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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 110,650 reviews
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Fast shipping

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were quick they communicate well set up and disposal was lightning fast I recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a fast service, best buy knows how to handle the orders the right way !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    amazing delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    justin an jeffry did an amazing job installing my fridge, even though they had to take each door off they put them back on and it works amazing. they also informed me on how to install the water line to my fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad setup was awesome even connected our Bose 900 SoundBar and made sure our 4K Firestick was working!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Professional and courteous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forget their names sadly, they did tell them to us. Both gentlemen were friendly and courteous. When the one gentleman came in to check we had cleared enough space for the delivery and saw where we wanted the refrigerator he said ok hang on a minute. They took the box off the truck and asked us to come see thebox. He very professionally and nicely explained the size of the refrigerator to us. And as we looked at the box realized I had ordered the wrong size refrigerator by a long shot. It was too small for our needs. So he called into -probably customer service- and talked to them for a minute or so, and handed his phone to me. I explained i had not looked at the dimensions of the fridge just that it woulf fit in the space we had measured. They put it back on the truck and took it back for us. I had expected to still pay the delivery fee as they had come to the house, but even that was taken off my card.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great delivery guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were polite and efficient and even helped me to remove the old stove and connect the new one!

    I would recommend this to a friend
  • Pros mentioned:
    Placement, Timeliness

    Rated 5 out of 5 stars

    100" tv delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! Called ahead, arrived on time within time window..brought it into our home and set it exactly where we requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, Professional, Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home delivery experience was very smooth and seamless the entire way through. I have received a call from one of the gentleman letting me know they will be in the neighborhood soon which was a fantastic heads up. The two gentleman who also delivered my product handled it with care and were quite professional as well, really making the whole process something I would absolutely consider again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent home delivery service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliances delivered by Diakon Logistics. Agent Rahhal and other agent did a great job installing the Washer and Dryer. Checked and confirmed no water leakage and no other issues. Brought the appliances carefully to second floor. I recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Delivery and Setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of the Insignia 3D massage chair was in 2 parts for me. I needed the chair to be taken upstairs in our media room. The delivery guys that delivered the chair told me they could not take the chair upstairs and Geek Squad delivery would come and do that part for me. So they left the chair in a convenient location for me on the first floor. Note that to get the chair in the house they had to climb on porch steps and then also remove the door. They did all of that and got the chair inside the house quite carefully. I had to schedule the delivery with Geek Squad and I thought it will be by calling BestBuy. But when I logged online and checked my order there was an easy scheduling and it took me 30 seconds to schedule the delivery to a day of my choice. Geek Squad was on time and they carried the chair upstairs and set it up for me. It was as good of a delivery experience as I can ever think of.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Free shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and safe shipping, they moved my 85-flea TV to my house and then to where I told them, completely free of charge.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Keepers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. They were there the day and time that was listed and were efficient and pleasant installers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Delivery Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team was professional and took their time. It was difficult for them to get the fridge in but they did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Great installation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done quickly and painlessly. The two guys were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the home delivery service. They came out and brought my new tv and wall mount which I scheduled for a specific day and time. They called and let me know they were about 30 min behind but they would be there soon, they arrived prior to that and got started and put everything up quickly and efficiently. they cleaned up and were very helpful about the process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! Quick, affordable, accurate and techs were knowledgeable and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Face quick and effcient great experience. In and out within 30 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with dishwasher. It works great and my dishes come out squeaky clean.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    The only way to get the tv home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, easy to do business, placed in whatever room i wanted. Courteous and helpful. Couldnt have gotten it home without them.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Delivery of TV's

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery and delivery men were nice and were very friendly

    I would recommend this to a friend
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