Customers express satisfaction with the EcoTank Pro ET-5850's print quality, ease of use, and overall performance. Many find the setup process to be straightforward and appreciate the user-friendly touch screen. While the printer's price is a concern for some, its connectivity and quiet operation are generally well-received.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 228 reviews
Rated 4 out of 5 stars
Like this printer VERY MUCH- JUST FIX THE GLITCH’!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really, really liked this printer, especially for printing photos!! However, it had several glitches from the start- and never seemed to work totally smooth, which was annoying but I tolerated it, because when it did work it was great! And I chalked it up to being so advanced..?.. mmmm who knows?
Finally there was an issue that I could not fix and needed to bring it to Best Buy under my total tech support membership. Well, lo and behold Geek Squad couldn’t figure it out either (go figure), and the only Epson like mine that they had left in the store was an open box, which I didn’t care, I just wanted it, but they wouldn’t sell it to, or exchange mine for it! That didn’t make sense to me, especially if they were discontinuing the model!! I was not pleased. I tried another Epson which I couldn’t stand, and brought back immediately!! My only other option at the time that was remotely similar to my ET- 8550, was the Epson ET-8500, which is very similar but only missing one or two features, which tho nice to have - I don’t know if I ever even used them, so it wasn’t a huge deal to me. The ET -8500 seems to be Moores problem free, a bit smaller and lighter and just as good quality. Overall I’m pleased.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
WOW! This thing is Amazing
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
WOW! This epson printer is the fastes priner i have ever seen. It actuall prints 25 pages B&W per minute. It takes a to. Of ink and you can use bottles ink (use you own discretion on aftermarker and research a little) not those overpriced cartridges that cost $100 per cgange. The qualitt is extremely good considering speed and you can adjust quality to save ink. It will print thick stock and has a pullout in back for “other” non standard sizes and envelopes. It is expensive i will not say it’s cheap but my last printer worked for 10 years on aftermarket refilks and when it finally quit i figured i would spend the money snd get the best i could afford. It is siper easy to set up and get running. Oh one thing to consuder is it is not huge bit its bigger than an average priner and taller.
I would recommend this to a friend
Pros mentioned:
Print quality
Cons mentioned:
Size
Rated 5 out of 5 stars
Great Printer for home or business office
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good haven’t really had much of a problem with it yet. Print quality hasn’t failed me yet, it’s clear, no connectivity issues, copy and printing speed is really fast compared to previous printers I’ve had. It is pretty big for my liking but all in all great for office uses and has all the features I want and need it for, I would recommend if you’re thinking about this printer, I wouldn’t look further.
I would recommend this to a friend
Pros mentioned:
Print quality
Cons mentioned:
Wifi connectivity
Rated 4 out of 5 stars
Good Quality All In One Printer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a quality Epson all in one printer with several PROs and a few CONs; PROs: easy setup, fast printing, auto output tray (automatically extends when printing), easy to use touch control panel, produces high quality color prints and photos, does not use ink cartridges, has a large capacity ink tank that holds up to 2 years worth of ink (ink comes with the printer) / CONS; difficulty setting up wireless connection, wireless connection sometimes fails to automatically connect when turning printer on (have to constantly manually reconnect wireless function), printer model seems to only come in a white (no black model available) . Hopefully there’s a fix for the wireless connection problems, but overall this is a quality printer that I recommend.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Best Small Office Printer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this printer! I’ve had a lot of printers over the years. Mostly inexpensive ones and they did ok but were painfully slow at times - especially making copies. The last straw was copying a contract for a client -
Only four pages but took forever. So I bit the bullet and decided to spend a little more for the features this one has. Wow! It spits out documents like a fire-breathing dragon! And the large ink tanks last a long time. A wonderful, fast printer and copier.
I would recommend this to a friend
Pros mentioned:
Noise level, Print quality
Rated 5 out of 5 stars
simply the best, better than all the rest :-)
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simply the best printer I have purchased and used to date. Quick, efficient, and quiet. The cost savings one gains from this printer are much more then the purchase price,
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Epson
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love how this printer print my flyer of landscaping and
It's very good. It's easy to use and saves you money.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Excellent Printer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the best printers I’ve had from Epson. I highly recommend this unit for printing
I would recommend this to a friend
Rated 5 out of 5 stars
Pays for Itself!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Epson-EcoTank Pro ET-5850 is the perfect printer for my everyday needs as a teacher and private tutor. It makes great single and double-sided copies, whether on printer paper or cardstock. I love the economy of the liquid ink versus the high cost of cartridges! I make a considerable number of copies. This printer provides everything I need and more and pays for itself compared to cartridge printers I have used in the past!
I would recommend this to a friend
Rated 5 out of 5 stars
Epson did their THANG with this printer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a beast of a printer. It definitely has everything I want in a printer. I know it has more to offer, but for what I need it for, I am satisfied.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Two Thumbs Up for Gerald Epson!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are loving our new printer and even gave it a name- Gerald! Gerald is easy to work with and has been economical. It will be two months this 15th and so far no issues. We are hoping that it will be durable and would last us for years.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Use it for all my detailed graphics
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Epson ET-5850 is a super awesome printer! It's really good at making prints that look just like my artwork. The colors are bright and the details are clear. I use it for my midjourney artwork, which is when I'm in the middle of my artistic journey and making cool stuff. The printer can handle different kinds of paper and it has a tray that can change sizes, so I can print on different things. It's also easy to connect to my r phone, so I can print from anywhere. I use a lot of ink for my art, so this is perfect
I would recommend this to a friend
Rated 5 out of 5 stars
Epson ET -5850 Excellent
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this item so much because of the new features that other printer doesn’t have, makes my job done fast and user friendly! Highly recommended!!
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Nice Prints
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It prints with ease and clear, toner last big but sleek.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Pretty Great for the business
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this printer for our business. It really does it all and at a very fast speed. We were most excited to ditch the cartridges and go with the tank. Picture quality is also very nice! Will be a great fit for us.
I would recommend this to a friend
Pros mentioned:
Print quality
Rated 5 out of 5 stars
Printer satisfaction
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install
Fast and very easy to work with
Excellent quality printing
I would recommend this to a friend
Rated 1 out of 5 stars
Stay away.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the worst printer I’ve used.
Remember the movie Office Space? This is that printer.
It constantly has a “paper jam” when there’s no jam. I don’t mean it “sometimes” does it, it does it every other page, like clockwork.
I tried to return it but it’s 3 days past the return window.
No, I would not recommend this to a friend
Brand response from Epson
Posted .
Hi Fitzoo7, we are sorry to hear you are having issues with your Epson printer. Your ET-5850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Pros mentioned:
Print quality
Rated 1 out of 5 stars
DO NOT BUY!! BIGGEST PILE OF RUBBISH!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst printer in the history of two tray printers. It cuts pages off, does not switch between the pages for legal and letter. No way to fix it, I am going to upgrade to the 5880 what does what I need it to do. This printer does print color very fast, but that is about the only thing going for it. I would give it 0 stars if I could.
No, I would not recommend this to a friend
Brand response from Epson
Posted .
Hi Love, we are sorry to hear you are having issues with your Epson printer. Your ET-5850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Pros mentioned:
Ease of use, Overall performance, Print quality
Rated 5 out of 5 stars
Fast and easy to use
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm really impressed with Epson-EcoTank Printer! It's the best printer that I have ever used. I love the speed, print quality and ease of use.
The set-up was very simple and fast. The included instructions walked me through each step perfectly. I have never used a refillable ink printer and really like how simple the compartments were to fill. There was no mess and the bottles stop filling when the tank has reached the max amount. I think the longest part of the whole process of setting the printer was waiting for the ink to charge. It was great. They also give you two bottles of each color ink to fully fill up each reservoir with some spare ink left over for future use. I like how you can see the amount of ink that is left from the outside of the printer and how the number used for ordering is located right by where you fill the ink for easy reordering.
Printing is fast and easy. I downloaded the Epson iPrint on my phone and have printed out several items and I have had no issues. I appreciate the simplicity of being able to print directly from my phone. My previous wireless printer would sometimes give me problems. I would have to take the extra time to print from my desktop. My children have also printed several items from their Chromebook for school and they love how easy it is. They also love how the tray slides out automatically when the printer starts printing. I like the two-sided printing. It creates less waste and is more efficient. I'm happy how quickly items print. It's very fast even on color detailed pictures. The print quality is amazing. I am definitely going to be printing out my pictures from home from now on.
I really like the 4.3" touchscreen. It's very responsive to touch and there several settings and maintenance options that can be accessed from the screen. You can also see the Job status including completed tasks with time and dates. There are a ton of options and things that can be done just from the printer touchscreen.
I think what I'm most excited about is the refillable ink! It's so annoying when one color from a cartridge is out and the whole set needs to be replaced. It gets very expensive over time and it seems very wasteful. The bottles to fill the tanks for this printer are very reasonably priced and last a long time. “This is a review for the Epson EcoTank Pro ET-5850 Supertank Printer that I received free of charge to do a beta test and review.”
I would recommend this to a friend
Pros mentioned:
Ease of use, Print quality
Rated 5 out of 5 stars
Easy Setup! Many Features!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Epson EcoTank Pro ET-5850 is a work horse! The setup was delightfully easy. In the box you'll find the "start here" pamphlet in both English and French, warranty info, a software disc, 2 bottles of each color ink (black, magenta, cyan, and yellow), the power cord, and of course the printer. Following the setup guide was very easy and I found it to be painless. In total, it took about 20 minutes to get it up and running. The printer will hold almost all the ink that's included and adding the bottles was simple and mess free. I do not have a disc drive on my laptop, so I downloaded the software from the link provided in the setup guide.
The printer has 3 different areas to print from. Cassettes 1 and 2 that are in the front and another spot on the back/top. The printer can be set up to specifically print different paper sizes and types for each area to print from. Cassette 2 is for standard letter 8.5 x 11 inch plain white paper but other standard sizes work there too. You'll see more options for cassette 1. I did find that if your print settings on your phone or computer do not match what you have set on the printer for size and paper type, the printer will give you an error. I found it to be a little tricky when trying to print different paper sizes. Trial and error got me through and I was able to print what I wanted.
Making copies and scanning are very simple. There is a tray on the top of the printer and you put the pages you want copied facing up and press copy on the machine. There you will find all the settings to change it from black and white to color, paper settings, if you want it 2-sided, and many other settings. For scanning to print, you put your document on the scanner and press "copy". You can also scan and send to your email, cloud, a memory device, WSD, computer, or Network folder/FTP. The software came with a program to upload your documents to your computer and I will absolutely be using that feature to upload client contracts.
This printer is extremely user friendly and would be great for anyone that has a lot of printing or copying to do. It holds a lot of paper and prints very fast! It has fax but I was unable to test that feature. The ink tanks make these printers the best in my opinion. I will never go back to ink cartridges again! I would definitely recommend this printer to anyone in need of an all-in-one printer!
This is a review for the Epson EcoTank Pro ET-5850 Supertank Printer that I received free of charge to do a beta test and review.