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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 110,650 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a perfect TV. Everything functions well. But the remote is not built in voice search mode, so you need to buy a magic remote.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Always the "Best Buy"!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation guys are always polite and so professional. This installation was a little more than expected and they exceeded expectations and only left after I was completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional installation. everything great, they setup everything nice and clean all the box and trash out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were early! They texted when they were on their way and when they were here. They were polite and let me know the part I bought was not necessary and that I should return it. One of the guys even noticed my neighbor's dog was out and let me know immediately. Both men were very respectful and professional. As a single mom, it's sometimes nerve wracking having men come into my house; but these men were great! I have used ABT before, but their delivery people and customer service is terrible. Best Buy is also so much better. And QUICK!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Excellent Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery is excellent. The delivery drivers are personable and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and drivers/installers were great. No issues!

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Hisense 98" QD5 QLED 4K UHD TV delivery was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was great , the delivery was with care and placed at the designated place which i showed them.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! Came in and out really fast and everything was hooked up. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Drlivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was delivered on time and the guys did a great job,would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and easy. They were very communicative with the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it delivery was fast and easy. That made set up and clean up a breeze! Will definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless. Was notified of the delivery time and it was delivered at that time. Couldn't ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    fridge delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, deliberate, efficient and through installation and delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Convenient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used Best Buy’s home delivery service and was very satisfied. The delivery team arrived on time, were professional, and handled my new TV with care. They set everything up exactly where I wanted it and even took the packaging away, which made the whole process stress-free. Communication leading up to delivery was clear and updates were accurate. Overall, it was a smooth, convenient experience — definitely worth it for large or heavy items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY DELIVERED OUR NEW STOVE AND WERE VERY PLEASANT, COURTEOUS, POLITE, AND FAST.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service. Guys were friendly and placed tv where I requested it at.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of professionalism shown was amazing. On time, quick friendly loved it

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Will use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great there was no issues they were on time and nothing was damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New wash & dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, exactly what I was expecting. The delivery team was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Were very professional and careful with product. No complaints

    I would recommend this to a friend
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