Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 110,650 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Home Delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Robert and Chris, are without a doubt the best delivery duo in Killeen, TX and for that matter, all of Central Texas. They're fast, efficient, dependable, knowledgeable and go above and beyond the call of duty to ensure a happy and satisfied customer, of which, I am one. If you ever receive an email saying: "Robert is all the way," you can bet that Chris will be with him and you will experience their professional, incomparable service.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great Delivery
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Second attempt to deliver my LG Dryer. Took their time in getting item hooked up properly, and bringing the dryer in, placing it where we wanted it, and hooking up the vent.
I would recommend this to a friend
Pros mentioned:
Timeliness
Rated 4 out of 5 stars
Great service.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really appreciate the service. The delivery team was prompt and professional. They saved me dragging my appliance up the stairs. There was no scraping or destroying of property or my house. I definitely recommend the service.
The only problem is the massive time slot they require. I understand it in the planning phases. I wish i could get a little closer estimate day of or day before. not even a big one but if you could ballpark a 2-hour window day of so I can do other things that would be fantastic. Another fix maybe giving us a tracker and our place in line so we can see where the truck is. It would help us plan out our day better.
Overall, I highly recommend but wish they could make it just a little more predictable time wise.
I would recommend this to a friend
Pros mentioned:
Overall performance, Timeliness
Rated 5 out of 5 stars
Delivery made easy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Guys arrived on time and were very professional. They worked quickly and cleaned up as they went.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional, and delivered the prodect with ease
I would recommend this to a friend
Cons mentioned:
Damage
Rated 2 out of 5 stars
Delivery
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was surprised by their home delivery. It isn't perfect. I spent almost 10K at once. My first item was just left in the open garage. When I called customer service, they told me that since I didn't pick up the installation, they weren't supposed to put it in place. They will leave it at the door. Seriously?! Thousands of dollars delivered like this? Then I went to the store, and the person was nice enough to add installation for other products. Ok, this time, when they came, they damaged one of the products, so they changed it. The second time, the installation was bad and caused another dent in the replacement, as well as at my home. The third time, when they brought that person, they were friendly and caring. He did a nice job.
No, I would not recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Installers
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The gentleman that came to install did a great job and were very professional
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Delivery
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
everything that got delivered to my home from best buy has been so far exceptional and professional
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Quick and easy at your door
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Why risk moving and delivering it yourself when the pros can do it.
I would recommend this to a friend
Pros mentioned:
Delivery speed, Overall performance
Rated 5 out of 5 stars
Fanastic service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The two guys who delivered and installed my laundry machines were fantastic, They completed the job in a blink of an eye. They were courteous and professional, I hope they will be sent to deliver my refrigerator at my other
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Delivery
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thank you for your careful teamwork in managing the timers.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
LG refrigerator delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery was on time and very professional. The delivery personnel were very courteous as well.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Washing machine
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You really can't adjust the water level! Even if you put high it stops where it wants to! I really don't feel like clothes are washed!! It doesn't cover to the top of the items in there! They just swish around it the air!
No, I would not recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Home delivery guys
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great communication.they where on time,awesome assistance, great job…
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Delivery was good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery guys were awesome. They were friendly and courteous and fast.
I would recommend this to a friend
Rated 5 out of 5 stars
Great service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great communication everything went according to plan and nobody was shot in the act
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great Delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the delivery of my freezer chest was very smooth. Good communication before they showed up. were easy to work with as they positioned the chest.
I would recommend this to a friend
Pros mentioned:
Timeliness
Rated 5 out of 5 stars
Great
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service , communication and they were in time
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery drivers were very professional I would recommend