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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 301 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the EcoTank ET-2980 printer's excellent print quality and easy setup process. Users appreciate the printer's connectivity features and quiet operation. Some customers noted that the printer's size was larger than anticipated, and a few found the button layout confusing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 301 reviews
  • Rated 4 out of 5 stars

    Tough setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was very difficult to setup as I had to call Support at least three times who had me override instructions in the setup paperwork. The good news Support was very responsive with no wait times. Printer is working fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little time to set up, but all working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer, great price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, works well and like that you don’t need to deal with multiple ink cartridges

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good haven’t had a problem with it. It print when I need to print and it standby when you need to standby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , works great, and i can use it away from the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is working well and has lots of good features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model printer works as described. The scanner is not quite as good as my prior one but after a lot of tweaking it works ok for my needs. Would recommend this printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    small screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great ,but setup is awful and screen is to small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience and selection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were very informative and attentive, but not pushy or impatient. Great service also great selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop buying cheap printers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epson is a name you can trust. Quality is great. Stop buying cheap printers that you have to replace every year. The convenience of the super tank is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive printed images on a variety of papers, and stock paper, and holographic papers. The printer hasnt really caused a lot of problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product and will for sure go back to BestBuy for my future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer and Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer so far! Very economical being able to refill the ink reservoir vs using ink cartridges.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer is very good, but setup is a nightmare.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer and scanner work very well after it is set up. The problem is getting it set up. I tried to use the online service to set it up and they were not able to succeed. I ended up hiring the Best Buy Geek squad to come in person to my home to set it up. They were able to succeed, but it added quite a bit of expense on top of the purchase price of the printer. I resent the added expense.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi CyrillaF, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Advanced Epson Support Team would be happy to help you and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Definitely a Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and price. Sales associate was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer and simple to use and connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better then brothers ink tanks printer last had and Definitely excited to see how the performance does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery, easy setup, and good quality printing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One sheet at a time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer of you don’t mind feeding it one paper at a time.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear KathyS, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-2980 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Epson inkjet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not tried yet, but I am excited about the price for a color printer where the ink is expected to last longer than a normal ink jet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT COMBO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect combo for my Dell 27" all in 1. Had to get Geek Tech to install Drive by phone...

    I would recommend this to a friend
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