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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 110,649 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & easy delivery & install. The guys were super friendly and helpful. I'd be happy to have them back any time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional and Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that delivered my TV were professional, quick, and efficient. I really appreciate the online update showing you how many more stops the delivery driver has before they arrive at your residence, so you have an accurate estimate of their arrival. They also called to let me know they were 15-20 minutes away. I knew what to expect during the entire process which I really appreciate given that they were delivering a large and expensive item. I highly recommend the best buy home delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On time and respectful delivery people

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gently that delivered my fridge were very professional and on time. I got a call a couple days before the scheduled delivery and the delivery people called be when they were 10mins from my home. When entered my home they were very respectful and kind. Perfectly installed the new fridge and took away the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered on-time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them deliver our new 65in LG TV as it would not fit in my SUV and the instructions were to ship it vertically. The team (2) was on time, promptly brought it in and placed it where we asked. We did not have them install it, just delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery guys rocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install the washer and dryer were very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys was awesome,.they listened very well and made.sure i was satisfied before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came earlier than expected, very nice people. Were willing to take upstairs too (:

    I would recommend this to a friend
  • Cons mentioned:
    Scheduling

    Rated 4 out of 5 stars

    Really nice guys

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the home delivery. They say they will call 30 min before arrival, but both times they called when they were 5 min away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The driver was very nice he had excellent communication on when he will be there and the assistance of bringing in my tv was great. very professional. did what he needed to do made sure i was the name on the list of receiving it.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Tv home delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as promised, on time, no damages. Much helpful in placing at right spot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deliver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues with the delivery service. Product was brought into house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid Dashcam and Rearcam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Rexing. The first one worked well and I gave it away to a friend recently. I purchased another one for my car and it works just as good. I only wish the buttons were illuminated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient delivery the set up went on without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my TV! I’ve been a huge fan of Roku since the fire stick debuted…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dropoff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered the TV and were very professional in their dropoff

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Placement

    Rated 5 out of 5 stars

    Great Free Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered my tv and offered to bring it to any room for me. They were quick, professional, and friendly. They even called ahead to make sure I was home. I would definitely use the free delivery for other large items instead of renting a truck and getting help. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    They rescheduled the delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery had to be rescheduled for a week later because the Best Buy store didn’t have my order in stock yet. That was very inconvenient for me. I recently had hip surgery & had to lug my laundry to the laundry mat. It was very painful. When it was delivered, the delivery people were fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Prompt Delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was perfect. Great communication as to the estimated time of delivery and they met the time.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who did the delivery and installation were excellent. Fast, done properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect they call me that will be arrive time perfect and on time recomended

    I would recommend this to a friend
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