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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3323 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 5 Showing 81-100 of 2,835 reviews
  • Rated 5 out of 5 stars

    Protection Plan a great investment for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my purchase of my JBL Party Box the Squad recommended a protection plan for it. I normally don’t for items I purchase thinking the 1 year was Fine. After they asked my plan for it how could I not get? At the ball fields with a bunch kids 9 months out of the year. 4 year plan in place now and covers it all! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad plans are always valuable. Best Buy gives you no trouble when service is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I said in previous reviews, I am lucky enough to have not needed to use this coverage yet, but I am happy to have it there should I need to utilize it in the future. Geek squad is very knowledgeable and competent in knowing how to fix the problem. Should you need to use them for any issues that arise, I highly recommend getting the extra coverage whether you're purchasing a product for yourself or under your Best Buy business account. I have geek squad coverage for my home products and business

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get the product protection. It will save you one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low cost peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for your equipment. Easy to get at check out, price is low and you have no issues when requesting repairs if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has never failed me once in all the time I've had it and representatives were easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with my stove 3 years in. The tech did everything possible to fix it and its been working since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ñever used the warranty I have purchased for my electronics yet. The cost was re

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Get The Protection. If you can’t return the item and it breaks they will standby and fix or replace the damage item with a like kind product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everythiong is doneeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very happy AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA+++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance always help in the long run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave without buying one! It really helps having insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock&roll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and sound still listen to my rock & roll cd's on this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing protection plans if possoble

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan works

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with reciever after sending it out and they couldnt fix issue they gave me a store credit to buy a new 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the comfort of knowing that if my Tv or electronics devices go out the squad is only a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Hooked up a few speakers for my garage and it had plenty of power. Sounded great and worked as expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is allways 5 star

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues Allways resolved fast without any hassle its a must on many purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Dilby Atmos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the satellite speakers and place them 90 degrees behind you and angle them down for a great experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never needed. But the integrated is A+ The phono amp in the unit sounds better than the amp I bought for an old receiver that didn’t have a built-in, and that was a $300 pro-Ject that sounded great before I got the Denon. Bluetooth sounds better than expected as well. Great for the price, and pretty great compared to my better equipment that’s 4 figures each (amp, preamp, turntable). $ for $ this is better, overall it’s no competition and shouldn’t be. Def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extended warranty so I can sleep better knowing my speakers are protected.

    I would recommend this to a friend