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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 110,649 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was in the time frame, and the installation, removal, and take away was easy for us while my husband was working with home. Very satisified.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was great. Nice people who brought appliances inside. Timely. Didn’t pay for set up.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was definitely fast and efficient! Had no problem with my deliveries during the holidays !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were kind and courteous. They handle my product with the utmost care!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE - Refrigerator purchase was by far amazing definitely great through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right to your door!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't have a big truck to haul any large purchases, and the home delivery optioned has saved us quite a bit of headache iver the years.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install for laundry room located on second level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient unloading and installation of both washer and dryer purchased install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I really liked the service as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I would recommend to my family. Best Buy always gets the job done. The workers always know what they’re doing and how to get the job done, they also know how to answer all of my concerns and questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are contemplating buying this, given the price, do it. Extremely seamless experience, and the servicemen are helpful and can tackle a variety of problems you may face. In my case, with no trouble at all, they helped take the doors off so the product would fit and helped get the washer level on their recommendation. As well as offering helpful tips for maintenance and getting things started out of the box. 100% would use again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far (a few weeks in). Read instructions to see how to get cord out from back. Not hard but that will make life substantially easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service, the guys were ver helpful, they did everything, I just has to plug in the freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was excellent and efficient. I ask them to take the TV upstairs and they were very accomdating!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Delivery is always quick without item being damaged. Dealing with BB associates is effortless and a pleasure they are always able to take care of any issues i have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Chaos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the new units position in the kitchen, we paid to have the door opening changed. This was not done and the driver had to do it in the small kitchen. He did do a great job but the extra problems were unnecessary.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a difficult time finding the right oven to replace our 35 year old oven. The team spent the time to accurately measure the cutout and adapted my existing space to accommodate the new oven. I was very pleased with the team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered on their promise, and the outcome was truly impressive. The team's dedication was evident in every aspect of the project. We are grateful for their hard work and commitment to excellence. Ultimately, they provided a solution that exceeded our expectations. Their performance has set a new standard for future endeavors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently tried this product and overall, I’m quite satisfied with it. The quality feels solid, and it performs as expected. It’s easy to use, looks good, and seems durable enough for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service on delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great I really like it and how clean the delivery they even contacted me when heading to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer delivery experience was smooth and professional from start to finish. The delivery team arrived on time, handled the appliances with care, and completed the installation efficiently. They made sure everything was properly connected, tested both machines, and cleaned up all packaging before leaving. The process was hassle-free and well-organized, making a potentially stressful delivery feel easy and convenient. Overall, it was a reliable and positive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Delivery of new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was delivered quickly with no hassle. Very simple.

    I would recommend this to a friend
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