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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 110,649 reviews
  • Rated 5 out of 5 stars

    fast free delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time on before expected. Brought5 tv right to my door on second floor

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    2d delivery team corrected the install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional & knowledgeable delivery team who came out to correct the first delivery team’s poor install (the exhaust tubing was not properly attached to the dryer; they only fastened one end). Couldn’t be happier with the 2nd delivery team. They worked quickly but efficiently!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    We biught it hsed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for writing. Convenient to use because of the magnet technology. Its very easy to use and has great grip for carrying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived even earlier than predicted! Were prompt, efficient, and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers from geek squad were very professional and accommodating, making sure to ask how I’d like the tv mounted and if I was happy with the placement. They were very helpful with removing the existing tv even though I should have already had it removed before they got here. They were very informative making sure the tv was set up and making sure I knew how to navigate the menu before leaving. Very happy with the service provided!!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Awesome delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys delivering deserve and A++. Prompt delivery and communication was very professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Works as expected. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult delivery with my stairs in basement being so narrow. They had no problem at all placing it in the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, The delivery schedule they gave me for my products was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery is fast and on time. The guys who handled my appliance were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivering my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was right on time and the movers were very nice and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr mon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and friendly answered all my questions cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Safe Home Delivery from Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used Best Buy's home delivery service, and I was super impressed! My package arrived incredibly fast, much sooner than I expected. What stood out the most was how carefully everything was handled. The delivery team made sure my item was safe and secure, and it arrived in perfect condition. This service is a total win for anyone who wants convenience and peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient Trusted Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. Received updates of their location as they got closer. So much easier than trying to wrestle a TV in on our own.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+++ Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were great!!!! Respectful, efficient, and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Great Servie

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery works great. Product arrived within provided window. Received a phone call with a 15 minute heads up for product arrival

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Delivered on time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received on time and in good condition. Driver kept me up to speed on their actual arriving time during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast delivery and friendly made sure they place it where I asked

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bravo with service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery. The service was exactly what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HOME DELIVERY is a 5-Star Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Delivery Service is the best. I was able to choose a convenient time for my delivery. Also, the driver called my TracFone to let me know that he had picked up my item and was on his way. Also, by using Best Buy's tracking app, I see the delivery vehicle on its way to my home so I was prepared when the driver knocked at this door. With a service like this, I doubt that I will ever bother with picking up items myself.

    I would recommend this to a friend
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