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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 755 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the SmartSensor 2-Pack, particularly its automated temperature control and ease of use. Many appreciate the motion detection, simple setup, and compact size. However, some customers have expressed concerns about the high price and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 755 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great addition to my Ecobee thermostat!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 2 story House would always have different temperature degrees prior to purchasing the sensors. Once I placed 2 sensors upstairs, one in each bedroom...the HVAC has controlled the same temperature throughout the house. Glad I made the purchase. These sensors work awesome and have helped save on the Electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motion detection

    Rated 5 out of 5 stars

    Great devices

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great devices to give better control over your house, Easy to install and connect to the Ecobee thermostat. Provide motion and heat for whatever room they are in,

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery Issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to pair with my new Ecobee thermostat with voice control. However, one of the units battery gets quickly depleted for no apparent reason. I have to keep a stock of batteries ready at home at all times since I will start getting alerts only 2-3 days after changing (luckily the batteries themselves are pretty cheap). I have 3 total sensors and only 1 has an issue... so it's probably just a defect. Other than that, I love the option to see the temperature and occupancy in each room and then make adjustments to schedules and current temperature based on those readings in specific rooms. I have an older home, and while the option to add a dual-zone HVAC is probably the BEST... this is certainly much cheaper.

    I would recommend this to a friend
    • Brand response from ecobee
      Posted .

      That's not the experience we want you to have with your ecobee SmartSensor. Please send an email to [email protected] with the code on the back of the SmartSensor that is having the problem along with your ecobee serial number. I'm happy to look into this with you! ecobee

  • Rated 5 out of 5 stars

    Great way to balance your home tempurature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added these sensors to my newly installed Ecobee 3lite. They are very small and you don't notice them in the room. Please read up on how Ecobee has decided to use the sensors. They don't use them to get rooms all the way up to a certain temperature. They are used to gather an average temperature, and create a comfortable transition between rooms as you walk around the house. If you have a single furnace, you will find it difficult to get all rooms to the same temperature, but averaging them out does work well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Pricy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and easy to setup with the ecobee app. Lil pricy for what they are but do help keep the house a balanced temperature

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Excellent if a little pricey.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Ecobee 4 users, these sensors are first rate. They do exactly what they say they do, namely detect motion and report on room/area temperature. Note, I have not tried the wall mount option. These 2 additional sensors have allowed me to place one in each room of my two story house with the exception of bathrooms, and closets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very easy to use. It fits any and it looks really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice addition to home climate control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to your home climate control. Worth tje addition to your system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Ecobee Smart Sensors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these two additional sensors for my upstairs bedrooms and I have to say I am pleasantly surprised how good they work. They are easy to set up under the Ecobee app. I would recommend these if you have a large home. They work well.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Good addition to smart thermostat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy I purchased these, but really they should come packaged with the thermostat to begin with. Before I bought these, the ability to customize the temperature in my house was way more limited. My house is less than 3,000 square feet but has a high open loft area making it a little challenging to regulate. By adding two sensors to the one that came with the thermostat, plus the thermostat itself, I now have 4 distinct zones that can be monitored for activity, enabled or ignored, and adjusted automatically depending on the time of day. This has increased my comfort and lowered my energy use. Ecobee would be smart to package these, or at least 2 instead of only 1, with the original thermostat in my opinion as this feels like a required up-sell to make the thermostat work as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Temperature control

    Rated 4 out of 5 stars

    Good for motion and temperature sensing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to be able to find the temperature in our bedroom or the office, and it senses motion so I could (if I wanted to) see when my wife is at her desk. I thought I could use it to adjust the temperature, but if so, I don't know how to do it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless connectivity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick connectivity and accurate readings. Definitely a plus to be able to view every rooms temperature for the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Smart and useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep consistent temp throughtout the house. Detects occupancy well and is accurate for temp monitoring

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Simple and straightforward smart sensors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not much to these, but so far they do what they say they do and seem to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Makes Nest sensors look dumb and outdated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great companion for the smart thermostat. Small form but accurate readings, and the motion sensor makes Nest temperature sensor look outdated.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome option gives you accurate whole house temp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have only used one sensor as we're waiting for construction to complete on another level to our home. The EcoBee thermostat acts as the first sensor and lets you know the temp where it's located but we have a 3 story house and the temp varies on each level, so we needed a way to know what the current temp was on the other levels to regulate the temp evenly. This is a mountain home where the difference in temp between floors can easily be 10-15 degrees. Works great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Easy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install!1 Ecobee stuff is awesome!1 Nice to know the temp in all the rooms of our home. Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great to see temps in rooms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to be able to use the follow me feature, also to see the temperature in several rooms. Such a great improvement over the one temperature at the thermostat in the hallway!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to buy a new sensor for the house because the original sensor stopped working. I bought this smart model, and it connected right away with my Ecobee. I haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product . Must have a couple of sensors to make sure temp is accurate.

    I would recommend this to a friend
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