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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 92 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

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65%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 92 reviews
  • Rated 5 out of 5 stars

    canon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new printer. Does everything I need it to do and works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New printer DO NOT WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer DO NOT WORK!!! Error message says internal issue. I am disappointed the printer was purchased for my granddaughter for school in Alabama State University, now she is out of state in school without a printer and no way to get to Best Buy. I just want a new printer and for it to be set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD UNIT I REALLY LIKED IT, BOUGH CANNON PRINTERS MANY YEars .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Canon not what i expected from them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to set up. Had to go buy a cable and do it that way.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    buy another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get what you pay for every Noise when starting up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Prints, but not from phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with iPhone, won’t sync no geek squad support

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had a few confusing issues at the set up but once figured out machine is great!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pixma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer jammed almost immediately. Cleared the jam and continued to say there was a jam. Returned to store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi portion of the printer does not connect automatically. Every time I turn it on it has to be rebooted and downloaded again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with internet is only a printer our primary usage is to take something from a computer and make copies from it. Best Bey refunded te money and we bout one that met our needs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi not working properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi not working properly i have to connect every times i want use the printer. So it’s not working properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Pixma

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible...won't install...never had an issue with a pixma befor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Apple device’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return doesn’t have AirPrint for Apple got a Epson instead

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Save in ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy wireless set up , save money in ink and compact size printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LTC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was delivered as promised and performs as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price save alot on ink easy to use. Recommend this printer if you print alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low cost of ink!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is cheap! Saves you money! Prints more with quality, than other printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for what I need it for.. you will save

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for what I need it for.. you will save in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the winner in the mega-tank war!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Epson's 3600 (see my review on the Best Buy site) and while Epson certainly won the marketing and hype battle so far, Canon has won the war with their own ink-tank lineup because of ease of use and overall performance.. Like with nearly all of their ink cartridge printers, Canon includes free software with their mega-tank printers that lets you size your digital photos to 4 x 6 or 5 x 7 or whatever standard size photo paper you have. You do this on the computer and print. Borderless too with the Canon, not so with the Epson. Also, unlike Canon, Epson does NOT include software for photo sizing and printing. With the Epson I tried, after you select your paper on the computer, you have to physically go TO the printer and scroll around on a complex (I think) LCD screen to match the paper you picked on the computer. This is a two-step operation that Canon has merged into one by having you select the paper on the computer through their software. I had this "sizing software feature" on my Canon MP640 and, fortunately, Canon has continued it on their G series tank printers. I took the Epson back within 14 days, a Best Buy advantage, and had them order a Canon G3200 through the website. Best Buy needs to get these Canon's set up in the stores and show a demo. The G3200 operates simply and prints beautifully and it's fun having all that ink. Big bottles, like the Epson, and now I see BB has lowered the price by $50on the G3200 Canon. If you're thinking buying a Mega Tank - cartridge-LESS printer - you won't be disappointed with the G3200 by Canon. Wi-fi installed easily..works super with my Windows computers (System 10 AND XP-PRO). I do NOT work for Canon, they have't paid me for this or anything else. I'm just a long time Canon user that's very pleased with their printers. BTW, all Canon tech support for printers is U S. based. No problem communicating with their techs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink lasts a long time. Easy to set up and print using my laptop. However the print quality is dull on certain paper types. Overall, the printer is efficient and the quality is satisfactory.

    I would recommend this to a friend
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