Customer Ratings & Reviews
- Model:
- AW3423DWF
- |
- SKU:
- 6536990
Customer reviews
Rating 4.8 out of 5 stars with 1487 reviews
(1,487 customer reviews)Rating by feature
- Display Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
- Features4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the AW3423DWF's exceptional picture quality, vibrant colors, and impressive OLED technology, resulting in stunning visuals and deep blacks. Many appreciate the high refresh rate and HDR capabilities, enhancing gaming and media experiences. While some mention the high price point and lack of built-in speakers, concerns about burn-in appear minimal based on user feedback. The overall consensus points towards a superior display experience despite a few minor drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Burn-in
Rated 4 out of 5 stars
Top Tier Gaming Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I genuinely love this monitor. You can't go wrong with OLED. The missing star from a full 5-star rating is due to: * Possibility of burn-in. That anxiety along with recommended every 4-hour usage pixel refresh run. I know they have an amazing 3-year burn-in protection. But that cloud over my head is still somewhat annoying. So I have to hide my toolbar and move all shortcuts to a secondary monitor. Along with using a live wallpaper to give this monitor the best chance to last and not have any burn-ins. * Because it's Quantum Dot configuration OLED, funny green and red lines around the screen and box display are a bit annoying. But you'll get used to it after awhile. Overall, it's a perfect size and curve for gaming. Rich color. Good enough refresh rate. Especially when it's on-sale for $699 or $799. It's an amazing value.
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 5 out of 5 stars
Superb gaming monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a 32” curved monitor. Everything looks beautiful in this monitor, FFXIV, COD, TLOU, Starfield. Running AMD 7800xt with this and everything runs pretty smooth. I use this monitor 70/30 work to gaming. Per reviews burn in is not a huge concern given the warranty.
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 5 out of 5 stars
OLED HDR is a world of difference. Amazing screen.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor isn’t perfect, but it’s absolutely fantastic. The picture is sharp, the screen is bright, the colors are brilliant, and the black levels are like ink. The extra wide format gives so much extra screen real estate that it’s honestly hard to go back to anything less than this or a dual screen. The real treat with the 21:9 aspect ratio is when games or movies use the entire screen. Blade Runner 2049 in ultra wide 4K HDR is an experience. And I’m beyond happy to report that Diablo IV fills the entire screen during gameplay, which really opens up a lot more of the map. The curve of the screen is gentle enough that it adds a little sense of immersion while up close, yet is barely noticeable from a distance. Playing Forza Horizon 5, it felt like the edges of the road reached towards my peripherals. Same with the background in Cyberpunk 2077. It makes a mild difference overall, but does add to the experience. What really makes this screen shine though, is the native 3440x1440 QD-OLED HDR1000 panel. I’ve had 4K screens before, but QD-OLED technology really opens up the joys (and headaches) of HDR. OLED and HDR go together like peanut butter and jelly. Both technologies are focused on expanding the color and illumination details to create a more brilliant and lifelike image. A lot of people associate that with vibrant and colorful images (for good reason), but even more impressive is how it brings out the details in dark scenes. Black images are truly black, yet you can still see what you’re supposed to see (no more turning up the brightness so black is gray). This was huge for playing a visually dark game like Diablo IV where you might spend a lot of time in dark dungeons and caves. A good movie example of how the light localization of OLED panels and the increased range of HDR work well together is the hotel shootout at the end of John Wick 3. The flashlights were so bright against the dark black setting that they almost seemed blinding. It was wonderful! I have LED HDTV’s with HDR, but OLED takes it to another level. To have that as a 34” ultrawide 165Hz gaming monitor is like driving a Porsche on open roads to work everyday. It even includes the test sheet to show it was factory calibrated to a Delta E less than 2 (considered a professional), which explains why it looks great right out of the box. But as grin-inducing as this monitor can be, there are a few moments of madness that I believe are more software than hardware related. For some reason, I cannot get Netflix to smoothly stream 4K HDR video through the DP1.4 connection, but it will through HDMI. I don’t know if it’s an issue with my graphics card (RTX 2080 Super), cables, or Netflix itself, but it just won’t play Netflix properly in 4K through the DisplayPort. I could just use HDMI to alleviate the 4K Netflix issue, but it limits the screen refresh to 100Hz, while DP maximizes it to 165Hz. I don’t think it’s a hardware issue, because I can game in 4K HDR @165Hz over DP just fine and YouTube in 4K HDR is absolute eyeball candy. Anyway, this is only an issue with the Windows11 Netflix app, and the problem goes away if I’m streaming in 1080P. Another thing to be mindful of with this monitor are the infamous burn-ins associated with OLED panels. Supposedly, Alienware says this panel was designed to prevent them and they stand by it with a 3 year warranty. There’s a pixel refresh reminder that automatically pops up after about 4 hours, but you can turn it off. I don’t know if there’s pixel shift to prevent burn-in like plasma TV’s had, but so far so good. I do try to be mindful of not keeping a static image on the screen for too long, but the warranty keeps me worry free. Overall, if this monitor is in your budget, buy it. Having true HDR makes a world of difference in dark scenes, and the extra wide curved 4K format is just delicious. And despite officially being a Freesync monitor, I’m happy to report it’s also G-Sync friendly. This is a wonderful gaming monitor and I’m looking forward to playing a lot of Diablo on it. PROS - Picture is great out of the box - Sharp 3440x1440 resolution - Amazing black levels - Deep and brilliant color (99.3% DCI-P3 gamut range) - Factored calibrated to professional level - HDR400 and HDR1000 - Widescreen 21:9 ratio screen real estate - Diablo IV and Cyberpunk 2077 uses the entire extra wide screen and it’s wonderful 165Hz - Ridiculously fast 0.1ms gray to gray response time - Bright 500 nits screen (up to 1000 nits per pixel) - AMD FreeSync Premium Pro - G-Sync compatible - VESA mount - DisplayPort 1.4 x2 - USB 3.2 hub ports - Comes with USB-C to DisplayPort cable (and more) - Customizable RGB lighting - Comes factory calibrated with test doc - 3 year warranty CONS - Pricey - HDMI 2.0 - Small text a little soft on edges - Not officially G-Sync compatible - Potential burn in issue - No speakers
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 5 out of 5 stars
Near Perfect Gaming Monitor
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To me this is the best monitor you can buy for gaming today in this size/form factor. The near-infinite contrast ratio of OLED means you can get a true HDR experience on PC, which is something most other monitors will claim but fall short on. OLED means the risk of burn-in does exist, but as long as your primary use is gaming and content it shouldn’t be a problem and Dell includes a 3-year warranty for this. Opening the box, you’ll first find the stand and accessories. The stand comes in 2 pieces and assembles via a thumbscrews. In the second later is the actual monitor, which can be lifted from the box by installing the stand and lifting with that. It’s a smart way to get such a large screen out of the box with minimal risk of damage. For cables you get a power cable (no power brick), a USB-B to USB-A cable for the built-in USB ports, and 2 DisplayPort cables. The DisplayPort cables consists of one with a full-size connectors on both ends and another with a full-size DisplayPort connector on one end and USB-C on the other. For ports there are 2 DisplayPort (1.4), 1 HDMI (2.0), 4 USB-A 3.2, and a headphone jack. The monitor itself is VERY large, even larger than I was expecting coming from a 32” monitor. This is especially true when connected to the stand. The stand is very stable and has height, tilt, and swivel adjustments. It’s also got a great cable management system that, along with the plastic rear cover, almost completely hides the cables. That being said, it adds a ton of depth, mostly to the rear of the display. This means putting the monitor somewhat flush to the wall is not possible unless you replace it with a monitor arm (a 100mm x 100mm VESA mount is built-in). To get sense for how big this 34” ultrawide display is, it’s roughly the same height as a 27” monitor, but about 34% wider. The display is curved, which I typically don’t prefer but seems appropriate for this size of display and is not something I notice at all during regular use. Getting connected to my PC, my first order of business was to go to Dell’s website and download the latest firmware, as I heard there was some issues with HDR on earlier revisions of the firmware. Once that was done setup was easy since I already have an Alienware PC and the lighting and other effects are managed through the same Alienware Command Center. The monitor settings themself can be accessed and adjusted via a joystick at the bottom of the display, which was relatively easy to navigate, though I will likely download the Dell Display Manager to further manage this in the future. There are several preset display options, though I ended up settling on ‘Creator’ for SDR and ‘DisplayHDR True Black” for HDR as these appeared to be the most ‘accurate’ picture settings. I found the that while the display is 165Hz, it was automatically set to 60Hz by Windows when I first plugged it in, so something to check. With all this dialed and getting into some games, I was astounded mainly by the difference in contrast to my previous IPS display. The ability to display the full range of bright and dark scenes without having the blacks go gray makes such a big difference in my enjoyment of all my games, but especially ones that feature a mixture of both bright and dark scenes like The Last of Us. Colors are vibrant and appear accurate in both HDR and SDR modes (Dell also ships a calibration report in the box, which is a nice touch). I definitely noticed the response times while playing Halo as well and I felt a lot more connected to the actions I was taking in game. The resolution of 3440x1440 is just sharp enough at this display size and has the added bonus of putting less demand on my GPU. The AW2423DWF is not G-SYNC Ultimate certified like the more expensive AW2423DW, but it’s still G-SYNC Compatible and in general all of the games I played were smooth. A little background. I game in my basement away from any windows. I’ve heard comments that the curve of the screen and the coating can result in raised black levels from other light sources and I do notice that somewhat with my overhead lights turned on, but it’s personally not an issue for me. I’ve also read about some issues with the monitor specifically relating to it’s HDR 1000 mode that were supposedly addressed in the latest firmware update. I did briefly try this mode and found it just seemed to raise the brightness of the whole image up, which I did not prefer. The HDR 400 mode was plenty bright for me in the room that I’m in. The nature of OLED technology means there is an inherent risk of burn-in, which can occur when a static image is displayed on the screen too long and is then permanently retained on the screen, usually taking the form of a shadow. Dell has tools built into the display to help mitigate this, including a ‘pixel refresh’ that is prompted to run after every 4 hours of cumulative use. The panel refresh takes less than 10 minutes, though depending on what you’re doing the notification may interrupt an important game. It fortunately does not need to be run immediately and if you are currently using the monitor you can set it to run the next time the display goes to sleep. Dell does offer a 3-year warranty that DOES cover burn-in, so that is nice peace of mind at least. All this just means you have to be mindful about not displaying the same content onscreen for too long and productivity/work is not a good use case for this display. Another downside of this panel is the unique subpixel layout results in subpar text rendering compared to LCD displays. It’s not awful by any means and the larger text used in game menus do not show this issue, but it’s again another reason not to get this monitor for productivity/work. I’d also recommend setting Windows to turn off the display after 5-minutes. Overall I’m really happy with this display. I can’t think of a single thing I’d want from it that it doesn’t have. I know I’m going to stress about the burn-in thing, but I’ll accept that trade-off or the experience I get and I think with my usage gaming a few times a week it’s not really going to be an issue for me anyway.
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 5 out of 5 stars
Next-best thing to VR!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Alienware 34” ultra wide OLED curved monitor envelopes your field of view and immerses you in your game… or your work windows if that’s your thing. The OLED screen’s colors are vibrant and blacks are deep. Whether on its included stand or attached to a VESA mount, this monitor won’t disappoint. Pros: * Immersive experience with a wide, curved screen. * Amazing color saturation and black depth. * Fast refresh rates for clear high-speed visuals. * Customizable backlit panels on the back of the monitor. * Easily fits on standard VESA monitor arms or the provided stand. * Convenient cable management. Cons: * Concerns about OLED longevity due to burn-in. * A non-standard (but supported) native resolution that might not match adjacent monitors. I’ve never seen the point of a curved TV- especially if you’re not alone when watching, because no one is in the sweet spot of the curve. Curved screen phones were just a waste of tech. But a curved computer gaming monitor is actually a great use of the tech! You’re always sitting in the sweet spot where you’re just immersed in this immense screen’s vibrant colors. This is a massive display and the size of the box sets your expectations accordingly. Even given its huge size, removing everything from the box is actually not too difficult. Setup is relatively straightforward; attach the provided desk stand and cable covers, plug in the power cord and the display cable, and you’re pretty much set. The setup instructions cleverly suggest that you rest the monitor face-down on the box to make it easier to attach the stand which easily just snaps on. Most monitors try to be thinner by moving their power supplies to be external to the monitor and while this does make the monitor thinner, you have a huge brick to find room for elsewhere on your desk or the floor. This monitor’s power supply is built-in so there’s only a standard power cord coming out that you have to plug in to the wall or a UPS. There are several options for connecting the monitor to your gaming rig (or non-gaming computer) so you shouldn’t have any difficulty getting it connected properly. Several nice cables are even provided in the box so you don’t have to hunt for one unless you need something special. Once the power and display cables are connected, the provided cable cover keeps the back looking neat. This is great, because you’ll want to show off the back of this monitor! There are two backlit logos on the rear of the display; the alienware logo and “34” (presumably for the screen’s diagonal measurement). Both logos can be backlit or off, and the control panel software allows you to choose the colors and patterns to your liking. Power it up and the screen’s image impresses! OLED is well-known for its vibrant colors and deep, high-contrast blacks. The refresh rate is super-high, too, so fast action games won’t drag on-screen. One downside of OLED, though, is potential burn-in when things stay on the screen for a really long time without changing. While this may not sound like a concern for a gaming monitor, it may be if you leave the same game on pause or a menu for days on end, or the menu bars from Mac or Windows. To alleviate this, the monitor has automatic routines to periodically “clean” the screen and prevent burn-in. This can be annoying and can be changed manually or turned off altogether, but it’s more like an automatic insurance policy to keep your beautiful screen looking its best for years to come. I played several graphics-intensive games on this display and got into the zone where it almost seemed like VR without the glasses. The screen’s wide, curved view and pristine colors and contrast virtually transported me into the game. I have a large UHD monitor flanking this one on either side to show more windows when I work, and while they’re good displays, they’re no match for this Alienware’s clarity and view. The built-in menus for adjusting settings allow you to control just about everything you can imagine. All the basics are in there as well as other goodies like the backlit logos on the rear of the monitor, etc… The native resolution is a tad odd at 3440 x 1440 which is basically a wider version of QHD (Quad HD) which is 2560 x 1440. Windows and Mac both natively support it so the only concern here is if you have another monitor to the side to expand your canvas, and that other monitor is something other than QHD resolution. In my setup, I have two UHD monitors (3840 x 2160); one on either side, and the “height” of those other monitors doesn’t match with this one. This isn’t really a major concern, but is something to consider if you do want other monitors in your setup aside from this Alienware. Overall, I can’t stress how beautiful this display is! The OLED screen’s colors are bright and vibrant, the refresh rate supports the most hardcore gaming, and the curved screen makes it feel like you’re enveloped in the action.
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 5 out of 5 stars
Worth the shot, wasnt disappointed for pricepoint.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the newest firmware update at time of review (1.04) HDR is incredible in-game. Sucks its pnly 165hz rather than the 240hz in used to. I was very hesitant but i made the switch from 16:9 to 21:9 and will never go back. Monitor supports dell display software to change monitor settings and hdr modes on the fly so there is no hassel with the monitor hardware interface button. (Little 4-directional button on bottom middle of monitor.) Honestly is a great interface and easy to navigate. NOTE TO NEW USERS OF QD-OLED. This monitor features a 4 hour pixel refresh sync to keep the colors from bleeding and to align the light panel back to standard. I have extensively gamed from 4-8 hours on days off of work and skipped the on-screen pop up reminder once or twice a week. And will often skip the reminder to extend from 4 to 5 hours to enjoy end of day routine with emails/movies/youtube. You WILL want to apply the refresh manually through the interface when turning the monitor off over night. This is just proper maintence for QD OLED to prevent burn in and dead pixels. If this concerns you to have still images on the desktop for long periods of time. I recommend a few things to prevent long-term issue. If using for productivity, set windows task bar to auto hide so that you dont have any risk of burning in the bar at bottom of screen. If using split screen mode and splitting monitor apps in half, ocassional change where the :line: between programs would sit for extended hours. Let the pixels see something new every once in a while. If u are doing rhe pixel refreshes this shouldnt ever be an issue, but if you skip them occasionally and want to have your 8-12 hour game fest weekend i recommend still applying at least once during your session. Refresh is 6-8 minutes.. literally stand up, get water, restroom, food is important. It will be ready when u return to turn the screen back on. Its not a big issue. Best monitor ive used in a wild. The HDR true black is a treat i would recommend to everyone to experience in their life. Would give 6 stars if i could. If you face these weird burn in or color issues get the warrantied replacement, its their for a reason. Only defective panels should truly get this, if u have issues, it was probably defective anyways. Some things in life happen, we have services for a reason. Dont let strange reviews pull you away from a beautiful product.
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 5 out of 5 stars
The OLED monitor you need.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s UltraWide, it’s OLED, and it rocks. Alienware nailed this one. It’s not overly stated. It’s just a good monitor. It’s OLED so watch out for burn in. It does a pixel refresh every four hours but make sure it doesn’t stay on overnight. The picture is incredible and HDR is impressive. Games look incredible. With freesync premium variable refresh rate works well with my RTX 3080. It’s a definite buy.
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 5 out of 5 stars
Love this monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor and super clean and liquid look. Super bright and super slick design. Makes gaming amazing with its quick refresh rate. After a month, one of my pixels seem to be burned in. Called Dell Support and they sent me a brand new one in 3 days and I sent back my old one entirely free of charge. I also love that I didn’t need to send it in first and go without for 3 days. They let me keep the monitor until my replacement came. Haven’t had any issues since then. It also includes a refresh pixel feature and refresh panel feature that you can’t find on other displays. This is a top notch quality monitor and has actually helped me improve my gameplay experience and I swear I see people before they see me. Super smooth!
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 4 out of 5 stars
Great Picture Quality & Clarity
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, picture quality is amazing and can’t go back after switching to OLED. Only worry/downside is the inevitable burn-in that will occur after lots of usage. As long as your somewhat careful about not leaving any static images displayed on the screen, it’ll hold up fairly well.
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 5 out of 5 stars
Beautiful Monitor. Tad overpriced.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is great! prolly the best monitor I have ever seen. I had the LG - UltraGear 32” Nano IPS QHD but exchanged it for this one and really glad i did. The picture is beautiful, colorful and crisp. Time will tell about burn-in but doing everything I can to prevent that. A little worried about it as there are tons of conflicting info out there about if the 3 year burn-in warranty is covered on this because it was not bought directly from DELL. Tried to register it to see if it would help but no real way to do that...
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 4 out of 5 stars
Amazing Monitor with a few downsides...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is just stunning! Everything is crisp, vivid and just well... amazing! Too bad that it is prone to burn in and the OLED pixel refreshing is annoying as well. Do you allow the monitor to run its maintenance cycle every 4 hours, takes a few minutes, or run the risk of causing issues sooner.. With it being an ultrawide you may also end up with bars burned in if you watch a bunch of YouTube or 16:9 videos. I would encourage you to do some research before this purchase.
No, I would not recommend this to a friend - Cons mentioned:Burn-in
Rated 4 out of 5 stars
An amazing screen with 1 caveat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one beautiful monitor. One of my pet peeves with my previous Mini-Led monitor was the glow around point lights or my cursor. With this Oled monitor turned up to HDR1000, stars in Sea of Thieves are brilliant pinpricks of light, and I LOOOVE it. The downside to the monitor is having to manage burn in. Every 4 hours of use you're reminded to run anti-burn in routines, and that can be annoying if you also use it for a WFH display. If you can stand that though, this is an amazing screen.
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 5 out of 5 stars
Better than the Hype
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly don’t base your purchase off of seeing it in the store. It will have burn in from the static image shown in the store. The fast response and true blacks will blow you away. The first time you watch a video or play a game that has a black section your mind will be blown. No IPS is ever going to come close.
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 5 out of 5 stars
Excellent, but avoid for 16:9 content
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer monitor I ever used. Only issue is reverse burn in on qd-oled ultrawides when vieiwing 16:9 content. If you plan to use this for console gaming, I’d avoid. However, if you plan to always keep 21:9 content up you really cant get much better than this right now.
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 5 out of 5 stars
Alienware OLED monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to buy this because of the potential for burn in. But I have always wanted an OLED. I am not disappointed. Buying this monitor was better than buying a new graphics card. I use it for gaming, and it is absolutely stunning.
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 5 out of 5 stars
perfect upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect upgrade if you want 1440 ultrawide. no issues with burn in after playing 4 plus hours at a time and leaving youtube on overnight on accident.
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 5 out of 5 stars
Best monitor I've ever seen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing monitor! Deep blacks, good OSD. Only quibble is the pixel refresh popup, but it's not that bad. Also, I want to make I don't get burn-in, so meh.
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 1 out of 5 stars
Great product when it works but too much hassle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time I spent this much on a monitor. Pros: Extreme clarity, OLED is just amazing when it works Cons: Product is glitchy at best, constant burn in(mind you only after few hours of use), annoying pixel refresh sessions, blank screen power cycle issues which is very common according to dell.com and reddit. It doesn’t matter the technology or the amazing quality of visuals if the product glitches out every hour with absolutely no apparent fix. Returned the second day after burn-in came back at same spot, mind you I had this monitor for two days and I only used it for about 10 hours with pixel refresh and panel refresh when I saw the initial glitch
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear Eric,
We appreciate you taking the time to leave us your review. Your feedback is valuable to us at Dell. We are sorry to hear that your Alienware 34” gaming monitor did not meet your expectations and you made the decision to return it. It's important for us to hear about inconsistencies in our products for consideration of future development.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
- Cons mentioned:Burn-in
Rated 4 out of 5 stars
Nearly Perfect
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let’s get this out of the way up front, this is a fantastic monitor. If you’ve never used an OLED display before, and even if you have, the difference between this and LCD is just stunning. I have more to say about performance later, but yeah, just amazing. You get quite a bit in the box. A trio of cables (DP, USB-C to DP, and USB) allow you to connect your monitor to your pc. If you need or want to use HDMI for some reason, you should be using DP for the best possible experience, you’ll need to supply that yourself. You also get a power supply cable, of course. Then there’s stand. I love the design of the Alienware stands, the V shape footprint takes up less space on your desktop while allowing you to stash odds and ends below your monitor. There’s panel itself which is surprisingly heavier than I expected. I don’t have a ton to say about this here, it looks good. It’s black. It has “gamer” lights on the back which I’ve disabled because … well I generally look at the front of my monitor so I have no use for these. And lastly there’s a little cable shroud thing to tidy up the look after you’ve connected the everything up to the monitor. This got immediately got tossed in the closet. Assembly is super easy. Just slot the stand into the back of the monitor, it just clicks into place and is held securely. You can disconnect it with the push of a button which is convenient, but don’t worry it’s very secure. Then secure the base to the stand with a built in thumb screw. That’s it. You’re done. Quick note though, because of the size of the monitor (it’s wide, ULTRA wide!) and the location of the inputs you may want to plug in all of your cables and route through the stand before you set it in place. It definitely makes it easier than fiddling around and craning your neck trying to see inputs when it’s already in place. Speaking of those cables, I really love the cable routing design in the stand. They run straight through the stem and can terminate at the front or the back for monitor as needed. I have two usb cables coming out the front for my keyboard (for switching between pcs) and everything else out of the back for connecting to the PCs. Very nice design. The stand has height and pitch adjustment, as well as adjusting side to side which is very nice if you need to get at some cables after you’ve completed setup. I’m actually shocked at how low this thing will go, which is really nice for me as I can just push the monitor to its lowest position to access my PC back panel. It’s a minor thing, but it’s incredibly convenient to have this range of adjustment. Well done. Out of the box the monitor looks good as is, but there are some settings you’ll want to change in windows to get the best experience. First things first, change the refresh rate. For some reason windows defaults to 60hz no matter what the display says it’s capable of, so you’ll have to manually set it to 165hz. You’ll also want to enable freesync/gsync - and where you find that option depends on what kind of GPU you’re running. After that it’s time to dig into windows display settings to enable HDR. There’s also a setting for auto-HDR for games that don’t natively support it, but you’ll have to decide if that experience is good enough for you. I don’t personally think it looks great, but I do prefer it to the native SDR look. Optionally you can download the windows HDR calibration tool from the MS store to get display tuned specifically to yourself. It’s worth the 5 minutes or so it takes to download and run. Then there’s the displays built-in settings … there are a lot A small joystick underneath the monitor allows you to navigate the setting. While this is more convenient that dedicated buttons, I still don’t like it. You can grab the dell display manager software to change some of the settings, this is what the usb cable is for, but not everything is available. There’s a lot here honestly, but the mode I’m using is the HDR 1000 peak brightness mode. This is mode is where HDR truly shines, you get the most contrast when running this option, but it’s not perfect. There’s a well noted problem with HDR 100 mode that dell has yet to fix with a firmware update. For some reason brightness and contrast don’t independently adjust themselves, meaning when you enable HDR 1000 everything will get brighter. Dark areas will lighten incorrectly, while bright areas will properly hit peak brightness levels. You can mitigate this by making the following changes Set console mode to ON Set source tone map to ON Set contrast to about 64 These are the settings I’ve found from searching around online, and they work perfectly for me. Unfortunately this will only fix the problem in this mode if you’re running an Nvidia GPU. If you’re using an AMD GPU changing source tone mapping doesn’t do anything because that setting is already handled internally by the AMD drivers. It sucks for AMD GPU owners because you will not get the same stunning results as an NVIDIA GPU owner will … and it’s the same display. Fortunately a firmware update CAN fix this, but who knows when or if Dell will get around to addressing this problem. So unboxed, fully set up, settings customized, how does it perform in game? Again one word comes to mind, stunning. The world of Night City with all of it’s glowing neon and dark shadows come alive in a way that just can’t be achieved on an LCD display. Control, which recently received native HDR support thanks to a user-installable patch from one of the devs, is absolutely gorgeous. It was always a good looking game, but seeing it run on this display is jaw-dropping. The same is true for Shadow of the Tomb Raider, Marvel’s Miles Morales Spiderman, Portal RTX, and literally every game I’ve run on it. Even games without HDR support appear fresh and new on this thing. There’s no ghosting, very low input latency, and the overall image quality cannot be beat. Day to day use in productivity the monitor shines as well. I love the extra real estate afforded by the ultrawide aspect ratio. I’d had an ultrawide in the past, but moved up to a more standard 16:9 34 inch monitor to make things easier on the eyes. You may want to tone down the whites or select a different profile outside of games because the contrast is so high, whites are just so darn bright on this thing. But yeah no issues here. Are there any cons to this display? I know I’ve been pretty much raving about how great it is, but surely there must be some negatives. Yeah there. It’s a curved display which some people will just hate. It’s something that I personally like as I like having the screen occupy some of my peripheral vision while gaming, but others will hate it. Same with the glossy screen. The screen is highly reflective, which is something that I love as it allows better contrast and vibrancy compared to matte screens. But again that will vary person to person. As previously mentioned the HDR 1000 mode, the most HDR-est of modes, doesn’t run properly and it’s up to the user to do some research to mitigate its shortcomings. And even then only NVIDIA GPU users can fix it. This needs to be addressed by DELL internally, the sooner the better. Then there’s updating the monitor itself. You’ll need to connect the included USB cable to do so, but you’ll also have to disconnect all but one device from the display. This is annoying as I have this connected to both my desktop and laptop. After assembly this monitor is unwieldy because of it’s size and shape. Getting behind it can be tricky especially if you have a cluttered desk (guilty) or tight work space. So that’s annoying. I also don’t like that all of the settings for this display aren’t available in the dell display manager. The joystick is fine for navigating the menu, but there are so many options and my monitor is sat well back from the front of the desk so I have to stretch across that distance to change a setting. The last thing I would say is that this is an OLED panel, and that means that it’s susceptible to burn-in. That’s not a design flaw, that’s just the sad reality of where display tech is at right now. Luckily Dell has built in a pixel and panel saver mode that will run after every 4 hours of use, but it’ll popup a display warning telling you to run it. This can happen at any time, in the middle of a game, in the middle of a meeting. You’ll have to use the joystick to dismiss it, but luckily you can disable the popup in the settings. BUT you have to leave your monitor powered on. After you power down your pc and it’s ready to run the pixel refresh or whatever it’s called, you have to keep your monitor on in “standby” mode. When in standby mode the LED is white, when doing it’s pixel protection thing it’s green. It happens automatically and doesn’t take too long, but it’s something you’ll have to think about if you’ve never used an OLED before. There are a few steps you can take to help mitigate burn-in on your own. Use a black background, set the taskbar to auto-hide, enable a screen saver if you’re going to step away for any period of time. Do this and things should be fine. I say “should be” because it’s very hard to test for burn-in, especially in the week or so that I’ve been using this. Burn-in can take thousands of hours to manifest and once it’s there, it’s there. So overall, this is an outstanding monitor. The performance is just unbeatable across a wide range of use cases. It’s great for gaming, great for productivity, great for watching movies. I’ve been using it for long gaming sessions over the past week or so, as well as watching HDR movies (not something I usually do at my desk) and I’m just constantly blown away by its performance. I would recommend this to anyone out there in the market for an ultrawide OLED display … as long as you have an NVIDIA GPU. That’s the one thing that really keeps this from being perfect.
I would recommend this to a friend - Cons mentioned:Burn-in
Rated 5 out of 5 stars
I Can't Go Back
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic image quality, motion clarity, and perfect blacks make my previous IPS monitor look washed out. I'm not worried about burn in since I'm using this monitor exclusively for gaming, if I'm not gaming the monitor is not on.
I would recommend this to a friend

















