and even for gamers. The quality is top-notch even if the software seems to need some more work. I would recommend the Stream Controller X without hesitation.
I would recommend this to a friend
Pros mentioned:
Build quality
Rated 4 out of 5 stars
High Quality, Competitive Price, What’s the Catch?
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This reviewer received promo considerations or sweepstakes entry for writing a review.
***QUALITY & ASSEMBLY:***
Razer put together a high quality product with the Stream Controller X. Everything snaps together with magnets and grippy surfaces. Assembly is quick and intuitive, with a little black instruction booklet included to guide you. Though plastic, the stand and Controller are both very sturdy. A magnetically-attached faceplate comes preinstalled on the front, though can be easily removed (should you desire). Included is a 5 foot USB A to C cable, which gives me enough slack to use the Controller with my electric standing desk.
***LOOK AND FEEL:***
As this is a device you will continually be handling, the look and feel are important. In that regard, Razer gave it a nice, matte, scratch-resistant texture for the majority of the outer surfaces. Buttons are made of a clear, flat plastic with a slight wavy quality. If you have ever painted something before, it’s almost like “orange peel”. It isn’t polished gloss. This helps slightly in reducing straight on glare, but also allows you to clearly see what you have configured the buttons to be. As for the feel of those, operation works with a half-push on an edge or a whole push, flattening the button. It feels like a two-stage switch (but it doesn't act that way). This is a bit strange to deal with as you won’t be assured the same experience every time. It kind of lends to you mashing the button (to be confident it will activate). This may not be a big deal regarding long term reliability, but nobody knows at this point. Razer, if you come out with a V2, I want consistent button presses. Make it even shallower and one click.
***SOFTWARE:***
Since I already had a Razer microphone, plugging in the Stream Controller X automatically opened Razer Synapse software and showed the device. Synapse prompted me to download “Loupedeck”, which then allowed me to configure the buttons as I wished. If you don’t already have Synapse, you may need to start there, though it _seems_ Loupedeck works independently. As for configuration, it took me a bit of trial and error to determine how to configure special shortcuts to use for my primary purpose: video editing. I may still move things around, but I feel I have a good setup to save me some time in a comfortable configuration. From what I understand, custom icons can be assigned to my shortcut buttons, but that’s more of a “nice to have” for me, personally. Other reviewers have commented that it isn’t easy enough, but this being a new product, hopefully our feedback can spur a fix. I will note that brightness control isn’t included on the main page for some reason (c'mon, man!). When I discovered where it was hidden (3 dash menu, Settings), I also saw an option to toggle a “Workspace” dropdown on the main page, which will be very useful for switching profiles between everyday use, Streaming and Video Editing.
***SCREEN:***
For what it is and what it costs, the screen is good. There seems to be plenty of contrast and decent brightness. At full, you may find it a bit dim in office lighting. There also isn’t a ton of resolution, so my eyes tell me it’s a bit blurry. After months of use you may find this to be even more of an issue, since the clear plastic is very likely to scratch with time. Even just after unboxing I noticed a couple hairlike scratches on some keys.
***WILL YOU LOVE IT?:***
I really like the unit. Its sturdiness and grippy stand mean it will stay where you plant it. Its software isn’t amazing but is definitely workable. The biggest drawback, to me, is the long button travel (compared to a laptop or my K800 keyboard) with that “double-press to depress" feeling. As I want consistency and precision, it’s off-putting. As I will be constantly feeling that double-press and squish, it isn’t a small deal. I don’t know why they released it like that. This takes it down a star for me.
I would recommend this to a friend
Pros mentioned:
Customizable buttons
Rated 4 out of 5 stars
Great for streamers, and lots of other people too!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When you open it up, you get the deck itself, which can sit on the table with four rubber feet. They are a little bit grippy, but the box can still slide around. But there is also a stand that moves the deck to around a 45 degree angle, and this this is VERY grippy, as it holds so well that it won’t move unless you intentionally pull on it. Also included is a USB-A to USB-C cable, as the unit has a USB-C jack in the back. If you want to plug into a USB-C port on your computer, then you will need to provide your own cable. But this device communicates at USB 2 speeds, so you don’t need an expensive cable.
This little box comes with a LOT of potential functionality, provided that you don’t mind investing some time to get it set up. It comes out of the box with a lot of useful preset functionality. Among the default settings include buttons to launch Chrome, Steam, Twitter, Facebook, YouTube, Instagram, and more. Navigating to other pages includes buttons for playback control (play, pause, etc.), inserting canned sounds into your sound stream (applause, rimshot, boom, etc.). There are also buttons for controlling various functions of Twitch streams. So without making any modifications, this is very useful to Twitch streamers.
But if you are paying this much for a controller, you should be able to use it for more than just streaming. Well, you are covered there too. If you are invested in the Adobe ecosystem, there are application profiles that pop up when you run certain programs. So if you launch Photoshop, you get a bunch of shortcut buttons that are applicable to that program too. In addition to Adobe products, Ableton Live is also supported. If this is not enough, there is a marketplace where you can download additional profiles for such programs as Davinci Resolve, Slace, Reaper, Audacity, and Spotify, among others. You can also install plugins that support such things as ones that can control audio devices, allowing you to quickly switch between headphones and speakers at a push of a button (one of my favorites), and also to mute certain programs and not others. Since I use a “tenkeyless” keyboard, there is another button that will turn the deck into a number pad – very useful!
Another plugin allows integration with “Libre Hardware Monitor” and can show such things as memory usage, CPU temperature, and CPU power. While the hardware monitor also shows maximum CPU frequency, and GPU stats such as frequency and power, the plugin does not allow those stats to be displayed. This is unfortunate, and hopefully this will be improved in the future. Finally, if nothing there is what you want, you can create your own custom macros, and program in keystrokes to be used with your favorite programs. You can then go to the marketplace and get icon packs to customize these macros.
So, overall, this is a very flexible and capable device.
I would recommend this to a friend
Pros mentioned:
Customizable buttons
Rated 4 out of 5 stars
Versiitile custom keyboard brings the A game
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Razer partnered with Loupedeck, a custom controller maker focused on creative software such as Adobe Premier or Photoshop. While Razor makes the hardware, they leverage Loupedeck’s software to program the keys and for pre defined application configurations. There are configurations for popular streaming related software such as: OBS, Twitch, Streamlabs, VMix, and more..
Keys can be customized to launch programs, sounds, web pages, write text, send key combinations, or all of the above. Macro commands can execute all at once or step by step through repeated keypresses. Delays can be added to the macros, if needed, to ensure proper timing after allowing the PC to process the commands. You can create up to 14 pages of custom keys for each application workspace. I did not find a limit on how many workspaces an application can have. As each page has 13 keys (15 buttons minus 2 for navigation), the options are realistically unlimited. The controller automatically switches to a given application’s configuration when the application becomes active. To move away from the application specific workspace, you have to click into another application or back to the desktop.
It does take some time to “program” the buttons for what should be done. The software isn’t hard to use, but there are some quirks. The main one is that you can’t copy a key from one workspace to another. You can copy or move buttons between screens, but not between applications or to the main “Windows” workspace. There’s an export function, but that’s mainly helpful if you’re using the Controller X on multiple machines. This is the first custom keyboard extension I’ve used, so I can’t say if other manufactures have better software overall.
Overall, I found the investment in time to set it up to be worth the payoff when I used it.