Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 110,650 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
great delivery
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The two that delivered the refridgerator were kind and curteous. Great delivery experience. They definitely knew what they were doing.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great communications Great delivery people
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got several emails about what to expect from delivery so I could be prepared. Gave me a 4 hour window (who does that nowadays?) and actually arrived in the 1st hour. Delivery people where polite and courteous. Couldn't have asked for a better experience.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Professional and helpful. The gentleman that came out did a great job.
I would recommend this to a friend
Pros mentioned:
Delivery speed
Rated 5 out of 5 stars
Fast delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got here in just a few days even tho the end tracking was a little confusing
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Fast and Easy!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery Was Amazing and on time. The person called me before. Leaving the store and called me two minutes before arrival.. They were instructed where to play the TV and they did.so.
I would recommend this to a friend
Pros mentioned:
Timeliness
Rated 5 out of 5 stars
Excellent delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Home delivery on the promised date and time. Delivery folks were polite and professional, including carrying the TV down several flights of stairs.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
School provided service.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This team that did the delivery and set up was the best. They made sure that the washer and dryer was placed where I wanted it. The made sure that everything worked before they left.
I would recommend this to a friend
Pros mentioned:
Timeliness
Rated 5 out of 5 stars
Awesome service, very professional
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery guys were extremely communicative and professional. Showed up on time, called with updates throughout the day. Brought in my item with no issues. Will definitely use Best Buy delivery again when the opportunity comes.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Very kind & knowledgeable Geek Squad Agent
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My defective Samsung T.V. "Swap out" to a new LG model was smoothly handled by the same Geek Squad Agent I was lucky enough to have help me with my original delivery. He's a great person, super kind, helpful & knowledgeable.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great delivery service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They were professional and efficient. We received a call before delivery and all went smooth.
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic support and store
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best experience ever, they took time to explain all my choices, and took the time to ask questions as to where the tv was going to be placed in my home. They steered, me away from my original more expensive choice and sold me the tv the would be perfect my where the tv was going which was almost 850 dollars less than my original choice. They also assure me by saying if I didn't like it, or it was no good for my space, I could return it. I would highly recommend purchasing at Best Buy to all my friends and relative's
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Right on time.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery was fast ,they rang the door bell brought it in wanted to know if every thing looked ok I said yes then off they went
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Fantastic delivery service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional and really nice guys. Had the washer dryer hooked up tested and running in under 20 minutes
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Delivery
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great job came in and said everything out with no problem. I really appreciate everything they done.
I would recommend this to a friend
Pros mentioned:
Delivery speed
Rated 5 out of 5 stars
Great service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best deliever time and they fixed any issues i had with my equipement.they came and got the job done in a fast fashion,and answered any questions i had they were professional and took care of installing my equipement like it was there own
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery was fast and easy! Staff had no issues getting the unit to my door.
I would recommend this to a friend
Rated 5 out of 5 stars
Great delivery drivers
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery driver stayed in communication with me. They even was able to accommodate me. They was very very kind showed great customer service skills and even was joking with me a little bit. We definitely love doing business with them again. 
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Delivery Crew
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very satisfied with delivery crew. No communication issues. On time delivery
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Delivery
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional and checked both appliances to ensure they worked properly
I would recommend this to a friend
Pros mentioned:
Delivery speed, Overall performance
Rated 5 out of 5 stars
Fast delivery
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are very good. They were very handy. They did a job quickly and clean. Just wish they spoke better English.