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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 681 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 440 reviews
  • Rated 5 out of 5 stars

    Great printer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal great product this is my second one. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    For just a few $$ more, skip b&w and go color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for an affordable printer to use at home. Some printouts for work, but mostly printouts for documents, tickets, travel, prescribed reading. I was going to get a black and white laser, but saw the prices for color laser not much more expensive. I narrowed my choices down to Canon (owned a couple in the past), but new Brother was always a reputable brand especially for home office products. Saw awesome reviews everywhere. Pros: easy setup, beautiful prints/copies, wireless setup skips the clutter, and I'm sure these starter ink drums will last quite a bit. Already used it to print several travel/concert documents. Quiet operation, too. Cons: Though I knew this particular model was quite big, it was even bigger out of box. Can't complain on price and performance, though.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color laser printer. No issues with connecting to my network or printing wirelessly from all of my devices. The quality of the prints is great and thus far the toners seem to be lasting a good deal of time.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Wireless

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. I chose it because it prints double sided and is wireless. I can print to it from my laptop, phone, or tablet. It prints in nice color and quickly. Much better than my inkjet!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Good option for affordable color laser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of replacing ink cartridges in previous all-in-one. Had a black-and-white laser for a few years but also needed/wanted wireless capability. Had no desire/need to spend $300+ for a printer, so this model hit all the check boxes for us. Easy to set up, easy to install drivers and it picks up requests from multiple computers and Apple devices with ease. We use the "eco-mode" for most printing... have not tried anything on hi-res with good paper yet, but it does the job for us. Only complaint is that it seems quirky when my work VPN is enabled... can't pick up the print requests until I log out of VPN. I'm sure there are ways around this... I simply have not bothered to dig into it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality, Wireless

    Rated 5 out of 5 stars

    Excellent build quality, toner included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this printer setup in about five minutes, connected to wifi using a long, complex password. Print quality is great, as is print speed. The free duplexer is icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great Home Laser Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got fed up with inkjet printers, and decided to make the move to laser. After much research, landed on this Brother. Prints very fast, no annoying back and forth and slowness of an inkjet. The wireless works great as I don't have to have it near the computer desk. Was very easy to set up and have had zero printing problems. Price cannot be beat for such a quality laser printer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price, Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was on sale for a great price. Setup was extremely easy, connected to my network with no problem. Print quality is great. This is an excellent printer.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Price, Wireless

    Rated 5 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a color laser printer but didn't want to spend a lot of money. This was a great deal. The color is clear and the wifi is an easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    I’ll never go back to InkJet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This color laser is exactly what I needed. It prints fast and beautiful. The toners last for a long long time and Brother allows you to reset toners to get every last grain of toner used before replacing the cartridge. I love that feature. It’s not photo quality because you are still printing on laser paper. That is one thing an inkjet does better but that’s the only thing. This printer is also WiFi enabled. Print from your iPhone. Also has an Ethernet port. It’s great for home or office use. Price is great too!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great color printing, love the duplex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wifi and on/off" I select Print on my document, it wakes up and prints then goes back to sleep -- I don't have to ever turn it off and on. I get great color documents. Becuase it's wireless I can put it somewhere more convenient -- it's not tethered to the PC. The duplex is wonderful and I've never had a jam. I don't have ink cartridges that keep drying up and needing to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great! Super easy set up! Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I was tired of messing around with an inkjet. Either the paper would jam or it the ink was dried up and the heads were clogged. Those days are in the past!! This connects wirelessly to all our devices--ipads, iphones, Macbooks. My 10 year old prints right from his iPad. I didn't install anything. It simply recognized it once I had it on our router network. AWESOME print quality! The color is fantastic! I leave it on and it goes to sleep and then wakes up when needed. Why didn't I buy this years ago??

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a stay-at-home Mom. So I'm not the most tech-savvy of people. I was able to set this up and start printing in no time! I love that it's toner instead of ink. As someone who may go months between print jobs, I appreciate that it will still be good to go when I need it. Toner does not dry out like ink does. For me, that's a money saver! The print quality is wonderful! Vibrant colors, crisp lines. I have printed .pdf sewing patterns and they look perfect. Great all around printer!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Wireless

    Rated 5 out of 5 stars

    Very Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and very good quality printing. I was able to print from my computer and my iPhone. very nice. Set up was easy, just make sure you have a USB cable available even if you want to set it up wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the product set up went very well and was easy. I bought this printer because I got sick of the high printer ink costs of inkjet printers. This printer prints 2000 pages before you need to change toner, and the cheaper generic toner available have great reviews. Even if you buy Brother toner for this, the cost per page is less than inkjet printers, and toner doesn't dry out. Brother also has great reviews on being dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Wireless

    Rated 5 out of 5 stars

    Color printer does everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer on sale at Best Buy for about $157 and I am very impressed with it. It is connected to my home wired LAN but it can also print from our iPads wirelessly. The color is great even on cheap copier paper and the duplex capability allows it to print on both sides of the paper. While the toner cartridges for all color printers regardless of brand tend to be high, I have an inexpensive B/W laser printer as the work horse and I use this one for color jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer after having issues with an HP laser printer that the toner cartridge tray was faulty on, and their customer service would not help me fix it. This printer is so mich better! Print quality is excellent, and as with all Brother laser printers, the toners last a ridiculously long amount of time. One of my favorite features is that the top lifts open to allow for toner cartridge replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Terrific color laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of inkjet printers and cartridges drying out I finally purchased this color laser. I am very impressed, especially for one with these features in this price range. Built in wifi, duplex printing (both sides) and iOS printing. Which by the way worked perfectly for me on my first try. I highly recommend this printer and have to several friends.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Easy setup, Wireless

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer. Handles 7x14. Great color. Easy setup. I am using wireless. Just what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this out of the box, installed (wireless), and printing in less than 10 minutes. It's a tiny bit bulky, but I don't mind. I am a huge fan of toner over ink cartridges. This printer is very quiet and it prints clear and crisp documents.

    I would recommend this to a friend