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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 110,649 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great services

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and helpful for correct installation , thank u guys

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch refrigerator and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is awesome and the delivery/installation guys went above and beyond to make our experience first class!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Great home service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was prompt and exceptional. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Installation

    Rated 5 out of 5 stars

    Fast, easy delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time! The delivery time frame was convenient not super early or late! They put it all together, explained it to me & hauled away my old one! I did not lift one finger! They were super nice, and respectful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works well, and we enjoy all of its features. I listen and watch the news while I am cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Home Delivery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Had to help the guys unload the appliances. Beats loading and unloading by myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Speedy Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast and the driver and his help were nice, professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    delievery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job putting in our item. they were careful and got everything done with no problems,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't home for the delivery but received a call from the drivers around 10 minutes before they were to arrive. I had someone at home to receive the product. The gentleman on the phone was very friendly and professional. The product was almost too large to fit through the basement door but they were able to remove the fridge doors and get it downstairs and set up for me. I was so very happy. Overall, this was a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Stove delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend the home delivery even though the price has increased significantly. They bring all the needed accessories and install them professionally and quickly. My only wish is that they include the old appliance removal in that price for which you currently have to pay for if you choose.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Best Buy Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Delivery went Smoothly. You Make an Appointment and they Delivered n the Day as Scheduled. They Send Reminders and the Delivery Truck is Very Well Equipped for Efficient Pickup and Delivery. The Employee was very Courteous, and called ahead of Arrival. Very Pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Great delivery!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was great - best buy brought my TVs directly to the rooms I wanted them in. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was absolutely amazing!!! I would highly recommend them!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very friendly & cooperative team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team handled the replacement of my TCL TV from 65 inch to 75 inch from my home very professionally. They were very friendly. Although, they initially came a bit earlier than the provided time range, but later the replacement was accomplished seamlessly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    85” TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A + 85” TCL COULD HAVE BETTER DOUND. Expected more vibrant colors. Good overall TV SET.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    100/5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bro 100/5 stars … the delivery was so quick and smooth in and out it made my head spin ! The guy was so professional explaining everything and how it works .. bro if your not getting your items delivered to you from Best Buy you losing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and communicative service, extremely punctual as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Best delivery team ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outsourced delivery crew were very professional, careful and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought it right to my front door and were very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today’s in home delivery was wonderful!! John from the geek squad very professional and friendly! BUT my delivery was supposed to be Sunday- I was home from 7 am- 7 pm getting text periodically during the day stating my delivery would be between 130 pm- 430 pm- NO SHOW! Called customer service and was told it was a third party delivery service and they could not contact driver. Come to find out TV was NOT in stock so it was not intrasit at all. When I purchased new TV I was told I could bring old TV for recycling. Took my old TV to Best Buy today was told they don’t take Vizio and it would cost 30 dollars. Talked to store manager - told of my frustration- took old TV for free

    No, I would not recommend this to a friend
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