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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 110,649 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time. The delivered the TV within 15 minutes of the schedule time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Delivery of LG Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home delivery and installation went seamless and had no issues. The InVision installers were professional, knowledgeable, and courteous throughout the install process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Deliveries

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 4 different items delivered on three different dates. I was very pleased with the communication I received before each delivery telling me when I could expect them to arrive. Also, the associates where friendly, extremely knowledgeable about each item and where very efficient in placing my items in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Placement, Timeliness

    Rated 5 out of 5 stars

    Great Home Delivery process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was delivered on time and exactly when they said it would be. The staff were very nice and placed it in the house exactly where I asked. I did not pay for installation so that is all they would do but overall the delivery went very well

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Home Deliveries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered to Remote User quick and easy, we always use Best Buy when ordering Macbooks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! Great purchase; love my washer/dryer. Great, helpful customer service in store. Great delivery- fast, friendly, efficient and super nice people!! Really good experience!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was smooth and on time! No problems! :) :)

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Placement

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, smart delivery driver's and FREE. They found my aprtment, brought it upstairs and asked where I want it placed. They also called to confirm I was available and also when they arrived. No issues with TV or box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect delivery. Great service. Very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Prompt delivery inside my house to exactly where it would be installed. It simplified the entire process of replacing my TV

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came on time. Connected everything and they were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Radell and Abel are the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radell and Abel did a very good job delivering my purchases, and again when they came back to deliver a replacement refrigerator for one that was damaged. They were courteous, professional, efficient, careful and friendly, and they got along well. Radell suggested replacing the damaged door with one from the replacement fridge instead of swapping the units. This was a great idea because it simplified the exchange, made it safer, and saved time. I highly recommend this team for deliveries.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality, good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works well, recomendable, good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diligent and timely.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery. They were very carefull and answere all my quesThe delivery team handled my television with impressive care and efficiency. They were punctual, arriving within the designated timeframe. The team also demonstrated excellent communication throughout the delivery process. I was particularly pleased with their courteous and professional demeanor. Overall, the delivery service was truly exceptional. tions.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Good delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and prompt delivery service, the guys got the box onto the second floor of my house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth delivery with no problems! Fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Such a smart tv!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tv for 4 years now and it’s worked great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Quick and easy delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery was quick and easy. The driver showed up exactly when he said he would. He was extremely polite and delivered our appliances to the appropriate area of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 4 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two delivery persons were very courteous, professional and helpful gentlemen. You can be assured and proud to have them on your staff representing your company. I did not get their names.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no longer able to do a lot of things I used to do. Rob Paz and his helper made the installation look easy. They took the time to make sure all streaming was set up and demonstrated how to use the remote and smart features of the television and took our old Plasma set away along with all packing materials.

    I would recommend this to a friend
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