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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 110,649 reviews
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery for tv was great. Received a phone call 25 minutes prior to arrival. Guys were on time and friendly. Quick in and out.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Delivery fast and well care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery is very quick on time and bring it at your comfort of your home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient and Careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys took a door off to get my fridge inside! It was great that they knew how to do that. They also made sure to remove all the exterior packing material and take it with them before bringing the new fridge inside. The fridge was unscratched/undented because they were careful going thru the door and moving around my furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery of 65" LG TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was excellent. The delivery individuals were prompt, polite and professional, very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a washing machine from Best Buy. The sales person made sure I had all of the information I needed for my delivery. She let me know someone would contact me about status of my delivery. Someone did, the delivery team showed up right on time, installed my new washer, and removed my old washer in about 10 mins. The delivery men were very friendly, and professional. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Timeliness

    Rated 5 out of 5 stars

    Excellent delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was excellent and efficient. Arrived a head of schedule and hauled out the old stuff. Two very nice, professional guys.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery team kept me informed at all stages until drop off. The delivery person was courteous and efficient and dropped the treadmill exactly where I wanted..

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys showed up early and delivered the TV and placed it where I wanted it, and hauled off the old TV for recycling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have good delivery service with best bug. Courteous, efficient service. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were the last stop for the guys on a Friday. They took their time, didn’t rush outputting the tv and had extra products we didn’t account for needed. Extremely friendly and courteous of our home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much anticipated new dryer. Very nice machine. It has already done yeoman work in making up for the time lag from the previous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy every thing that I need from Best Buy because they have very good and affordable deals and services.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job putting my TV on the wall exactly where i needed it. It was fast and easy

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Laundry service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and quick connection of our appliances. Done right the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GIFT CARD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a washer, but it couldn't be at the store for pickup. Agents were a le to locate another washer and have it delivered for me. I am a client of Best Buy for over 25 years. So far they have accommodated me when issues happen. Only problems been getting through on the phone and having to wait on Total tech repair to come to my home.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    awesome delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    antonio and alexis had my washer installed as fast as the old one went out. extremely courteous, effecient, and fast. nothing but a great experience. ask for Antonio and Alexis by name!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer i ever owned.Plus i had it delivered and they were fast and effecient

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys are nice, professional and fast. Zero complaints, recommended for big items you want to get safely to your home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and installed our new electric range were great! They were on time, respectful of the space, and worked hard to deal with the idiosyncrasies of the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen wete on time, knowledgeable and made sure I had no questions before they left

    I would recommend this to a friend
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