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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 743 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the SmartSensor 2-Pack for its temperature control, ease of use, and simple setup. The small size and motion detection are also appreciated features. However, some customers have expressed concerns about the price and battery life, as well as compatibility and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 743 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent addition to Ecobee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these two remote sensors to connect to my brand new ecobee smart thermostat, so I can monitor my two bedrooms and adjust the temperature accordingly. The connection was super easy in the app and I would highly recommend th

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a great add on to the thermostat. The set up was not easy for the first one. But I has no issues with the 2nd. Apart from that everything is good. I am able to use the sensors for home automation on apple home kit. The motion and occupancy triggers can be used to turn on lights

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Find Out What Temp Your House Actually Is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a must have if you want to drag your wifi thermostat into the modern era. Typically, your home is being heated and cooled to to whatever temperature your thermostat is reading. With most thermostats situated in a hallway, it makes way more sense to have your home temperature being taken where you actually spend time, like your living room or your bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Insight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sensors give you the ability to see the different temps around the house. They also work to help your thermostat determine when it should be running. I highly recommend getting these to complement your thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great! Bought 4.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have 4 of these in our house through out different rooms and 3 floors. I can actively monitor temperature and humidity, make adjustments. Especially for our new born baby’s room.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knew something this small could make such a big difference in the way the temperature flowed in a room. I called the repair company out twice to fix my HVAC and the second time out the gentleman suggested I purchase a set to regulate the heat in our bedrooms. I wish someone had told me a year ago and I would not have been sleeping in a cold spot. They really work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful streamlined modern design. Great high quality packaging. Small footprint. Seems accurate to me. Links to Ecobee Smart Thermostat like a dream.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great accessory, but way too pricey.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as advertised and the battery life on them is great, but the only reason I can't give it 5 stars is because the price is SO high. It's almost as much as the Thermostat itself...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small, nice looking, easy to use, doing exactly what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Made a difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to regulate thermostat settings for different times in different rooms. Upstairs registers warmer throughout each season, so these help maintain a comfortable temp year round.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow it's perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! These little sensors are a godsend for me. The 2nd floor of my house gets super warm in the summer and I need to sleep in a room that is 68 degrees to feel comfortable. It was impossible to get my room to that temperature since I only have one A/C unit for the whole house and since the downstairs is much cooler and that's where the ecobee thermostat is located, my upstairs would always be at like 73-75 degrees even though the downstairs clocked in at 68 degrees. I can now setup the thermostat to use a comfort setting that only looks at the sensors upstairs while I'm sleeping and it works! These sensors are super small and discreet. They do sometimes disconnect from my internet, but that's more of my home wifi problems than the sensors. I placed both of the sensors in my room and even though they are just a couple of feet apart they always seem to have 1 degree of difference between them. All in all, this gets the job done and is exactly what I need, ESPECIALLY for the summer time. I'm sure they will be great in the winter as well since my upstairs is usually a lot colder, but the cold bothers me less than the heat. I will say that the temp averaging method it uses is sometimes a bit goofy, but I really only got it in order to control the heat in my room while sleeping so it fulfills that purpose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Room sensors added

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to add in junction to my thermostat and they definitely help keep my house temperature regulated. They did have this weird connection issue with the software that was on my home thermostat but with one phone call to tech support they handled it very swiftly.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works as described with no issues. A bit expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works great! Highly recommend for Ecobee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can purchase elsewhere but Best Buy was the BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to connect , works as promised. Very pleased with this purchase, item was $10.00 cheaper at Best Buy than at Amazon and was waiting for me in the locker that same day!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    The acmverage temp with ecobee thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the ecobee thermostat didnt average the temps from the sensors and it just ran off of the thermostat sensor. I have a couple of these through the house because we were remodeling and i just didnt want anything to be forgetton amd freeze through the winter. They worked well but i realised quickly thay the thermostat ran off an average temp and i was just wanting to use them as temp sensors. They work well though.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Setup

    Rated 5 out of 5 stars

    Adds precision to the Ecobee smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really useful with the Ecobee system, especially if your house has rooms that run hot or cold. You can tell your thermostat to average all responses from your sensors, or you can tell it to prioritize the temp in different rooms at different times (e.g., bedrooms at night). These sensors, having motion detectors as well, can also be integrated with Ecobee security (an extra subscription cost). They install super easily, either on little stands or stuck to walls, and pair automatically with the Ecobee smart thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    These are perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sensors work perfect with our ecobee smart thermostat. They were easy to connect and now we can tell what temp our basement & upstairs bedrooms are.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Level up your smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things just opened my mind to all the things possible these days! Automatically senses which rooms are occupied and can average the temperature between all sensors or just occupied rooms for more even heating of your place! And I just found out about those automatic smart air vents that work with Ecobee, amazing! Couldn't be easier to install!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to capture the temperature accurately. It has greatly improved our sleeping situation now. You don’t have to keep changing the temperature and adjusting the AC

    I would recommend this to a friend
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