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Rating 4.3 out of 5 stars with 1821 reviews

85%would recommend to a friend.

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85%
would recommend to a friend
Page 1 Showing 1-20 of 1,821 reviews
  • Rated 5 out of 5 stars

    Professional - The Geek Squad

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    Posted .

    The Geek Squad responded quickly and arrived on time. They installed everything in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    Owned for more than 2 years when reviewed.

    I was delighted to see that you actually had employees who actually cared about their customers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little quick

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    Posted .
    Owned for more than 2 years when reviewed.

    The agent tried to infome about connections and speeds and sounds and quality. Just went over my head

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    Owned for more than 2 years when reviewed.

    The servicemen was very courteous and installed the dishwasher without any problems. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good consult

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    Posted .

    New home. Had lots of questions hooking everything up. Geek squad is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .

    Very professional & knowledgeable. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding and very professional

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    Posted .

    Excelent orientation, support and customer service. Just a group of very well trained professionals always making sure everything is perfectly installed, sounding and looking very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .

    Received excellent advice. Did not use the services because New didn’t need it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No one showed up

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    Posted .

    Poor experience, no one showed up even after numerous phone calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    matt was a great help

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    Posted .

    I loved this service. it was a great help picking out equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .

    Good experience. But was not able to use them. I used a different product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .

    The installation went very well that I was pleased with the professionalism. I will use Geek Squad again for any installation because of their knowledge and promptness.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No One turned up!

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    Posted .

    I was supposed to be contacted by your specialists to set up an appointment to inspect the site for surround sound installation etc. No one ever did. Upon my inquiring again a month later, no one had a clue about it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation

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    Posted .

    Very knowledgeable guy, when I am ready to get my basement finished I will contact representative

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Home theatre and installation consultation

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    Posted .

    They were late but very informative in the home. Nice to have someone come in and figure out best products for space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .

    This was a good service, and even better since it was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .

    They came to my house and assesed the problem and did everything they could to solve it. Unfortunately, it was a problem with compatibility and could not be fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .

    good idea. He was very helpful when helping us make a decision

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time...they will waste it for you

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    Posted .

    Horrible experience. 1st they apparently double booked me and of course, I'm the one that got rescheduled. Ok...no biggie, things happen. The guys shows up, couldn't care less about what I was looking for and only wanted to share what he thought with me. Then, I went to a bigger store in another state to look at higher quality speakers in a magnolia center, figured out what I wanted, called back to see what the final cost would be and when we might be able to get the work done....NEVER ANSWERED and NEVER CALLED ME BACK. I e-mailed the address given as well and STILL NO RESPONSE. Apparently they really do NOT want to assist with a Home Theater install and outdoor patio speakers install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helped parents

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    Posted .

    Were a great help to parents who could not get away to store.

    I would recommend this to a friend