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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 110,649 reviews
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Fast delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good. They were very handy. They did a job quickly and clean. Just wish they spoke better English.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Drlivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, effecient, and friendly what more can you ask for in a delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I recommend this too any one no questions asked.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Installation was amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and the installers were prepared and so professional and patient. Amazing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the tracking showed the delivery stopped at Taco Bell for 45 minutes, once the truck arrived, the personnel were quick about their task and installed with great care.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Great Delivery Experience!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Home Delivery Service from Best Buy was outstanding. The delivery was quick, and the person who did the delivery was very friendly and professional. I don't think you can ask for more than on-time delivery, quick service once at the home, and professional the whole time. This was by far better than an experience I had with a big home improvement chain and I would not hesitate to recommend anyone else giving Best Buy appliance delivery a try.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service Love the product Was delivered exactly when it was suppose to

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the guys were awesome everything was on time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was smooth and easy they were on time. stove has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's not to like?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were quick, professional, courteous, and provided great communication of arrival time that was much appreciated. They listened to my instructions and it was a great experience all around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Washer and dryer combo.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer delivered and installed has been working flawlessly. Units are very quiet also.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Best Buy delivery are simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery team were professional, courteous and on time. Not much more to say other than: THANK YOU!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome freezer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent additional freezer ro our home. The delivery crew was fantastic and very personable, and the freezer functions very well, as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Treadmill Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Treadmill delivery drivers were great. They were on time and respectful. They stepped inside to get a clear idea of where to put the heavy box and returned a couple minutes later to put it exactly where I asked.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Great delivery and install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered the washing machine on time and installed quickly, very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conscientious and friendly. Great service. Appreciate their service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up ahead of time and completed the process very efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got delivered earlier than expected. I remember it used to take. 6 to 8 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 7 series is a great quality tv for the price. It was on sale for the holidays, so definitely a steal. It's very simple to setup and start watching, even better if you have a samsung phone because you can do smartview and control everything from there. Have no complaints, just there is a small ringing sound when its in off mode, you only hear it when you're behind the tv. I'm not sure if thats normal or not, but everything else is great.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys delivered it on time placed where it was best for me.

    I would recommend this to a friend
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