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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 7,356 reviews
  • Rated 5 out of 5 stars

    Dakota

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    updated my Norton 360. Got my Norton working. now have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed bmy printer and Internet setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my Internet setup and got my printer working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek (evan) was terriffic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is now good with my printer. And I received advice on TV antennas for cord cutting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad reset my computer in 2 minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a simple repair and was done in a few minutes. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me divide up my external storage. Provide easy desktop access and showed me how to download my pictures to my external storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved my problem quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent listen to my issue, explained the problem and made a suggestion and it worked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad added webroot to my computer I need someone to come back and clear the problem. On startup, I've got two popups that I need to be cleared up. Both pertaining to a printer no longer in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The technician was wonderful. She listened and patiently responded to the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It makes no sense- when the total tech program is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsure why I have to make another inhouse appointment the same day, to have "same simple", "same program" adjustments made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repair went fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything went fine, and the technician was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad had it working smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected my three devices and they share e-mails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys and gals are life savers for me.. I'm ole school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    borders on computer screen Nice guy who came to my house...I think it was Victor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy fixed everything, was competent and nice. Worth every dime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, on time, knew what they were doing xxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help to remove paper and realign printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys did a great job highly-rated and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went very well he was very helpful and able to address he issues I was having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad instaled my computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job and help me alot to figure out my computer. They do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A dynamic duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were informative and helpful. They answered all of our questions.

    I would recommend this to a friend
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