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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 755 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the SmartSensor 2-Pack, particularly its automated temperature control and ease of use. Many appreciate the motion detection, simple setup, and compact size. However, some customers have expressed concerns about the high price and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 755 reviews
  • Rated 5 out of 5 stars

    Great idea for specific room temps

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great when trying to cool or warm a particular room versus the entire house. I have one in our living room and one in our bedroom. 1st floor thermostat is in the dinning room and the 2nd floor is in the hallway. Our living room is generally a cooler room. So in the winter months the heat would run a little longer to bring the temperature up in that specific room if the sensor saw someone in it. Plan on getting two more. One for my wife’s office and one for my son’s bedroom. They are both in those rooms for majority of the time during the week.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent addition to Ecobee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these two remote sensors to connect to my brand new ecobee smart thermostat, so I can monitor my two bedrooms and adjust the temperature accordingly. The connection was super easy in the app and I would highly recommend th

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Insight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sensors give you the ability to see the different temps around the house. They also work to help your thermostat determine when it should be running. I highly recommend getting these to complement your thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to hide. Occassional connectivity issues (5% of the time) otherwise pretty accurate as verified by another temperature gauge.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great! Bought 4.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have 4 of these in our house through out different rooms and 3 floors. I can actively monitor temperature and humidity, make adjustments. Especially for our new born baby’s room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small, nice looking, easy to use, doing exactly what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Temperature control

    Rated 5 out of 5 stars

    Ecosmart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek thermocool and temperature detector. Worked as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    The acmverage temp with ecobee thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the ecobee thermostat didnt average the temps from the sensors and it just ran off of the thermostat sensor. I have a couple of these through the house because we were remodeling and i just didnt want anything to be forgetton amd freeze through the winter. They worked well but i realised quickly thay the thermostat ran off an average temp and i was just wanting to use them as temp sensors. They work well though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works great! Highly recommend for Ecobee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was waking up uncomfortable so got these sensors to get a better use of the ecobee, and they qork great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sensors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with the thermostat easily. Worked as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful streamlined modern design. Great high quality packaging. Small footprint. Seems accurate to me. Links to Ecobee Smart Thermostat like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Made a difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to regulate thermostat settings for different times in different rooms. Upstairs registers warmer throughout each season, so these help maintain a comfortable temp year round.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Level up your smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things just opened my mind to all the things possible these days! Automatically senses which rooms are occupied and can average the temperature between all sensors or just occupied rooms for more even heating of your place! And I just found out about those automatic smart air vents that work with Ecobee, amazing! Couldn't be easier to install!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great accessory, but way too pricey.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as advertised and the battery life on them is great, but the only reason I can't give it 5 stars is because the price is SO high. It's almost as much as the Thermostat itself...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can purchase elsewhere but Best Buy was the BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to connect , works as promised. Very pleased with this purchase, item was $10.00 cheaper at Best Buy than at Amazon and was waiting for me in the locker that same day!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works Great with my Ecobee Thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having an Ecobee 4 for awhile, we wanted to see the whole home, instead of just the room where the thermostat is and the room where the included sensor is. These do that, and they’re very easy to set up and pair. Only took about 5-10 minutes to set up and they’ve worked ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ecobee is saving us money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our ecobee is saving us money and these additional SmartSensors help keep rooms that are in use at the right temps, and those not in use, at more economical settings. They are super easy to install and can be set nearly out of sight on a shelf, or even hung in the corner of the room.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Comfortable Temp Where You are!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The additional sensors proved to work great during the recent heat wave, working to balance the home temperature where we are in the house. Considering the end of day heat in some rooms the added sensors have worked great. We now have a total of 6.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    I would not rely on these for intruder detection..

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was quite hopeful these little smart sensors would be a good fit for use as a type of motion detector, for intrusion detection, I think they are better off for what they seem to be originally geared towards which is as an accessory for the ecobee Smart Thermostat; when time isn't of the essence. After quite some time playing around with them, I find that the detection on this is very intermittent and inconsistent. I'm used to working with devices that would alert you to an intruder as many times as you cross their path. These devices do not do that. In this case, it seems that it only activates or "wakes up" every so often and this is likely due to the need to conserve power. The battery is rated to last for multiple years and since it is nothing more than a coin cell battery, it could not constantly be on and detecting movements and still last for this period of time. Thus why the detection of someone is intermittent. As for consistency, I've set it off sometimes, and sometimes not. My large (85lb) dog sets it off sometimes and not others. My 15lb dog sometimes has not set it off so far. I realize an intruder might be 85lbs, so it is necessary to go off for that, but it doesn't always happen this way. What does this mean for you? If an intruder happens to come into your home by breaking a window for example, you would have to hope that it was at the time the detector would notice and generate an alert. The environmental features of this sensor are only available if paired to the ecobee smart thermostat, so they cannot be used for temperature monitoring or temperature alerts if you don't have the ecobee thermostat. I would not recommend this for the purpose it is being marketed for, because if you count on this as an intruder detection device, it could be some time before it notices someone rummaging through your things, if it notices at all (such as if you left the area it is placed within).

    No, I would not recommend this to a friend
    • Brand response from ecobee
      Posted .

      Thanks for your feedback! ecobee SmartSensor is an occupancy sensor which uses thermal signature rather than motion to avoid smaller pets setting it off frequently. ecobee SmartSensor is designed to work with ecobee smart thermostat and also ecobee SmartCamera for home monitoring. If you have any questions, please reach out to [email protected]. I'll be sure to pass your comments along to the team as we're always looking for ways to improve. ecobee

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