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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 110,650 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro Form

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my exercise bike from pro-form! I hope I get the $400 gift card! ;]

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GE Profile Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job in delivering our refrigerator on time. They did the install and take away of the old refrigerator. They were clean, efficient, knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service was really good. I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grateful at last!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got all 4 fridges up here! Incredible and cleaned up :)

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Great deliveries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was prompt and ran faster than predicted!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service was amazing! The delivery team was professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stand Up Delivery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to communicate with the delivery people and installation was perfect. They all their trash and let us know prior to leaving they notcied small dents if we were okay with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Delivery Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery staff were timely and very helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glass cooktop installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys seemed to know how to install the cooktop probably took 30-40 minutes. Putting the double-sided tape on was the hardest part. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and motivated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very polite and took their time in preparing the refrigerator for entry. They set it up leveled it plugged in in and cleaned up. Before leaving They verified that it was working and took their trash with them. The men dressed and acted very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing monito

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything amazing, rapid and fast delivery, amazing monitor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication. They even call the day before and the day of making sure it’s a good time instead of making you wait and hope they show up like other delivery people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and helpful. And deliver to you on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this purchase I read some horror stories about having larger size televisions delivered. There was no way a 65" television would fit in my vehicle, so I took a leap of faith. I couldn't have been happier with this delivery. The communication from Best Buy, from the time of purchase to delivery, was wonderful and the time-frame for delivery was very reasonable. On the day of delivery the driver ensured I knew what time to expect them. When they arrived they lifted that box like it was nothing and walked it into my home without any issue. They were very polite and thanked me for my business before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy delivery is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on fast and time! They were very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 delivery guys were very nice and very efficient. Would like to have them for every installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely delivery service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team notified us the day before with approximate delivery window and called in that window with 10 minute arrival. On time and no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Seamless Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was quick and painless. The drivers were friendly, knew exactly where to go, showed up at the scheduled time, and set the massive 100lb box perfectly out of the way so a 3rd party could mount the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, very professional delivery driver. He called my cellphone and i wasnt home and i directed him where to drop off package. Very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv. Best picture I’ve ever seen. The color is so sharp. I would advise anyone to purchase this beautiful tv!

    I would recommend this to a friend
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