Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer issues.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician Edwin helped me with my computer issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad were very friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad mounted my new TV very quickly. They did agree a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea for geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous. Everything fixed. So happy Comcast couldn’t fix anything and geek squad is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek (evan) was terriffic.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is now good with my printer. And I received advice on TV antennas for cord cutting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dime

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy fixed everything, was competent and nice. Worth every dime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick computer repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my computer issues quickly. He reset all my updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved my problem quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent listen to my issue, explained the problem and made a suggestion and it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    borders on computer screen Nice guy who came to my house...I think it was Victor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent solved my printer problem and mounted my TV on my wall as requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went very well he was very helpful and able to address he issues I was having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Nothing more to say. Why "minimum 50 Characters"????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A dynamic duo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were informative and helpful. They answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is my Computer OK?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possible computer problems, they did critical tests of my computer and determined everything was OK. A great relief!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great expertise!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent analyzed my old phone (unrepairable) and installed a new answering machine for me. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recently updated my router!!!!!!!!!!!!!!!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad Service has been terrific! Never a hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop tweaking!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in-house service and instructions by Andy R!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Pros

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We rely on the Geek Squad to help us with our technical issues. While I'm fairly tech savvy, I know my limits. When I need a professional I always call the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV is getting better, but some of the programs I needed to have moved to the new computer were not moved!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixing iCloud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark had to re-download iCloud to be able to view them on my laptop. He did a great job of fixing my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gmail

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an elderly lady who needs help with technology. The agent helped me become more comfortable . Help with using gmail especially.

    I would recommend this to a friend