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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 110,649 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bring it home guys.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have had an issue with Best Buy delivery services

    I would recommend this to a friend
  • Pros mentioned:
    Placement, Timeliness

    Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Brought my TV right into the living room and made sure it was secured against a wall before leaving. Called and gave me a 30 minute heads up as well, which was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    85 inches TV needs 2 persons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication. Call one day before delivery and 10 min before arrive. 2 persons work and did good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I mean, why get up, if you can make sum1 else...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly don't remember what I had delivered, but I'm sure it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers who came to install our microwave were careful, clean and fast. I was very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good customer service good manners well trained would recommend service 0

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Professional crew very helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional crew moved the machine to where I requested and showed up on time

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Nice people and Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The movers were very nice people and very quick. When they arrived at my house they removed my old fridge and put the new one very quickly.The whole process took less than 10 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good delivery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery service was great. Arrived on time and they were nice.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called me before their arrival. On time and fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery team was amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team was amazing. Very kind and considerate. I would definitely recommend this dynamic duo!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer Review - purchased in 2022.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Washer for over a year and could not be happier with it's performance. The Quick Wash Option is a game changer for items that don't need intense cleaning. My previous Washer was over 20 years old and when it went to spin mode, I feared it would 'eject' from our house. The LG has a much more balanced and non-scary spin cycle but still get the job done (even better than the old one?). I do miss the 'Warm Rinse' option but I guess the Government and/or the EPA knows better what I like than I do. : ( It seems like all new models have ALL cold rinse, so I was not afforded the choice of what I wanted. The Sales Person was FABULOUS and the Installation team came on a Sunday morning and were courteous, prompt, and pleasant. Who could ask for more when enduring the untimely death of your Washing Machine?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in and knocked it out of the park. They did an amazing job. Cleaned up afterwards, took the box and trash with them. Super knowledgeable about the TV. Connected and setup my soundbar and all my streaming programs. Made sure the tv mount was perfectly centered in the corner above the fireplace. Made the complete installation enjoyable, would recommend to anyone looking at purchasing a tv from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Timeliness

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys who came to deliver. Professional and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go to Best buy I have to buy something. I love this Store and all employees are very knowledgeable and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time with polite and friendly in home delivery to my room of choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DELIVERY GUYS WERE AWESOM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and on time and communicated with us every step of the way

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work!!! The guys brought and hooked up our washer and dryer and also our refrigerator!!!! They were extremely quick and efficient! I liked that they were extremely professional and explained everything!!!! I love Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Home Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was delivered as expected, installed quickly

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    TV delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They communicated well and delivered the tv as promised

    I would recommend this to a friend
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