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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 110,649 reviews
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Very professional! 5 Stars! Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good home installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home delivery. The installation techs were very professional, provided recommendation and guidance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were very polite! Called to let know they were on the way. Quick and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was delivered early and the delivery guys were very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've had it for a month and a half and loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Home Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always deliver on time, very fast, highly recommend home delivery

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Timeliness

    Rated 5 out of 5 stars

    on time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    courteous and fast service. they called us ahead on time and showed up at the time they said they would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good. Excellent communication about when it was om the way and updates on estimated delivery times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication was great! On time and with no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On Time Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was right on time, very professional, polite, quick and clean workers. They even talked us through some basics on the item we purchased. They did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Get the delivery-worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was amazing! The movers were kind and respectful! They moved a washing machine to the second level. I couldn't believe how quick they were and installation was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went smooth no hiccups, delivery men were nice.

    I would recommend this to a friend
  • Cons mentioned:
    Damage

    Rated 1 out of 5 stars

    Unhappy with Delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered with dents, scratches, and damages. The team laid it down on it's side in the truck and drove around the house to the other door. The men that delivered it where pleasant they just didn't handle the merchandise with care. Very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good delivery. I don't know my grandma was at home when they came but my grandma said they did good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on the install and were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Respectful and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived during designated time window and placed exactly where I asked them with no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was timely and like stated. The installers were very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Quality delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys showed up early, placed freezer where I wanted it. Made sure everything was good before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Friendly and Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery process is one of the most stressful parts of buying an expensive item online. They called ahead to let me know that they could deliver my TV a day early. When they arrived, they were professional, friendly, and FUNNY, even taking TIME to bring it into my room of choice. Because of their stress-free delivery, I now shop Best Buy, first, when purchasing big ticket items!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great and exceeding expectations. I recommend it

    I would recommend this to a friend
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