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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 110,650 reviews
  • Pros mentioned:
    Overall performance, Placement

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast delivery. Delivered on time and offered to put it exactly where I wanted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was helpful to make a change in my order. Smooth delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as told. Drivers brought the tvs in and were professional

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Delivery with Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so wonderful to be able to have our new TV delivered and put where we wanted it without any hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I’d buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very affordable price and a sturdy product. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Garage Ready Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking freezer that works well. Also, is nicely constructed.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Great delivery service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was great! Very fast, helpful and efficient. The entire evolution was smooth without any issues. Delivery guys were on time, very professional and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Ontime delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ontime delivery. They delivery very quick. Very professional people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up early, called before arriving, did everything they were supposed to do. i have no problem with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Delivery Is Beyond Helpful and Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful part of Total Geek Squad Protection-no charges for home delivery. You don't have to pick up the large product and try to safely get it inside your home. The agents do all the work and are extremely careful with your products. I also got the install at a highly discounted rate which I could never have done myself. Agents are efficient, friendly, fast, and highly knowledgeable. The home delivery makes life so much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great tv easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv i have ever purchased love the picture quality clear and sound amazing specially with the surround sound and the 4k wow and love the voice feature makes it easy to look for app or shows for my self and my senior parents awsom tv hands down for me

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Send The Gift Card

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used your home delivery for almost all of the Best Buy products I have purchased. I deserve this $400 gift card. When will you be sending it to me?

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Proceeded with caution

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 nice gentleman called me when on the way, then were cautious taking the Tv out of the truck. They placed it inside the home for me. Very professional, friendly, and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In n Out quick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that delivered and installed our new washer and dryer did an outstanding job. Everything thing was brought in connected and teated. No issues were found and all went smooth. In and out in 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    85 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two guys came, knew what they were doing, in and out within 15 minutes of taking out my old 85 inch and bring in the new 85 inch and setting it up

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery service! I received the product at the perfect time. Both personnel were very kind and patient while I was cleaning the area where the refrigerator was going to be placed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was prompt and as scheduled. I had no delays. The morning of delivery, they called to verify the address and let us know when to expect them there. It was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the service. Thanks Best Buy for the quality delivery. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy for Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was smooth. Movers were very professional and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent home delivery service. On time

    I would recommend this to a friend
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