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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 110,649 reviews
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great. There were no issues at all. The delivery men were very great. Very professional and friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PppYupp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good stuff, i loved it and would love to shop at best but again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Make better remote controls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality on the LG brand television, it is beautiful. This is the second LG I purchased this as a gift for my daughter and family in Delaware in December 2023. However, after 5 months, the power button has stopped connecting to the television and we have to manually turn the tv on and off. I purchased another LG for my other daughter and family this mast April 2024. One thing that I dislike about the brand is the remote control. The buttons are too close together and you have to use a flashlight in the dark to see what you’re pushing. Do better with the remote controls LG.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came a little late, but at least they called to let me know, and to let me know when they were on their way from the last stop. They followed instructions well regarding backing up the truck up a slightly steep driveway, but once they got to the area, they knew what to do. They hauled the old dryer away, and completed the installation without any issues. Great job !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luke was professional, courteous and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke and his helper delivered and wall-mounted my 85 inch smart tv quickly and efficiently. They both spent a good deal of time helping me navigate and learn the features of my 1st smart tv. I would say they were patient with me and answered my questions until I understood everything I needed to. Luke has earned my highest recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly guys. Took care of everything. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Friendly customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who brought my machine was super nice! Very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was excellent. They were very professional, friendly and careful. They kept me informed and made sure I didn't have any unanswered questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Freezer delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that delivered my freezer were very good. They removed the old freezer and replaced with the new one. They also gave me the needed instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and efficient. Left everything clean. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job installing my new dryer and were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent but....

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Looks good and works great.Only issue is the crisper drawer had a piece of the plastic rail that makes the crisper drawer slide in and out had a piece broken off which sometimes makes it hard to slide the crisper in and out. Did not realize this till just recently.Just thought it was a bad crisper drawer.Overall though a great fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Great Home Delivery

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent home delivery service of our electric range. The delivery men were in and out of our house before you knew it. They quickly and efficiently removed our old range and installed our new range and hauled away our old range. They were very courteous and professional. The home delivery charge was free, but there was a $20.00 charge to haul away the old electric range. Not bad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best home delivery yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery man came right on time! Installed the range and showed me which buttons to push. They were great, both helpful and friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great no problems they got it off the truck and in the house with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good price on expensive fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good price on this. It is replacing a 2.5 yr old Whirlpool that was unfixable. I am now gun shy about major appliances. The manufacturers load them up with nice features but do nothing about improving reliability. This new Samsung works great now, we will see in the long run. It does have some occasional mechanical noises which I believe are the ice maker.. My advice... whatever brand/model you buy, make sure you get a 5 yr extended warranty or it could get expensive down the road........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a TV delivered. They were great. Delivered quickly and brought it inside for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer service from the delivery crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was before on time, very courteous and willing to do more than was required. They brought the unit in the house even though it was not required. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great people. With lots of respect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time cleanup completed very polite answered all questions

    I would recommend this to a friend
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