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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 110,649 reviews
  • Rated 5 out of 5 stars

    Fast, easy, and well communicated delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and hassle-free. From the moment the order was placed, I received clear updates about scheduling and delivery timing, which made the whole process stress-free. On delivery day, communication was excellent and the arrival window was accurate. The delivery team was professional, efficient, and careful with the TV. Everything arrived in perfect condition, and the process was much smoother than I expected for a large item. Overall, this was a great delivery experience. Fast, organized, and very well communicated from start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the guys that came. Installed everything quick and even stayed to make sure it worked before leaving

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bosch installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy contacted a professional company to install my new Bosch Dishwasher. He came to the house, very professional and courteous. He knew exactly what he was doing and installed the dishwasher in an hour. He cleaned up everything, and showed the operating process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service and installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time, efficient, and easy. The guys were very nice and allowed us time to clean the floor after removing the old machine, before moving in the new one. They were courteous, and quickly installed all the new lines and even ran a test cycle. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy customers for life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery people were on time, careful, and quick. We have been buying our main appliances from Best Buy for years and never experienced a problem. Also, your in-store people know their products and answer questions honestly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was smooth, the delivery men were extremely helpful, polite, professional, and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    LG Refrigerator Delivery 30 May

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These delivery men were strong, fast, and extremely careful. They talked to us like we were friends. They were so polite and on time, and we asked a ton of questions. My husband was so impressed with how they carried the refrigerator in the house that he asked if he could videotape it. My husband said we should have had them hang out and have a beer with us. Maybe next time.?? Thank you, Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great New Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service on the delivery. The dishwasher has been exceptional. Works very well. Better than what was replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the 50 inch TV that I got so it was pretty easy for the guy to bring it in with one arm. But got here quick In.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best delivery team we’ve had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy crew showed up on time, were knowledgeable, helpful, courteous and had everything installed in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery driver was very accommodating the elevator was out of service. He walked it up to the 4th fl to my door with a smile. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    super crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great communication for delivery time, punctual and polite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough praise for the installation. I thought it was going to have to call a plumber because of a problem with the valve the washing machine was going to attach to, but the installers fixed it, probably save me $600

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Best delivery team I’ve had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was excellent. They delivered a 300 lb. washer/dryer combo up to my 3rd floor condo….. never complaining like past deliveries I’ve had! They were awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Prompt Delivery, Possible Handling Issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team arrived right on time, which was much appreciated as I was balancing a busy work-from-home schedule. They were pleasant to talk to, professional, and mindful of not disrupting my work during the delivery process. However, I did hear a loud noise during the move, which made me wonder if the fridge may have been dropped or mishandled, possibly causing the strange noises it now makes. I should have asked the team if that noise was related to the fridge being dropped. While the overall experience with the team was positive, I hope care is always taken to ensure appliances are handled without potential damage.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    No thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivering were very nice. The day they delivered was a snow storm and still very much on time. Explained everything I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys pleasant. Went right to work removing old dryer & bringing in the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    No issue and very helpful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick. Delivered to the location as requested and delivery guy was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CHOICE OF BEST BUY AND MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 2.1 c.f. over-the-range microwave oven was a great choice. Beside the fact that it looks great, the features are very intuitive despite the fact that I'm a senior and not particularly tech prone. There is a 30 second button, and each of the single number buttons when pressed alone, provide that amount of microwave time. Delivery was in window of time expected and servicemen were polite, accomodating and professional.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Impressed so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had no issues with this fridge at all. I did hear a gurgle sound a couple times that I heard about in other reviews but no issues functionally.

    I would recommend this to a friend
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