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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 726 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers value the INKvestment MFC-J4335DW's high-quality prints and ease of use, frequently praising its fast printing speed and straightforward setup. Many appreciate the printer's compact size and affordability, while also noting its reliable performance and quiet operation. However, some users experienced challenges with paper jams and found the scanning process cumbersome. Overall, the positive feedback on print quality and ease of use outweighs the negative comments regarding paper handling and scanning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 726 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer, excellent price for all it does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, ink is good, it prints a clear, crisp picture. I wish it would come with the directions. I know I can download it, but I would rather have a manual already printed for me. It has an easy set up directions pamphlet, but when I switched to photo printing it printed on the wrong side of the paper. I put the paper in the opposite way and it still printed the photos on the wrong side of the paper. I had it on the wrong settings, but I didn't want to have to find the website to download the manual to figure out how to change the settings. If it came with the manual, I could have just looked it up real quick. But nothing comes with a manual anymore because companies don't want to spend the money on paper or publishing it. I am happy it shipped super quick and it is a good price for how much ink it comes with and for the amount of things you can print quickly and scan if you need a scan or fax but I don't fax that much.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer prints clearly and does not consume the ink as other printers do. I only buy Brother printers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having several HP printers and spending a small fortune in ink read the reviews and purchased this printer. Set was simple and seems the claim of "Ink for a year" may be true. Smaller footprint also. I like this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast but a bit noisy nice size fits well on the desk.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Grat all in one printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best printers so far. I use it for school projects and crafting. I like that I don't have to worry about buying ink, it'll automatically come to me. Customer service has been great with helping me set it up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy at Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of use, my old Brother MFC-465CN from 2008 finally broke after 14 years 11 months and a few days. I never even considered other brands, just went for a Brother with a similar set of capacities. I bought the J4335DW, set up was easy, and then I went to the Brother support site and downloaded the iPrint&Scan software which is like their old Control Center software. Their Brother Utilities module will also control the scanner functions from the laptop, but iPrint also works with your phone. The site identified the other updates also needed. It is noisier than the older Brother unit even on "quiet mode" but I was up and printing again within 3 or 4 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great, after getting it setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must agree with several other reviews regarding the setup. It wasn't really difficult but was more time consuming than I expected. The performance and printing speed are terrific as well as the quality of print. I do miss a dedicated tray for photo paper that avoided having to remove the letter paper, reset the tray size, load photo paper and reverse it all to resume normal printing. The tray is adjustable to fit legal paper which is a plus but I would rather have the photo tray. I love the ink tank feature over ink cartridges but Brother does not list this model on their website to register for their ink replacement plan. Must be too new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer, bad setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great, responsive, great quality for the price. However, it does not like dual band wifi setups. Mine refused to connect until I split the wifi to 2.4 and 5. That wasn't mentioned in the guide or setup process. Other than that, the printer is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Happy with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just took me 20 minutes to get it ready. No surprises there. The print quality is quite decent for the B&W prints. Yet to try out the colour print out. Shall update the review once i try it out.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took away one star only because the software download took a while and seemed older. Other than that the print quality is great and prints super quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Def worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer and excellent service! I also have an Epson...this one prints faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little loud when printing. Easy to set up. The only thing is when I go to turn it off it keeps asking about fax which I didn't set up. I haven't tried the automatic feeder for copying and scanning yet. Easy to load the ink that came with it. I only have used it for about 2 weeks. Don't know if it will do what I want to print on other paper will find out later I guess. I had a lexmark for 15yrs it died so I had to get another printer and the cost of this one was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Brothers copy scan fax print Wi-Fi printer. A grea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up and connect to my phone, desktop and laptop over my Wi-Fi. This printer prints crisp b & w and nice color on plain paper. I use an Epson photo printer with 6 cartridges for photos. This printer is an excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good value, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value, easy to use. Compact, great for home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Brother printer, easy to set up and to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multi function printer for home use. Prints quickly, can be used with printer cable or wirelessly. Easy to set up and the on screen instructions are very intuitive. This printer replaced an HP printer which lasted only one year.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quick statement printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing a printer to print bank statements and print them In seconds to which this one does just that.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Convert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ever I don't have an HP printer for my home office, and so far no complaints. Set up was straightforward if a little time consuming, but print quality and operations are fine so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze. Nice to have a printer/copier/scanner/fax that is low maintenance. Great print quality so far, all the way to the edge of the paper. First thing I printer was a pic from my iPhone with no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    One of the best printers I’ve owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent home printer: compact, fast and loaded with features. Print quality is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fantastic Printer So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up and prints very fast. I have had it almost a month and have had not problems. Hopefully this will continue. Quality of print is very good.

    I would recommend this to a friend
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