Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 110,649 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Best Buy delivery
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My delivery was on time and the guys were very nice and helpful I didn’t have to lift one finger lol
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Fast and excellent delivery service
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
the delivery guys were very nice and accomodating, updates were all timely even weeks before the scheduled appointment
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Installment
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys were great and very professional and knowledgeable. They took their time with getting it in and also putting it together. (The handles) They also took the time to make sure everything was working properly and made sure I understood everything.
I would recommend this to a friend
Pros mentioned:
Delivery speed
Rated 5 out of 5 stars
Great experience
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We’ve had two big items delivered by Best Buy and I can’t say enough good things about these guys. Quick, kind and courteous!
I would recommend this to a friend
Rated 5 out of 5 stars
Washing machine
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Again, the only thing I would say about the purchase is that it wasn’t installed, and even though I didn’t know it, the cashier had no clue if it could be installed. When I went on the website. It said that it can be installed, but when I went to the store, they told me that Best Buy didn’t do that. I just didn’t understand that, but even though we still brought the washing machine, it was just a headache to remove it and to put the new one up that was it but outside of that, it was a good purchase
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Delivery of large TV
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did a great job, I had a large TV delivered, showed up in time and were polite and nice
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great installation team!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This team was extremely professional, polite, and neat, They went the extra mile to be sure we were able to install our new dishwasher that day,
I would recommend this to a friend
Pros mentioned:
Delivery speed
Rated 5 out of 5 stars
Smooth Delivery
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived on schedule in time window given with a much appreciated on the way heads up call.
I would recommend this to a friend
Pros mentioned:
Delivery speed
Rated 5 out of 5 stars
Great Service
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy kept me informed of when my delivery was arriving. The delivery men were professional and quick.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Delivery of appliances
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
On time delivery brought ans hooked up washer and dryer and hauled away the old ones. They were professional and quick.
I would recommend this to a friend
Pros mentioned:
Placement
Rated 5 out of 5 stars
Happy delivery
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Home delivery of my new fridge was excellent. Best Buy came at the pre-arranged time after sending multiple emails and texts. The delivery people were careful not to damage anything and the fridge was put in its place. I couldn't be happier.
I would recommend this to a friend
Pros mentioned:
Delivery speed
Rated 5 out of 5 stars
Great delivery team!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy delivery! The team was very fast and efficient! They dropped it off in the box in the kitchen which is what I expected. Very polite team.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Good delivery
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered a Samsung refrigerator from Best Buy and the delivery team did a good professional job of installation. They came two hours after the scheduled delivery window but the tracking function let me know when they were coming.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Go Team!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery was smooth and quick. The delivery guys removed my old washer and installed my new washer with no problem.
I would recommend this to a friend
Pros mentioned:
Placement
Rated 5 out of 5 stars
Great delivery experience
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Crew did a great job! Brought the TVbin and put it exactly where I needed it and was very courteous in the process.
I would recommend this to a friend
Pros mentioned:
Overall performance, Timeliness
Rated 5 out of 5 stars
Awesome
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery was great. I received my items exactly when they were promised. I loved the updates that kept me informed.
I would recommend this to a friend
Pros mentioned:
Delivery speed
Rated 5 out of 5 stars
Great delivery!
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent delivery. The guys were friendly and fast. They arrived right on time and brought the TV straight into my living room and were done in 5 minutes.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
What a way to start my 67th birthday!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I moved from my apartment of 18 years and while packing I found three BEST BUY gift cards given to me in 2012. I've been without a TV since 2010 and in late February 2020 I was shocked that the three gift cards I found still had their full value.
I was pleasantly surprised the bargain prices of flat screen TVs -- and because I have a Samsung Galaxy S7 Edge -- I shopped for this brand. In 2011 I purchase Series 6 Samsung 55" as a gift for a friend and he was still using it with no complaints after all these years -- and he is an avid gamer. So for my birthday purchase I decide to spin the wheel and shopped for a Series 7 and the prices were astonishingly low and to me seemed very reasonable.
I decided to include a 5 year service plan and moved delivery to Thursday, March 12, 2020 at 7 a.m. to 1 p.m. -- MY BIRTHDAY! My TV arrived promptly at 9 a.m. and with a fresh cup of coffee I opened it and took out the remote, stand and instructions. Boy was I excited. Being in a wheelchair I was not able to unpack it myself, so I had two friends ride into the rescue. Once unpacked on to a high-tech black steel and smoked glass TV stand, I spent my birthday EASILY attaching my Trek digital antenna and programming the channels -- bingo without cable or satellite I had 64 over the air channels! Albeit some are useless to me, like the home shopping channels -- it was my please to able to enjoy the local PBS channels.
The nicest feature is that Hulu AND Netflix have their own dedicated keys on my remote. No more looking at these live streaming services on my Samsung Edge -- now they're awesome on my new 55". My building has free high-speed internet and when I push the Hulu key it directed me to connect with an internet. Can I say it, super simples.
My final step was going into controls and customize how I like to view the picture and hear the sound. This was NOT complicated and within 30 minutes of dinking around, I had my Series 7 Samsung ready to go. I checked I have until April 29, 2020 to return this baby -- NO WAY, I am enormously happy after a month of heavy duty use. Folks do spend the extra for the premium service contract -- I enjoy this flat screen with the peace of mind I have five years of protection.
PLEASE TO ANYONE READING THIS -- THERE IS ABSOLUTE NO NEED FOR ANYONE TO BAKE ME A CAKE FOR MY 67TH BIRTHDAY -- I'm humbled and grateful I have a decent flat screen to enjoy in my new living room.
I would recommend this to a friend
Pros mentioned:
Delivery speed
Rated 5 out of 5 stars
Quick, efficient service!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our new fridge was installed and our old one removed within an hour. Outstanding service!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Brilliant service!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gents who delivered and installed our dryer and washer were super friendly, efficient and knowledgeable. Only one recommendation is wearing gloves when they handle any moving of furniture when in the home.