Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 110,650 reviews
Rated 2 out of 5 stars
Really question your delivery time.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We set up a delivery time two weeks in advance. This was because the refrigerator had to come in to the warehouse. I personally pucked up the microwave and trim kit from two different locations and did a great job. The rest of the items were to be delivered on 2/11. We thought all at one time. Not so. The refrigerator came 5 hours later and thereby blew my whole day due to waiting.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Let Best Buy do the installation too.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had multiple home deliveries. This rating is about the installers. The were excellent. A stove microwave and dishwasher were delivered one day, a refrigerator another day. The installers took great care to move these appliances into my very small kitchen. No damage. The microwave required drilling/cutting into the wall and kitchen cabinets. The installer was very neat with the cutting and the cleanup.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good service
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Home delivery was great - the Geek Squad guys knew what they were doing and followed instructions on how to get there
I would recommend this to a friend
Pros mentioned:
Timeliness
Rated 5 out of 5 stars
Great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered on time. Had to wait on install though because the water valves had to be replaced but they came back as soon as we got the plumber to fix those.
I would recommend this to a friend
Pros mentioned:
Overall performance, Timeliness
Rated 5 out of 5 stars
Great experience
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The gentlemen who delivered my machine were on time, professional, and efficient. They were kind and courteous and respectful of both me and my home. I appreciated the excellent work they did with such efficiency.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Delivery
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Drivers were amazing even though they had to take the refrigerator thru my yard to back door. Everything about the delivery was superb.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Delivery of Washer and Dryer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery was great. The guys were on time, hooked up the washer and dryer, tested both and left the house clean and tidy.
I would recommend this to a friend
Rated 5 out of 5 stars
Home delivery a plus
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to have my washer delivered to my home. This helped alleviate the problem of having to pick up.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Nice guys
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The men were nice and helpful when they showed up to remove my old washer. Also they communicated by phone and kept me updated on e.t.a
I would recommend this to a friend
Pros mentioned:
Delivery speed, Timeliness
Rated 5 out of 5 stars
Awesome Home Delivery
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Home delivery was awesome! It was the easiest and fastest home delivery and set up I have ever experienced. The guys arrived on time and within the scheduled appointment window. They hauled away my old appliances and delivered and set up my new appliances. Very courteous and professional.
I would recommend this to a friend
Pros mentioned:
Overall performance, Placement
Rated 5 out of 5 stars
Excellent delivery service
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery went flawless. The driver was on time and put the freezer in my basement exactly where I needed it.
I would recommend this to a friend
Pros mentioned:
Placement
Rated 5 out of 5 stars
professional
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The team were nice and professional. They asked where to place the TV. I just had them to sit it on the floor near the front.
I would recommend this to a friend
Pros mentioned:
Delivery speed
Rated 5 out of 5 stars
Oven replacement
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The crew showed up right on time per the app. Got my oven replaced and set up quckly,answered all my questions. Well done
I would recommend this to a friend
Pros mentioned:
Delivery speed
Rated 5 out of 5 stars
Geek squad is amazing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They installed my new washer fast and easy ! They also noticed that my water lines were placed on the wrong side . Hot was cold and cold was hot so they fixed that for me as well so I was more than happy !
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Handled with care
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys that delivered were professional, friendly, and on time. Expedient delivery and handled with care. Really good guys.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Delivery was great!! L
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery was excellent! The two guys that delivered my TV were courteous and professional!! Couldn’t have asked for better
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good experience
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery people were very good at their job and very careful. They listened to my requests and did a good job.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Great delivery & installation crew
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great delivery and installation service. The crew was excellent at removing the old range and installing the new one. Definitely recommend using this crew again
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Very professional
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The men were on time, they did their job. Allowed me to clean under the old fridge, before bringing in the new one.
I would recommend this to a friend
Rated 5 out of 5 stars
Delivery service at its best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service experts bringing your device to your home! I have a truck but I couldn’t bring the tv without risking it !