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Your price for this item is $219.99
The previous price was $279.99

Customer reviews

Rating 4.5 out of 5 stars with 7961 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 134 reviews
  • Cons mentioned:
    Damaged

    Rated 2 out of 5 stars

    Ge microwave jvm3160rf8ss

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened the box and tht microwave had a dent , no instructions in it and only 1 filter. It takes 3.

    I would recommend this to a friend
  • Cons mentioned:
    Damaged

    Rated 2 out of 5 stars

    Damaged Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was damaged presumably before or during packaging

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisiest microwave we have ever had. Shuts off during cooking and has to rest before coming back on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Door glass shattered within 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works well. It is a bit noisy (vent fan constantly runs while operating) compared to other models. The most disturbing fact was that the outer glass on the door shattered during use cascading small chips of glass all over the food being prepared on the stove below the microwave.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cover panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons on the panel have a plastic coating. It appears as though the plastic will peel after a few more uses. Also the inside plastic coating appears to have bubble.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Light

    Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit delivered was noticibly different from the one in the showroom. I had one of this model for years and then it broke when someone accidentally put a metal cup in the microwave. I wanted to replace it with one just like it. The one in the showroom was exactly like the one I had - same model number too. The one that was delivered also had the same model number except was very different. It was cheaply made and seemed to have no or very little insulation - very loud, door very light weight. The two small, incandescent lights underneath the orignal model had been replaced with one small hallogen bulb. The bulb was dim and produced so much heat that I nearly burnt my hand on the floor of the microwave after the light had been on for only 30 minutes. There were other cosmetic changes as well. I was so dissappointed in the numberous changes that cheapend the product that I sent it back and bought the Whilpool microwave. GE made so many changes that they should have given it a new model number and the old model in in the showroom should have been replaced with the new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 2 out of 5 stars

    80dB while heating up food. Too loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, looks nice. Extremely load fan when operating though, Sound level was 80dB standing in front of it, like a hair dryer. The fan "automatically" turns on, so its always loud. It should be a whisper unless I turn on the vent, does the electronics really need 300CFM to keep cool? Many people commented how quite it is, while some had same noise complaint. I Replaced a 20year old GE microwave that was very quite, so I either got a bad unit or that's just the noise levels people are used to now... i will talk to GE about this issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It is currently working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought white GE to replace same hoping the mounting holes in wall and cabinet were the same: NO. Besides, this oven is a "cheap" version: One less light bulb, inside made of noisy metal not the easy to clean synthetic, the turntable mechanism makes a horrible noise like it may soon fail, buttons are poorly arranged so one has to turn on a bright light to read them, puts out less power, BestBuy has unit up high so cannot inspect mounting nor has instructions available to compare to my old, nor is it plugged in so can monitor its operation, noise, etc. Only thing better is display does not scroll long dumb phrases, like "Light has been turned off".

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Simply a food cooking microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave suits us in a very simply way - cooks food. However, not close in workmanship to past microwaves we have purchased both in quality and full usage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Second one and same problem. Not a good brand anym

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I've had. Same problem. Panel digits flashing. First one replaced, had plan. Thought second one wouldn't be faulty...but same having problem. Not a good brand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good but doesn’t last long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave was loud & noisy. It worked good though while it lasted. Bought in Oct. 22 & it quit working January 24. If you buy this get the extended warranty for sure.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    GE Microwave over the stove

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with GE slate color appliances i didnt want to have the same as everyone else with the stainless steel and so many were complaining about fingerprints. So when i saw this color it spoke to me i order the refrigerator stove and microwave. Microwave i bought at best buy the others were purchased else where well long story short its falling apart first the inside frame broke off then the trim on the botton and part of the handle, now i have to buy a new one i hope it lasts, i have no choice since i have to keep the color trend iand ive only had it less than 3 years. The other downfall is the keypad should have a light difficult to see i practice learning where the buttons are that i use most often like learning braille.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy an "Open Box" item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this microwave as an Open Box, supposed to have all the parts. Missing the Support Bar and the bag of hardware. What was supposed to be a bargain, ended up costing me hours of time running to the hardware store, and the cost of purchasing a generic support bar and all the missing hardware.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasted 1.5 years.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a year and a half before the LCD broke and repairs are as costly as a new microwave.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Self-installation was a chore

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to self-installation issues, the turntable rollers are too small which makes the turntable unlevel and unsteady. Use of the old MW rollers solved the problem or we would have returned the unit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Oops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gift to my Mother in law I was hoping it would have lasted . It stopped working after a month . What can I say

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK for Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works. Buttons are a little hard to press. But hard to find a replacement in bisque. And it was inexpensive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so happy about this product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk disappointed with this product with everything that's going on stores not being able to keep up with the demand. Or microwave broke down so I had to buy a new one. My appliances are black so I had to get a black microwave, only it had to be ordered. So we had to wait a few days for it to come in. Now Best Buy is pretty much closed and you have to do your business in the parking lot. Well we're finally made it home and the microwave has a charcoal filter that is not already installed. The instructions show you remove 2 screws and remove a cover then you can install the filter. Well the cover does not come off, now you don't want to break it. I went online and watched a video from GE where it shows how to do it, and same thing it shows you remove 2 screws and the cover easily comes off. On the one I got it does not. The cover looks nothing like the one they show on the video and it's supposed to be the model I bought. Why would they not have the filter already installed??? With the easy things are right now with the virus making the stores close. I can't just go back and get another one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good microwave but made of cheap plastic

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, multiple light and fan speeds are slightly annoying that you have to go past the low settings to turn them off. Handle broke off from normal use after 6 months.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not So Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older model with this and decided not to buy a different brand because I did not want to hassle with changing mounting. This model is much noisier than the previous one. In fact the sides rattle at startup. I called G.E. to complain I was so irritated with the noise. The door clunks when opening and shutting. Not happy...

    No, I would not recommend this to a friend