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Customer Ratings & Reviews

Your price for this item is $849.99

Customer reviews

Rating 3.6 out of 5 stars with 99 reviews

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  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

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    Rating 3.3 out of 5 stars

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67%would recommend to a friend

Customers are saying

Customers are enthusiastic about the MAXcam 360c Radar Detector and Dash Camera for its excellent radar detection and video quality. They appreciate the convenience of having a dashcam integrated with a radar detector and find the magnetic mount to be one of the best. However, customers express frustration with the companion app and connectivity issues, and some find the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 99 reviews
  • Rated 5 out of 5 stars

    The best. Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best radar detector I’ve owned. Period. Super long range, accurate, no false alarms. Upgraded from the 360c and love having the camera. Gives me piece of mind. Having two separate units was a no for me so this sleek design is awesome, love the look. Yes, I too had issues changing settings with the app but spoke to customer service and update is coming. Meanwhile it’s still awesome, and will be awesomer soon. Just gotta get around to finally hiding that cable now.

    I would recommend this to a friend
  • Pros mentioned:
    Dash cam, Magnetic mount, Video quality
    Cons mentioned:
    App, Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Radar Detector and Dash Cam combo!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first new radar detector in well over 20 years and they've sure come a long way. Last one I had was all the way back in the 90s, and it just so happened to also be an Escort. Given that they're a well known brand that's been around for so long I had high expectations for this and so far this MaxCam 360 has been (mostly) meeting them. Let me start by saying, it's been so long since I've last had one because I was never a big advocate for them. The last one I had all those years ago was constantly going off with false alerts, and being younger, and, well, dumber, it gave me a sense of invulnerability that ended up getting me into more trouble than when I was without. Now I'm older, and hopefully wiser, and keep the racing and high speeds for the track. That said, there's still valid reasons why I could still use a radar detector. With how far vehicles have come with power and ride quality, it's easier than ever to get to cruising faster than you should without even realizing it. That's why more and more vehicles and devices are coming with speed warning capabilities, and if your vehicle doesn't, well this Escort does! And that's just one of many features it has. The feature I love the most though, is that on top of being a really good radar detector, it's also a dash cam! This is huge for me since I'm an automotive content creator. That means I already have a cluttered up view between my windshield mounted phone and standalone dash cam. Adding more is just too much, but with the MAXcam, I get to add more functionality without adding more gear as I can now get rid of my standalone dash cam. The big question is, how good is the dash cam? Often times when something combines multiple devices in one, there's a sacrifice in quality or features. That's not the case here, with one exception. In regards to the video quality, I took footage from this Escort MAXcam and compared it side by side to footage from my standalone dash cam, and the video quality in this Escort is just as good, if not just a little bit better, as the standalone dash cam. Best way to compare is to look at the readability of license plates within view, and based on my opinion, they're just a touch clearer with this Escort. The one exception I brought up is that there's no option or expansion for additional camera views, like a rear cam or in-cab cam. Not a big deal for me as I don't use those other views currently but if those are important to you, then you would probably be better off with a separate radar detector and dash cam. Before we get off the topic of the dash cam there's one more thing I want to bring up in regards to it, and that's storage, because the files have to go somewhere. While most dash cams I've come across force you to buy a MicroSD separately, the MAXcam actually comes with one included in the box! Now granted, it's only 16 GB, but for the majority of users that's enough, as it overwrites the oldest footage as space is used up. Plus it has features to lock certain clips. Personally, I sometimes use my dash cam footage in my automotive content so I still had to upgrade the card to get more storage capacity. Let's get back to the radar detector. In the short time I've been using this one, it's been working great and does a pretty decent job at ignoring false alerts. That's not to say it doesn't still have them though. The biggest culprit seems to be the laser detection. This has gone off quite often for me and each time I haven't visually spotted anything to be causing it. My guess is it might be coming from cars that have all the auto-pilot capabilities, although according to what I've read in the manual for this, it should ignore most alerts coming from those sources. On the regular radar side though, it seems to do much better, although I do still get some false alerts. Some of which I'm starting to notice a pattern for where they happen, so this Escort does give you the capability to tell it when you know an alert is false, thus teaching it for the future. Additionally, it has settings so that you can fine-tune the sensitivity and which bands to ignore. Most importantly though, it hasn't failed me yet in picking up actual real alerts, at least the ones I've been able to visually verify, so it's definitely doing the job it's supposed to. We can't continue this review without talking about the companion app which Escort calls Drive Smarter. I'm sorry to say that if having an app to work with the device is important to you, you'll be sadly disappointed. While the idea behind the app and its features is great, the execution of it is a bit lacking. One of the main features behind it is supposedly a large community to report real-time hazards. Unfortunately this app doesn't have anywhere near the number of users as one of the other well known road apps, and I rarely ever saw any type of hazard reported as I was driving around. Although the navigation portion worked ok. Then there's the connectivity to the dash cam, I ran into several issues connecting, but honestly, I don't really use dash cam apps anyway and always just pull the SD card. The worst thing about this app though that makes me hate it in its current state, is that the app only has a portrait mode! My mount is setup to hold my phone horizontally for landscape, and has for years. As a software developer myself I honestly don't understand how the app developers haven't bothered to make a modern app work in landscape mode. Needless to say I've given up on the app and now only use it to check on firmware updates for the radar detector/dash cam. There are a couple other minor nit-picks I have that I'm not a fan of. One is the button arrangement and placement. With where the ideal mounting position is in my car, the buttons become hidden away on top where I can't see them and they're not very easily distinguishable from each other by feel. I'm sure I can learn the placement but it's going to take a bit of effort to do so. My last nit-pick, and one that I don't understand, is why a modern device such as this is still using Micro USB and old phone jack connectors? While that's pretty much all I have as far as negatives, there are some other small positives that I like too. One is how it mounts, including both the mount to the windshield and the way the radar detector attaches to that mount. I love that they use a suction cup style mount for the windshield, as this makes it so much easier to move between vehicles. Then there's the magnetic style way that the radar detector attaches to the mount. No hard to use tabs and slots like most other devices. The magnetic attachment just makes it so incredibly easy to grab this radar detector every night when you get home, or with you when you park somewhere. This device isn't on the cheap end and no one wants to give thieves another reason to break your window to get in your car. On top of that, Escort even includes a carry case to protect it further! That last thing I want to talk about, and what is another small thing but with big impact, is the Smart cord. This is the cable that plugs into your 12V outlet to power the device. They pack quite a few features into this often overlooked accessory. Most importantly for most people, it does have a usb port so that you can still plug another cable into it if you need to charge one of your other devices. Then on top of that, it has an additional red alert light that flashes when radar is detected, so if the plug is in your field of vision, it's just another way to alert you. But wait, there's more! It has a mute button also, so that when you get one of those loud alerts and you just want to silence it you can just press the button on the plug which in many cases might be easier to reach! Overall this is a great radar detector and dash cam combo. If you only need one or the other, this one might not make sense, but if you're looking for both with less clutter, you really can't go wrong. Escort is well-known in radar detection and it does a great job at doing that, as it does with the dash cam as well. The biggest detractor is really the companion app but in actuality it's only truly necessary for firmware updates, which it handles just fine. Hopefully they continue developing the app though and fix that over time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    MaxCam 360c Radar and Dash Cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More false alerts than real time alerts. The Drive Smarter App has many glitches also. The dash camera seems to work good.

    No, I would not recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you for your review. Please ensure that you are running the latest firmware version and check your sensitivity level. Should you require assistance, please contact us at 800-543-1608. cedarelectronics-escort

  • Rated 5 out of 5 stars

    Escort max radar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and great staff at the orlando shop

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you for the 5-star review and for choosing Escort! cedarelectronics-escort

  • Pros mentioned:
    Magnetic mount, Radar detector
    Cons mentioned:
    App
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Dash-Cam, Better Radar Detector

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Escort MAXcam 360c Radar Detector and Dash Camera is a great camera; and an even better radar detector. I am not going to touch on specs and instead focus on user experience. There are plenty of other great reviews on here that touch on specs, and you can always get tech specs from BB and Escort websites. Suffice it to say, the techs specs are great. I have been using the Escort Max 360c MK II for the last several months and I am a huge fan. It has great range, great GPS and great smarts. The MAXcam 360c is essentially the same radar detector, but is coupled with a very good built in camera. The MAXCam is understandably larger and offers some nice features the MAX 360 does not offer. My favorite feature is the rotating bezel on the front of the MAXcam. You can use that to adjust settings, adjust volume and for quick set up. And while both units have radar direction indicators, I prefer the way the MAXcam has a smaller array of arrows in a more compact location. They both work relatively well, but I prefer the tighter array of arrows on the MAXcam. The MAXcam is a little larger (see pics) but still small enough to be easily portable and not block any more view. One of my favorite features of the Escort Max family is the the excellent magnetic mount and suction cup. It holds quite firmly to the windshield, has a very small footprint and securely holds the detector in place. It also makes it simple to mount/dismount in less than a second. Great feature. OK, so after making it this far, you may be asking why I rated it a and not a 5? Simple answer. The app. The app is a decent tool, but not quite ready for prime-time, at least not with the MAXcam. It works well with the MAX360, but after several attmepts and doing the steps Escort tech support suggested, the app would not operate as expected. Long story, I could pair the MAXcam to the app as a "MAXcam", but the app would ALWAYS revert to the "MAX360". Odd. I deleted, re-installed several times on 3 phones and it always remained consistant. It simply would not "remember" it was a MAXcam and NOT a MAX360. As such, I could never use the camera feature in the app. A deal breaker? No way! I judged it on what it was designed to do; record drives and detect radar. In spite of the very minor app issue, this an excellent choice and I would whole-heartedly reccoment to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Dash cam, Radar detector
    Cons mentioned:
    App
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great radar detector/decent Dash-cam all in one !

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So occasionally as a driver I need to be reminded about speed limits and be more aware of my surroundings. I am a long-time user of radar detectors back to the days of the original brick like Escort model, as times have changed and the tech has improved I have gone through many different models of radar detectors. Some of the less expensive models have so many false alarms that you start to ignore the alerts, this is where more sophisticated technology comes into play. Newer generation radar detectors come with a number of different features to reduce false alarms, some as simple as an X-Band on/off switch (this was the first radar detecting frequency but is no longer widely used as that frequency is now used by automatic door openers and simple range sensing devices). As radar-based speed enforcement has evolved to using K and Ka band radar, so have the detectors. Again, other sensors have encroached on these bands, such as blind spot detection, collision avoidance, backup and adaptive cruise control sensors. So having a sophisticated radar detector with the latest technology such as the Escort MAXcam 360c comes in handy, this model also has a dashcam integrated into the unit. First impressions: this is not a compact unit, and it actually reminded me of the first generation Escort radar detectors (OK, maybe not that big). Given its size, it is more at home on your windshield than on your dashboard (mounting on the dashboard is not really feasible since this is also a dashcam and will hinder the view). Radar detection functionality: the radar detection portion of this device provides front and rear radar detection antennas as well as Laser detection lenses in the front and on top of the device. Essentially this provides 360-degree detection which displays the information about the alert on a clear OLED display and for the 360 aspect lighted arrows on a knob/push button indicating direction of where the radar signal(s) are coming from. Helpful and intuitive to provide awareness of your surroundings. As I mentioned the knob is multi-functional and is key for on device configuration (you can also use Escort’s iOS or Android applications to configure the device), muting alerts and controlling alert volume. The core functionality of the radar detection is best in class and provides ultimate detection performance as well as configurable band detection. In road testing this model, out of the box it is generally quiet and does a good job rejecting false signals and detecting positive ones. The device also is GPS enabled which allows the detector to learn false detection alerts seen in the same area every drive and with Bluetooth and Wi-Fi connectivity provides the ability to send this telemetry to their cloud as well as providing the ability to use with Escort Live or Drive Safer mobile apps. The unit also comes with Escort’s smart power cord which has a button to mute alerts on it as well as a USB A plug to power any other accessories you may have, this is a welcome addition from previous generations such as the one which came with my current Escort X70 passport detector did not have this. The front display is highly configurable, with the ability to change display colors, how alerts are displayed and also provide you with your current speed. There are five other buttons on the top for various functions as well speakers on the top and bottom of the unit. A USB port for connection to a computer, a phone like plug for power and a headphone jack (so you can use when driving with others that may be asleep and awakened by audible alerts). The suction cup mount provides a sturdy connection to your windshield and a unique magnetic notch on the top of the unit provides about the simplest way I have seen to unmount/mount the radar detector. The build quality in general is very good, also a protective case is provided for portability. Overall, the radar detection functionality and configurability is top in class as you would expect from Escort and at this price point. Dash-cam functionality: I am a user of dash cams and all my vehicles (as well family members) have one installed. Video evidence is handy if you get into an incident and actually used it when having a collision about a year ago to demonstrate to law enforcement when they arrived at the scene that another driver made a turn right in front of me while I had the right of way. Was also helpful in ensuring that the person’s insurance company quickly addressed my claim and assigned fault to their client. The Escort Maxcam 360 camera does 2K (2560 x 1440) resolution, which sits between standard HD and 4K video. In general, the video it produces is good, but not the best I have seen. My current dash-cam does 4K and has better contrast, even in HD mode video from that camera looks a bit better than the 2K video from the Escort Maxcam 360c. For instance, if you are looking to read a vehicle tag number from one passing you or even just in front of you from one of the videos it records you may be a bit disappointed in the lack of sharpness, even when zoomed. Also, I noticed a bit of “jitter” in the video which I haven’t yet diagnosed, perhaps it has something to do with my car in idle, but given the portability of the device I can easily move it to one of my other cars to test this theory. And that is a key benefit with a radar detector/dash-cam as an integrated unit, having both these capabilities in a single device is really a benefit if you travel and have a rental car, unlike my more or less permanently installed standalone dash-cams. Connectivity features: This unit provides a few ways to connect to other devices (mobile phones, computers, their crowd sourced radar telemetry cloud service) than the typical radar detector. It has Bluetooth connectivity to integrate with the Drive Smarter app or the Escort Live app. Wi-Fi capability to connect to your vehicle’s or phone’s hotspot for telemetry and cloud based/sourced data and firmware updates. Firmware updates are key with this unit as they provide updated algorithms and improvements to detection and false alerts. The Drive Smarter app also displays GPS derived information on location as well as a speed display, crowd sourced alert areas and the ability to report new enforcement areas. The app also provides you with the ability to further configure your connected radar detector, such as turning on/off radar bands which may or may not apply to your specific driving environment. Also, the Drive Smarter mobile app provides the ability to view your dash-cams video files and download them to your device. This functionality appeared to be a bit flaky and connecting this device to your computer via the USB interface or removing the supplied 16GB microSD card and copying recorded video files is a better experience. This is not unique to this device though, most dash-cams wireless connectivity is a bit unreliable for downloading video files or even playing them back. As for the Drive Smarter app, on my iPhone it seemed to drain my device battery by running a background process, changing the setting on my phone to not allow the app to run in the background seemed to improve that issue, but also means you lose some functionality if the app is not in the foreground. Others have mentioned that the Escort Live app also works with the Escort Maxcam 360c device and drains the battery less (if you do not need the added dash-cam specific video functions). Pros: - Top notch detection and false signal radar detection capabilities. - Laser detection. - Connectivity features (Bluetooth, Wi-Fi and USB). - Configurability. - Display and indicators. - Loud, adjustable speakers – records audio as well as video. - Ease of mounting and dismounting. - Mobile app integration. - Integrated dash-cam, with the ability to overlay data elements as a watermark onto recordings. - Provided case and micro-SD card, along with USB cable and Smart power cable w/USB port. - Over-speed alerts (configurable/disable-able) as well as current speed display. Cons: - A bit bulky. - Average as a dash-cam, but certainly better than basic ones. - Appears to not have stealth features (counter measures against radar detector detectors).\ - Drive Smarter app is flaky, a bit of a battery hog.

    I would recommend this to a friend
  • Pros mentioned:
    Dash cam, Video quality
    Cons mentioned:
    App
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great 2 in 1 radar/camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the Escort MAXcam 360c radar detector. I also have the escort max 360MKII so naturally, I will be comparing the two a lot. First off if you are upgrading you will be happy to find the the power cord and windshield mount are both universal for these models. So the biggest difference in the two is the MAXcam has a built in dash cam. Which records video at 1440p. This gives you a great quality recording if you ever do have an accident and need to use it. I love this feature. It frees up a 12v port for me as I was running a dash cam and radar detector separately. And the dash/windshield just looks cleaner. The power cord also has a USB-A port so you can charge your phone or tablet as needed at the same time. Along with the handy, mute button that you can use to mute the detector easily when needed. On to the radar detection part of this unit. The front display screen is definitely upgraded and just looks sharper and brighter. This unit has arrows that are supposed to point in the general direction of the alert. I was surprised to see my two units generally pointing in opposite directions. With the newer MAXcam being wrong. Like when a cop was coming up from behind me and passed me with his radars on. The MAXcam couldn’t decide if he was in front of me or back. This isn’t that big of a deal, when I get a Ka alert I slow down no matter what direction it’s from anyway. And I know they are advertising better, signal detection, and less false alarms but I feel that I’m seeing about the same amount of false alarms. But this is city driving and on auto. Haven’t had a road trip with this newer unit yet. Oh one more thing I noticed is this unit is a lot more accurate with the GPS speed. My older unit is a lot slower and can be off as much as 5mph. The MAXcam almost stays with my vehicles speedometer. I have always been a fan of escort radar detectors in this one has not let me down. It’s missing a star mainly due to the app that is just more trouble than it is useful. I wish they would spend more time/focus updating it. They have the radar detection down pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    App
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Great Foundation, Terrible execution.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS…. The Escort - MaxCam 360c Radar Detector and Dash Camera is the new shiny toy out of Escort that covers your radar and dash cam needs. The MaxCam uses a Sony Starvis sensor, quickly becoming an industry standard for clear, crisp video recording paired with a Blackfin 706 DPS chip in the radar. MaxCam boasts that it is “everything you need in a complete driver alert system.” The MaxCam 360c packs a lot of promise and capability, but does it stand true? I took this detector on an 11-hour round trip from Indianapolis to northern Michigan and back to find out what it is all about… So lets take a look! Design ============ I was immediately let down by the design of the product, ethernet or MINI USB for power?!? In an age where micro usb cables are hard to come by and looked down on, I was instantly let down to see it wasn't at least a micro USB, let alone USB-C for an $850 price tag. The exterior design of the product seems like it was made in 2010 and they have ONLY upgraded the interior parts because the screen, buttons, and ports leave a lot to be desired. My $80 dash cam even comes with a type-c power port so it is quite unreasonable to see something this…old on a product this highly priced. The buttons on the exterior were alright and the user interface on the dashcam was a balance between anger and complete disbelief that this is all I had to work with if It wasn't for the app. All that being said, I really enjoyed the mounting mechanism that allows you to take it down and put it back up quickly should you park your car in an area where it could be at risk. The arrows indicating where the incoming radar was coming in from were also quite nice to see for a visual representation of the source. Setup ================= When you open the box, you are presented with an Escort branded soft case that contains the MaxCam, cables, and a quick start guide. The quick start guide is the ONLY literature for the MaxCam and on how to use it. Setup took me less than five minutes and uses a movable and removable suction cup mount that is quite sturdy. The MaxCam connected to the app very easily the first time and ever since then it has just been ‘sometimes’ unless I open the app, open Bluetooth and do everything manually…every time I start my car. I am quite unfamiliar with all the radar bands and all that each encompasses so I was thrown off when I was getting ringed with the K band every other stoplight…. To the point where I had to turn it off. The MaxCam comes with standard settings applied which includes the K band which is easily triggered by storefronts and random electronics on the front of peoples houses, which lead me to dive deep into what each band was and how it was related. What was the most annoying part of this whole process, was that the best information that I received was from Escort themselves. In hidden articles and information bits, I was able to narrow my radar into something that was actually usable and not just a sound machine my wife complains about. I find that the effort that I had to go through for a product that honestly should have just been configured the way I made it in the first place was a complete joke. The radar has smart sensing and a better way to sift through erroneous signals… turned off by default?? The total setup time including my reading, trial and error, and testing was easily several hours worth of work that could have been saved by a tutorial, intuitive app, and real directions actually telling me what the buttons do and not just that they exist. App ================= The Escort app is certainly old, hard to use, and even more unreliable. Plagued with missing features and a nonexistent tutorial, there is enough potential in the app that just isn't there to make this a great product. I was unable to get my radar and phone to auto sync so I had to manually go into the app and connect it every time, just to be unable to find a section showing the live camera or the storage of my camera files. I really found that the app contributed nothing to the radar and was almost a waste of time setting it up anyways, it was cool to see the posted speed mark on the radar similar to how Apple/Google maps do… but it is also incorrect when Google is incorrect as it uses Google maps as its base (radar has to be connected for this feature to work). Subscription ================= That is right, another product with another subscription. Thankfully, you get a year's free subscription to the Escort network which essentially works as Waze or Google/Apple maps where it allows the community to mark a cop or point of interest… just this time for a fee? The subscription isn’t really ever mentioned either on the paperwork, the app or on the box so the full extent of what it entails is somewhat hidden and blurred, which seems to be Escorts' biggest issue regarding their products. It also allows you to have access to Escorts database of speed cameras and red light cameras, but I was never able to see this in use. Camera ================= The MaxCam uses the Sony Starvis sensor, its a great 2k 30fps camera that was also used in my dashcam that this radar replaced. It is truly a great camera and a high point of this radar along with the SD slot for expansive storage. It comes with 16gb of storage which I immediately increased to 256gb. It also has a great on board mic that picks up cabin sounds great should you care for that. Radar ================= The MaxCam Radar is actually really good once figured out and adjusted correctly, the only issue is that the settings and configuration out of the box is so bad that the radar picks up on so many false signals that it really makes the radar a waste as I am just muting the radar out of habit and not even slowing down for a cop anymore. Once I changed the settings, the onboard sensor was able to memorize the few remaining false flags using GPS to stop my sensor from picking up the same false flag at DQ for instance, which was a nice feature to see. I now am actually able to use the radar for its intended purpose and only have a false radar signal here and there and has become a feature to my car instead of a negative. Where it all went wrong ====================== The biggest issue with this radar is it is half baked, if the people that make this product actually had to set it up and use it on their own for the first time they would be confused as well. Of course, coming from a legacy product or someone familiar, that person probably already knows what to do. To the average consumer, however, this product is terribly informed and has a terrible layout to learn. If I could change the product, I wouldn’t even add more paper to the product but make the app an actual process and allow the app to teach people how to use and better use the product because as it stands I would have 100% returned this product back to BestBuy and never thought about it again. I think that the app needs to be reconstructed from the ground up… I mean even the store in the app is broken yet Escort is commenting on reviews saying they updated the app… so how bad was the app before if this was the updated version? Conclusion ================= This product isn’t inherently bad, but between the poor and unsupported app, bad UI on the radar and terrible settings configuration I can not in good faith recommend this product. If they update the app and completely redo the settings out of the box then I would be convinced, however, I am yet to see Escort update anything on this $850 product. I think Escort has truly dropped the ball on a product that has everything to be great but just simply… isn't there yet. As always, BestBuy has excellent customer service and a return policy, so you never have to worry about buying a product that you don’t like… so if you feel like you might be able to tackle this product for what it is, BestBuy will have your back!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for road trips and general commuting.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long road trips. Check Reduce the possibility of getting a ticket. Check Dash cam to protect from finger pointing. Check Great system with some quirks. First setup. Setup was pretty easy. Follow the prompts. I downloaded from Play Store with Android and walked it through step by step and I was in. Firmware took some time to download and flash. That took about 30 mins to do via cell phone LTE and Bluetooth. App was fairly easy to use to handle settings. With one exception which I will go into below with download and getting to the gallery via phone app. Physical setup was super easy. Suction cup to windshield and plug into 12V outlet and you are done... I like the quick magnet release from the suction cup. That makes taking down during long peaking events super easy. Only bad thing with the power cord is they went with RJ jack like a hand held landline telephone headset. The little plastic tab might get snagged and caught and break and if that happens your are out of luck. Word to the wise. There are after market mounts that allow for the mount to attach to the rear view mirror. I have had issues with similar mounts with vibration issues. Would recommend sticking with the OEM mount to mitigate this potential issue. The vibration causes image to be all shaky. Comes with nice tote bag and all that you need to get up and running. Radar X and Y band all work. These are common bands for PD and also for motion sensors around shopping areas. I did not get the pleasure of getting tagged by laser. So I can't vouch for laser. Image quality is pretty good. Video and stills have a focal point of approximately 20 ft away for clear view of license plate. Any further is not legible. Speed between my car and the detector was off by 2 mph. My car show 2 mph faster. Button and volume and physical use was easy to navigate and manipulate. I was able to download via app and also pulled images right off the SD card no issues. BUT the very first time to connect the app to the detector took a bunch of trial and error. Ultimately it needs for you to turn off automatically connection to your home wifi or any wifi near by that you connect to. If you don't it will not properly connect. It took me and customer service a day or two to trouble shoot this on Android platforms and with Goggle Pixel 7 Pro and Motorola 5G Stylus. Make sure yo do this or else it will mess you up. Other than the 2 or 3 quirks great device. I would recommend it for its intended use.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    App works better than with Cobra

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting to upgrade my Cobra Road Scout for a year or more. It has always been flakey, and the apps have never worked well, couldn't usually get at any settings. The only way to get video was to pull the SD card. Granted, that's faster anyway so not a huge deal. I see this uses the exact same power cord and the exact same mount, so I'm assuming there's a shared parentage between Cobra and Escort. Same features, but a slimmer, more attractive case with the Escort. I'm not a fan of the display being so much smaller, but I can live with it for actual connectivity if it proves to be better over time. Setting up the app was simple enough, I had no problems connecting with the unit after the app was set up and I was logged in. I checked for a firmware update, and there was, so it downloaded the update, ran it, completed it, all in about 3 or so minutes. Even reconnected again after the update completed. There are a lot of options in the app that I will have to dig into more, and I'm disappointed with the app that pages have a little "i" for information on them, but when you click it, at least the pages I was trying, there WAS no additional information to help explain what the setting was for. They have all the basics though, selectable color of the display, auto power off settings (1/2/4/8 hours are selectable), parking monitor settings, volume options, all the standard things. One thing I was immediately disappointed with, out of the box, is that it uses an ANCIENT mini-USB connector. Not even a micro USB or, preferably, a USB-C port. They used a port that has been around for 18 years now and that NOBODY ELSE uses anymore. I don't even HAVE one of these in my cable collection, even the micro USB ones I don't use since I've replaced anything that used it for a preference for USB C. So anything this new technologically should NOT be using such an old port. Even my Cobra, which is a few years older than this model, has a newer USB port. Came with a case as well, but not a great case - it has one side of the square that opens so you have to slide things in. There is no separate place for the mount, or power cable, they all just lay in there together so it's possible things could be scratched. I would've preferred a zipper that opened three sides so it would lift open, and a spot I could've even done my own foam in if I wanted, cut to fit each piece. I like these mounts though, although my Cobra, which had the exact same mount, broke after about 2 months of use - I had only put it on one time so it should not have had any plastic fatigue, but the whole lever system broke as it was hanging, not while being installed or removed, and it couldn't maintain suction anymore. Replacement has worked well though. The convenience of the little magnetic mount is great, since I like to pull these from the window depending on where I park and for how long. No reason to leave temptation in the window. I initially did a quick test run for a few miles to compare how this reacts to the same things my Cobra is used to on my daily drive, and it seemed to be comparable. Same alert going past the brick and mortars with a radar controlled entrance door for the K band. Warnings as a law enforcement car drove down the road with the radar gun running. It runs EXTERMELY HOT though. Wow. I pulled it off the mount so I could get at the Micro SD card - 16 GB included at least, that's handy but not much use - already almost half full after a 15 minute drive. I'll be replacing that soon, as this will support up to 128 GB. But I was shocked at the heat of this thing, especially on the bottom. It was NOT a hot day, sky was very overcast so no sun was shining into the car to heat it up either. This was all simply self generated heat that it puts off on its own. I'm definitely going to want to keep an eye on that in the summer when the sun *IS* hitting it. The higher resolution camera is pretty clear. Audio is absolutely useless if you have a window open even at non highway speeds, but if the windows are closed, or you're at a stop, then audio is OK. The Cobra wasn't nearly this bad with open windows. But the camera picture quality is good. Going just a few miles an hour next to cars in the next lane as I come to a stop, i can't read any license plates. But when I'm at a total stop, and someone is in front of me, you can read the plate easily. Field of view is about the same as the Cobra, just with higher resolution. GPS speed seems off a bit, but so did the Cobra so not a shock. I get almost identical readings from the car itself, google maps, and Waze. This, much like the Cobra, is about 1 to 1.5 MPH off. My Cobra did better at knowing the speed limit of the road I was on though so it could warn me of speeding. This one shows 70 even on local 45 MPH highways that the Cobra knew the speed limit for. Maybe that'll be something that updates at some point. On smaller side roads it doesn't show ANY speed and that's what I would've preferred rather than showing an impossible speed for the area. You have options of what to include on the recording, so it's easy to turn off the watermark. By default, speed is not selected. You can adjust sensitivity for X and K band, or if it's at auto it just shortens the detection range for slower driving. Ka however is always at max detection range no matter what your setting here. I like the two meter strengths for front and rear. My old detector only had the single one. This makes it easy to see if it's in front or behind you. The dial does have little lights with arrows showing front/back/left/right but they're dim in daylight even with brighter settings so not easy to catch at a glance. And like the Cobra, this doesn't throw a lot of false readings for cars with radar based safety features like blind spot assistance or automatic cruise control. There is a PDF on their support site for this with all the details. The included quick start is pretty useless. One thing this clearly excelled at over the Cobra is the viewing of videos from the phone. Granted, it's not the fastest option, but it DOES work after a minute or so of trying to read the data over the Escort's Wi-Fi connection. It presents you with the videos to select and you can play them right there from the browser. Handy if you're trying to show something to an officer. It's a solid little performer all in all. I much prefer this form factor over the Cobra, but so far in use over the last three days on Wisconsin interstates and highways, I don't see that I'm getting my warnings any faster or further out than my Cobra did for half the price. So the value leaves me feeling let down. But it WORKS with the app, which is something that the Cobra always struggled with, usually failing. So it seems to be a good example of getting what you pay for if you're really needing the app integration.

    I would recommend this to a friend
  • Pros mentioned:
    Radar detector
    Cons mentioned:
    App
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Great detector, fair dash-cam, HORRIBLE design/app

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In theory, the Escort MAXcam 360c seems like a slam-dunk: take a very potent 360-degree radar detector, mix in a high-resolution dash cam, sprinkle in some app-based connectivity offering some crowdsourced updates for speed traps, traffic light cameras, police activity and other road hazards, and how could you go wrong? Sadly, in the case of the MAXcam 360c, you get what feels like a pretty pricey misfire for at least half of what this unit should be doing for you. I’ll get the positives out of the way first. The radar detector functionality seems top tier. Personally, I did not have any of the false-positive K-band issues I see others complaining about. I drove around a local Air Force base and never got any annoying detection squawk while circling the flight line; or later while cruising the streets and storefronts in towns and cities running from northern AL down to central FL. When the detector did go off, the signal strength meter on the main display, and a directional indicator inside the volume/navigation ring, offer outstanding situational awareness to give you ample warning not just of potential radar or laser activity but where you might go looking for it and how long you have to react. NICE! During a recent 7-hour road trip down to and back from the FL coast, the detector provided LONG-range early warning of K-band radar speed signs, Ka-band police radar units, and a few laser speed trap guns. My stepson even exclaimed on the third police cruiser we passed in a row, “Wow, that thing really has great range!” And in every case of a detection on that trip, we were able to spot the police cruiser, radar speed sign, or traffic camera that had tripped the alarms—otherwise, the detector remained silent for the whole ride. When the traffic light cameras that are part of the unit’s database are coming up, a helpful traffic light icon appears on the detector’s screen with distance markers to let you know how far you are from the intersection. Detector warning sounds are loud enough to get your attention while spoken prompts alert you to the type of detection (i.e., Ka-band, Traffic camera, Multi-band, etc.). I especially appreciated the GPS-enabled speed display along with known speed limits and adjustable over-limit alerts to provide a quick way to judge and adjust cruising speed without having to look down at the dashboard. The unit itself is a bit on the chunky side compared to some of the more svelte detectors I’ve used in the past, but that’s probably to be expected given that there’s a dash-cam on board as well. The detector comes with a nice zippered carrying case that has enough room for the unit itself, USB cable, and the smart 12V-adapter that handily includes its own mute button, an alert LED, and even a pass-through USB-A charging port. The windshield clamp is a suction-cup design that seems to work reasonably well and is tipped with a very strong magnetic attachment boot that securely holds the detector in place while allowing incredibly easy removal for stowage or theft deterrence. But that’s about where the positives end, or at least, that’s where I stopped finding much that was praiseworthy. The voice prompt volume is much lower than the alert tones and it is often difficult to hear exactly what the alert was without having to take your eyes off the road and look at the display itself. The 12V adapter features an RJ-11 (telephone-style) connector rather than something more robust like a barrel connector or USB-C port. Over time, the little plastic snap levers on those RJ-11 connectors tend to come loose or snap off entirely…not a bid deal if you leave your detector mounted all the time, but if you take it down/disconnect it a lot, that’s more punishment than those little plastic friction levers are generally designed to handle and once it snaps off, I don’t know how securely that proprietary power cable will stay in place. The user interface is confusing and poorly laid out due to the placement of several identically shaped buttons flush on the top of the unit. The on-board controls include power, sensitivity, display brightness, programming changes, and marking an event/incident. But, as I said, the buttons are almost completely flat against the topmost surface of the detector with printing that, when the unit is mounted on the windshield, faces directly upwards rather than even slightly tilting towards the user’s eyeline. The Sensitivity and Brightness buttons are the same size and shape, as are the Mark, Power, and Programming buttons. Because you can’t see the printing on the buttons from the driver’s position, and the buttons themselves all feel pretty much alike, you basically have to memorize where the buttons are and then fumble for them by feel and how many buttons are next to the one you’re currently reaching for to get the one you want. A slightly inclined control panel that makes it easy to see the controls from off-angle, or at least some raised dots or differently shaped buttons, would help reduce confusion during use, especially when you need/want to press one of the buttons in a hurry. The companion Drive Smarter app is an absolute mess with frustrating connectivity and responsiveness issues impeding even basic functions and features. Bluetooth connections seem to take forever to establish, and although I could successfully connect the MAXcam 360c to my cell phone’s hot spot, the unit refused to connect further to the Driver Smarter servers or take an over-the-air firmware update. I suspect it may have something to do with trying to control the unit via BT while simultaneously maintaining its WiFi connection to the phone’s own hot spot (I have an iPhone 14 Max so I can’t comment on what the Android experience might be like). Sadly, I did not have a second cell phone to test my hot spot theory, but judging from the review feedback I’ve read, I’m not the only one who experienced this problem. To take the most recent firmware update, I had to bring the unit into my house and hook it up to a computer and copy the files directly to the SD card itself, then carry the unit back out to the car, start the car up, and let the unit run through a firmware update on the 12V power connection. Strangely, the microSD card would not read on its own in several readers across three different computers if I ejected the card and used it by itself, but I could easily access the card’s contents if I hooked the entire detector up using the supplied USB cable. That’s not a very convenient means of accessing the contents of a *removable* memory card! Working in the other direction, I could successfully connect to the MAXcam 360c’s built-in WiFi after waiting MUCH longer than it took for the already laborious BT connection routine (to the tune of 30-45 seconds), but I could not bring up the onboard gallery to review prior dash cam footage or see the pictures I had taken using the app, or see a live view of the dash cam footage itself despite nearly 2 weeks of trying. The map features in the Drive Smarter app are serviceable enough and the crowd-sourced locations of local traffic light cameras was helpful, but I didn’t want to use yet another mapping program on my phone…and it appears as if some of the Drive Smarter services are actually subscription-based, but the app and quick start guide provide no real indication as to what to expect once whatever trial period that comes with the detector is over…Escort needs to work on clarifying their fee and subscription structure given that the detector already carries a pretty hefty price tag. The dash cam itself has a high-quality, high-resolution image sensor that takes shockingly blurry and pixelated photos and videos, even at 1440p resolution. Don’t get me wrong, the images and videos are colorful and clear enough to see what’s happening around your vehicle, and I love that you can set the camera to “sentry mode” to record movement once the vehicle has been parked (assuming you have it plugged into an always-on 12V port), just don’t expect to be able to clearly read license plates or road-side signs or the writing on the tattoos of the person casing your vehicle as most of those details are pretty smeary and poorly rendered. I have attached a screen-grab of a video recording as well as a photo snapped from within the app to this review...in both cases, even at the highest detail settings, things are pretty hazy, smeared, and pixelated beyond the first few inches of our interior dash. Finally, the app gives you an amazing array of settings and customizations to choose from, but for whatever reason, Escort made the unit so that it would only power up using the 12V connector. When hooked up to a USB port, the detector powers on and goes into USB mode--you can access the contents of the microSD card, but you can’t do any troubleshooting, system setup tasks, menu item adjustment, or configuration changes of the unit itself. If I could have gotten more of the functions to work, this wouldn’t have been an issue, but as it was, I grew tired of spending time in a running vehicle cycling through endless connect, disconnect, re-connect loops for what seemed like the simplest of tasks that ultimately failed anyway. So, as a radar detector, the MAXcam 360c make a serviceable, but not noteworthy, high-definition dash-cam, but the overall usage experience is marred by infuriating usability challenges and interface issues that make it VERY hard for me to recommend this unit for anything but stand-alone radar detection.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Radar detector is great but dash cam not so much

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combo radar and dash is a weird mix. The initial start of the unboxing is very simple to get it connected and running. The downside to the whole usage of the device crumbles with the app. I experienced many connectivity issues which plagues the app experience and it's functionally. The radar detection aspect of the device is really good and it is very clear as to what wave it found and which direction it is finding it. The sound can be annoying, but can be adjusted as needed through the device itself or the app. I find I don’t use the dash camera features as much mainly because it tends to not work on a day to day basis. Sometimes it connects rather well and the drive is captured in certain segments when it detects something. Other times it refuses to connect and a bunch of restarts are required to get it to function properly. I hope the device's app is fixed down the line with more updates so that the dash camera experience is better, but for now it's still a good radar detector

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dash cam
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Big upgrade to Escort MAX 3

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have a Escort MAX 3 and was in the market for an upgrade. I was able to review this one and have been pleasantly surprised with it and its features. The one big upgrade is that this model has a built-in dash cam which is pretty nice. I have a separate dash cam in my truck already however, an added dash cam can never hurt. As it's built into the radar detector, there's no added cable or mount that's needed so it frees up, or negates, the need for clutter on my windshield. Picture/video quality is quite good with this dash cam and I really like that it automatically shows both the time/date and GPS coordinates in the picture and video. My dash cam does this however it's a setting that sometimes gets out of whack and needs to be manually updated. Kind of a pain but, eh, it works. As for the radar detector itself? So far it's identified every red light, speeding camera in my area without issue. It's also alerted me to a couple newer ones that I wasn't aware had been setup which is great. The main issue I've encountered so far is with the K band detection. I've gotten oodles of false alerts with K band around me which is kind of annoying. This is a known issue with K band however it's almost to the point where I want to shut that off just so I won't have to deal with the false alarms. That said, it's a great little radar detector. It is considerable larger than your normal ones so that is something to be aware of. As such, it's also a little heavier than your typical radar detector too. However the mount included is good and haven't had any issues so far. I do notice the radar detector bounce quite a bit while driving and this is also evident when looking at the dash cam footage. Not a huge thing but just something to note.

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you for your feedback. Concerning K band false alerts, there are several ways to reduce these. One is automatically done by the detector using its Auto Learn feature. After about 3 passes to a fixed location false alert (such as automatic doors and security systems in buildings), you will get a "stored" message then the detector will mute all future alerts to this signal.

      Another method to reduce K band false alerts is to enable the K Notch setting in the preferences menu.

      Yet another is to use an Auto SEN mode. Repeatedly press the SEN button to cycle through the SEN modes. Auto Lo K will greatly reduce K band false alerts while still alerting to police K band radar.

      I hope these suggestions improve your experience with MAXcam 360c. cedarelectronics-escort

  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Dual peace of mind for your driving experience

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple power cords hanging from my windshield and down my dash for far too long connecting several devices including my previous radar detector and dash cam. So when the Escort MAXcam 360 was announced and had not only the latest and greatest technology, it also combined both devices into one finally cutting down to just one cord. I couldn’t wait to yank all my old tech and power cords out of the car, which really weren’t more than a year or two old, and hook up this bad boy. The radar detector is slightly wider than my previous one but I had to also keep in mind that I would no longer have a separate dash cam in my way. It was very easy and self-explanatory to install even to those that have not connected one in the past; simply find a good place on the windshield of your vehicle for the suction cup, connect the power cable to the MAXcam 360 and install it onto the suction cup magnetic mount. Technically it’s not necessary however I recommend downloading the smart device application to sync the device and access all the other useful features on the app including maps, notifications, reporting, settings, etc. After using the MAXcam 360 for about a week, I’m amazed at how far it will pick up radar from emergency vehicles, much farther than when you can visibly spot them. This is thanks to the Blackfin 706 DSP chip only found in Escort’s flagship radar detectors. The arrows on the device will tell you what direction the radar is coming from so you know the location of the alert. While driving and connected via the app, you are able to view and report live alerts informing other drivers of emergency services presence. It does a great job of filtering out false alerts from other radar sources such as automatic doors in commercial buildings and whatever else is out there. The QHD 1440 video resolution on the dash cam feature is crystal clear even in low light due to the Sony Starvis sensor and Ambarella SoC chip. The set conveniently comes with a 16GB micro SD card for video storage which you can upgrade aftermarket. You can view video live via the app using the built in dual-band wi-fi and receive automatic software updates and alerts. Even will all that technology built into the MAXcam 360, my favorite part of this radar detector is the lack of super annoying beeping sounds that you’ll find in many other manufacturers, many of which I have used in the past. There is also a convenient volume knob on the front of the device so you don’t have to figure out what button to push that are typically facing upwards away from your line of sight while driving, which is annoying as well. All that being said, the Escort MAXcam 360 is definitely the best radar detector I have ever used and combining it with a dash cam made it even better. I would recommend it to anyone in the market for a radar detector which is way cheaper than a ticket and raise in insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Radar detector
    Cons mentioned:
    App, Price

    Rated 4 out of 5 stars

    App needs work, but Detector and Camera are great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radar detector and dashcam are great! But the App needs some work. I am hoping they continually work on this until it gets right. Pretty expensive device to have the interface to setup and communicate with it be sub-par. I am hopeful Escort will fix this in the future. If they don't, they will take away from a great device.

    I would recommend this to a friend
  • Cons mentioned:
    App, Connectivity

    Rated 1 out of 5 stars

    An Expensive Piece of Junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people at Escort should be ashamed to sell junk like this. I’ve purchased several Escort Radar detectors in the past and replaced an Escort Max 360 + M1 camera with the Escort Maxcam 360, but this purchase is a huge regret. I saw the other poor reviews, but bought one because I figured surely Escort has gotten the problems fixed since the Escort Maxcam 360 has been out for months. Well, apparently they haven’t gotten the problems ironed out, because this thing is a piece of junk. Trying to figure out how to link the detector to my car’s hotspot took a lot of research on the internet, because Escort certainly didn’t provide any helpful instructions for doing this. Then, after I got it connected, I couldn’t update any settings for the device using the Drive Smarter app, because it would just hang after I tried to make a change (e.g., disable overspeed alerts). I tried uninstalling the app and then reinstalling it, but now the app crashes every time I try to open it. Oh, and BTW, one of the main reasons I bought this was so that firmware updates could be performed automatically using my car’s hotspot, but I called Escort and was told that feature isn’t working.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Great Radar, Disappointing App

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Maxcam 360c works as advertised. The radar is able to detect at long ranges and the the direction indicator is accurate. I've only used this radar for a month, but it's been great on highways. Unfortunately the Drive Smarter app is disappointing and has problems connecting. Would recommend using the Escort Live app, although it has less features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one, all I’ll need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Max360c and I was contemplating the add on M1 dash cam until Escort came out with with this. Very pleased with this units fit and finish out of the box (nice packaging too for those that care). I am a long time Escort user and the the 360 technology has been the biggest game changer for me until now. The Drive Smarter App combined with the 360 detection and now integrated dash cam is a win for me and likely the last upgrade I’ll personally need. The Drive Smarter app (pics included) gave me a quick pre trip heads up real time. It’s functionality is similar to Waze in that it is shared with the network or community of users. I know there was mention of some app challenges but I’ve had none so far. I’ve included some side by side images of my Max360c and new Maxcam360c for size comparison. Excited to use this on my many Seattle to Portland trips.

    I would recommend this to a friend
  • Cons mentioned:
    Firmware update

    Rated 2 out of 5 stars

    Great Detector, Okay Dash Cam, Horrible Execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this model was released, I just so happened to be in the market for a radar detector and possibly a dash cam, so this seemed like a no brainer. Upon unboxing, I was very impressed with the build quality of the unit and mounted it using a BlendMount. I was also impressed with the radar performance of the unit compared to the MAX 3 I had before. The lone issue i had with the radar detector portion was that the auto lockout feature never worked for me, even when I had it on all the correct settings. Not sure if i had a faulty unit, or the failed firmware updates caused this (I’ll explain these later in the review.) The dash cam performance is pretty solid for being an all-in-one unit, but I fear that dash cam technology will quickly progress in the future and leave this one behind. Now, onto the dumpster fire that is the Drive Smarter app… It blows my mind that this product/app combo was released to the masses with seemingly non-existent product testing. I know that Escort is notorious for using early adopter customers for their quality control, but the Drive Smarter app is BAD, like laughably bad (as of October 2021). Connecting to the detector via Bluetooth usually takes about 15-30 seconds and then another 15-30 seconds just to pull up the device settings menu. Any changes made in the settings menu are laggy and don’t always take the first time, and sometimes even crash the app. Connecting to the dash cam via Wi-Fi is even worse. It takes at least 2-5 attempts to connect and the dashboard for videos almost never loads. Video quality through the app looked fine but once I downloaded them to my iPhone they were very pixelated. Transferring videos from the micro sd card to a computer is definitely the best way to transfer video files. Another major issue I had was trying to update the firmware through the Drive Smarter app. Anytime I would attempt to start the update, it would lag out and crash the app. I ended up bringing it inside and using an AC to DC converter to hookup to my home Wi-Fi and was able to update the firmware directly through the detector itself. Because of all these issues with the Drive Smarter app, I ended up using the Escort Live app for the remainder of my time with the unit. Overall, the MAXcam 360c has a ton of potential. If Escort can get all of the issues with the Drive Smarter app resolved, this would be a solid combo unit. I chose not to wait for these issues to be resolved, and returned the MAXcam 360c. I ended up getting the Redline 360c and will use a separate dash cam instead.

    No, I would not recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      We are glad the detector impressed you but are sorry to hear about the poor experience you had with the Drive Smarter app. We are listening to customer feedback like yours and are continually improving the Drive Smarter apps through updates. If you would like to share more details of your experience with us and would like to have someone reach out to you, please send us an email at: radarfeedback@cedarelectronics.com. Thank you cedarelectronics-escort

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Needs improvement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure this is ready for prime-time. I thought I could upgrade my Uniden R7 and my dash cam with this. But unfortunately it didn’t pan out. The app (which is needed to view the dash cam videos) is quite sluggish and didn’t always work. Also, the detector is quite large and I’m not sure if the radar performance is as good as the R7…

    No, I would not recommend this to a friend