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Customer reviews

Rating 4.8 out of 5 stars with 640 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 640 reviews
  • Rated 5 out of 5 stars

    Very well coordinated, timely and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad showed up exactly on time and were very well organized. They explained everything very well and work with us to get the right mounting location and height. The installation was done very well and the connections were all done and dressed for minimum sight descending from the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the TV Mounting Service from the Geek Squad. They were professional and knowledgeable. The service saved me a ton of time and I know it is set up right the first time. I wish I asked more questions about how to use the remote control. So, write down your questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good experience with my installer of a TV on my fire place. However, I was upset that I had a consultation with a geek squad member and was pleased to know that I would be able to mount the TV on the wall and no visible cords. But when the installer came it was brought to my attention that they couldn't mount the TV the way the consultant promised me. I was upset. However how the installer was able to install the TV was great. I am not able to see the cords anymore even though I know where they are.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could not use the one I originally bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech could not hook up the one I originally bought which is the one I wanted to use. He did however have one in his truck he could sell me

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey Nanner. Not being able to use a TV mount that you really wanted would understandably be disappointing. While we were not able to use that one, I am glad to hear that we had one immediately available that could be used. If you'd like to share any additional feedback, or talk to one of our Geek Squad Agents, please do give us a call at (800) GEEK SQUAD which is (800) 433-5778.

  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad mount a 70" and 55" TV for me. At first I was uncomfortable with the price, but wanted help with mounting such large tvs. They did an amazing job! They even cleaned my tvs when finished! It was worth every cent! Tvs look and work wonderfully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. They remove an old TV mount and installed the new one and the new TV quickly and efficiently. Cleaned up everything and showed us everything about the mount and TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they come to install your product a lot of time there's other fees and hidden fees and extra fees that they don't tell you about

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the tech we got sent. He was on time and did the install in a matter of minutes. Was very helpful with all the questions I had. Had an incredible attention to detail. Will definitely use the Geek Squad again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say about a TV mount. It works. You can't see it. Not sure how any of them would be all that different

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Geek Squad Service A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians Victor P. & Justin R. were great! They are knowledgeable, courteous, efficient and worked very well as a team. I'm very pleased with their service and happy my address is in their service route!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was so surprise how fast the TV went up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a question if a 75" TV could be mounted on the wall? I have no more doubts or questions. The young men did a great job. It went up fast and easy and exactly right on the wall. Great Job!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 70 inch TV which I wanted to mount on a fire place. I got the geek squads to instal. Because I wanted to use a full motion mount, I thought it necessary to use some professional assistance. The work was neatly done although there was drilling, there wasn't any dirt on the floor. The only problem I had was booking a call out service. I had to wait over a month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install was easy and no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe guys that came out were very professional they did a very good job installing and cleaning up. the in wall power kits were a great addition. i would recommend geek squad install every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount of Sony 65" 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a greet job mounting and setting up my tv. No wires showing and they hooked into my new marantz receiver. I went through a magnolia store and their knowledge and service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technitions were the best. Dakota and Justin are real professionals who not only know what they are doing but care about the quality of the installation and customer satisfaction

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They were nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for my wires to get hidden but they still show other than that service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. They asked me where I wanted it on the wall and took their time installing and also made sure there was no mess on the floor. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers and no issues with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 installers showed up in the allotted time window and did a good job of installing and cleaning up behind them selves. One also stayed behind to educate me on the TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tech was cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was cool .but I feel i was over charged for HDMI cables and the way they hooked it up also my optical cable port on my 55inch is all loose .can't prove it but I know Stuyvesant broke before tech started hooking up all the cables ......I love best buy but will call Amazon home devices next time to mount Tv

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpaid for what was done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who did this work were fine and did their job professionally, however, all they had to do was unbox the TV and hang it on the wall mount that was already on the wall. Then they plugged the HDMI that I had already run thru the wall into the port and the job was done. Would do it myself if I had it to do over.

    No, I would not recommend this to a friend