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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 110,649 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Actbest bike

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best electric bike by far . I usually have the traditional bike for years until i try this actbest electric bike. At my age .still want an active lifestyle . So i was trilled to have purchase one. Recommended to everyone out there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly. Great purchase for my household

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    The freezer was delivered twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer was delivered twice because the first time delivery was failed. The second time crew was excellent and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best delivery services ever I always received my items on time if not

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Truly 5-star service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Best Buy Geek Squad team. Very professional. Schedule is an ease. The scheduled and actual delivery time shows up and real-time updates from Best Buy app. The team showed up on-time and handled the delivery professionally. Love it. 5-star service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing. Came in very polite, professional. Got the job done

    I would recommend this to a friend
  • Pros mentioned:
    Placement, Timeliness

    Rated 5 out of 5 stars

    Prmpt and Polite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt Delivery, Very Polite, Put the TV where we asked them to. (carried it up 3 steps)

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Well Informed of Delivery Status

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew kept me in the loop on my delivery every step of the way. Team was on time and very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Wonder Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job bringing the TV into the home and setting it in the room we were going to place it.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was impeccable. They did what would take an hour in 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Efficient Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was delivered on the day that it was supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, and efficient, delivery has always been good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Refidgerator drlivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect delivery. Very careful and clean. Made sure everything was installed correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and delivered during the time window we were notified - everything went as expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great. On time and very professional. Will use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was totally worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered a new television from Best Buy and opted for home delivery. From start to finish, the experience was seamless and exceeded my expectations. On-Time and Well-Handled Delivery Best Buy provided clear communication throughout the process. I received a confirmation email with my delivery window, and on the scheduled day, I got a call letting me know they were on their way. The delivery was right on time, and the team handled everything with care. Professional and Friendly Delivery Team The delivery team was professional, courteous, and efficient. They carefully brought the TV inside, ensured the box was undamaged, and even positioned it where I wanted. They took the time to answer my questions and made sure I was satisfied before leaving. Secure Packaging and No Issues The TV arrived in perfect condition, with no dents, scratches, or packaging damage. Best Buy clearly takes care to ensure that large electronics are transported safely, and it shows. Stress-Free and Worth It Having the TV delivered saved me the hassle of transporting a large and fragile item myself. The process was easy, the team was great, and everything went smoothly. I would absolutely use Best Buy’s home delivery service again for future purchases. Highly Recommended If you are purchasing a TV or any large appliance, I highly recommend using Best Buy’s home delivery service. It is reliable, professional, and makes the entire buying experience so much easier. Five-star service all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Caring Courteous Compadres!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous delivery! These two worked in tandem with one another so well. In and out in minutes. One of them explained to me what to expect and how to connect with an installation person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer dekivery and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dean and Tim did a great job installing our new dryer. They were on time, fast and very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and the delivery was fast and quick. There were no problems with the time that they were delivered. The punctuality of the delivery was very appreciable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexander from Vero Beach was great. He met my expectations and went above and beyond. The standard TV stand was too wide for the table it sat on, but Alexander provided a solution with a universal stand to make it fit the table. Thanks for the suggestion, installation, and support throughout. You made me and my mom very happy. Great job.

    I would recommend this to a friend
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