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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 110,650 reviews
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    GreatService

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery drivers call and updated us with a delivery time. They installed our new stove really fast. I would highly recommend there delivery service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Reliable, and Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's home delivery service is exceptional, especially for large items. The scheduling process was straightforward, and their tracking communication was spot on. The delivery team was professional, quick, and incredibly careful when placing the new appliance exactly where I needed it. For busy people, this service is a necessity; it offers peace of mind and excellent setup support. It makes purchasing major items worry free. Highly recommend using their delivery and installation options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome communication. Helpful. Polite and very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Services

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set the washer and dryer up. Didn’t have to move a muscle and they made sure everything was working and nothing was leaking before they left. When they did leave they left me a number to reach out if I would happen to see an issue once they were gone. Would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered to me carefully and on time. Guys were cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Driver was courteous and very helpful with the delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geeat Pioneer TV & Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this TV and warranty for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carried a 77” tv up 3 floors for me with no problem, very easy. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    N.A,MD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home delivery without any problem and highly recommended service .

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Quick Home Delivery!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick home delivery within 3 days on a holiday weekend! Very nice delivery professionals that handled everything for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. On time . Very professional. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service and value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery team was amazing! My laundry room is upstairs where there is carpet and then ceramic tile. My downstairs has hardwood floors. I was very impressed at how they removed my Samsung washer and then delivered my new, larger LG. They were personable, polite, professional, very neat and careful! Did I mention Strong? They placed their strap/ two man halter under the old machine and lifted it. They then walked it across my whole upstairs, down the stairs, across my downstairs hardwood floors, down the two steps on my porch, across my yard to the truck and then set it down. They then, using the same halter straps moved my new, larger washer back through the same path up my stairs and through my upstairs to the laundry room. They placed it into the drip pan and hooked everything up. They showed me a few quick things and made sure their hook ups were not leaking and that the machine was working ok. I was so impressed that they never once even rested! Wow! They were in and out in a matter of maybe 15 minutes! I'd buy this service again! No marks or breakage of my tile floors and no scratches or marks from handtruck wheels. Awesome job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and extremely cooperative team, understanding your needs and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery of new garage freezer was timely and seamless. The team informed me they were on the way well within the time line I had been provided. They quickly checked where the freezer was supposed to sit, unpacked it (asking if I wanted the boxes, which I did not!). Set it up, got it level and provided instructions regarding the first 24 hours of use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Orginal fridge refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people deliver was great on time no delay Good moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy delivery and great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen did a great job in hauling out the old fridge. It was big so it wasn't easy but they made it work. The water line had an issue and they kept cool as we got it figured out. We're very happy with our new fridge. They were great overall!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The geek squad did a great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job. It is not easy to install a 77 inch TV in a mount on your wall on your own, so it was money well spent. There were three nice guys, worked for about 1.5 hours and did a great job, no complains!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was on time and kept me informed of delivery status. Guy was professional and took care of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guy had the old one out in no time and the new one in 10 min

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery was easy and fast also on time.

    I would recommend this to a friend
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