Easter 24-Hour Flash SaleEnds today. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 110,649 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    LG MVEL2133EL OTR Microwave

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery, installation. Wholeheartedly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Heartfelt Thanks: Best Buy's Exceptional Delivery!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to express my genuine appreciation for the exceptional home delivery service provided by Best Buy for my LG 27.1 Cu. Ft. Side-by-Side Door-in-Door Smart Refrigerator with Craft Ice in Stainless Steel. The delivery team's efficiency was truly impressive, ensuring a quick and flawless installation. I'm happy to report zero issues since setup, and my LG refrigerator has been an absolute joy to use. The attention to detail and delightful service from the delivery team significantly enhanced my overall satisfaction with Best Buy. It's not just a purchase; it's been a genuinely enjoyable experience from delivery to everyday use. Thank you, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Assistant Store Manager

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Tony the technician and his helper was very customer friendly, knowledgeable. Arrival time was spot on. Love it!!!! You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery from bestbuy was excellent. I give it 10 out 10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery has completely transformed my life! It’s so convenient and saves me so much time and effort. From groceries to essentials, everything arrives right at my doorstep. No more stressful trips or long lines—it’s reliable, efficient, and hassle-free. Highly recommend it for anyone looking to simplify their daily routine!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fridge delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues the delivery guys took care of everything took my old fridge no problems and installed the new one so beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The movers were very respectful and kind and they brought the TV and placed it where I needed it to quick and easy very much recommend

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Good Experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Delivery Team Was On Time And Efficient.Easy to Work With and Friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Very Fast and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew bought up the new fridge very fast and installed it they also removed my old fridge for me which was great. 10/10 service thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were both very informative and polite. They made sure i filly understood how to use the TV after installing. They gave the best recommendations for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery, super smooth and had no issues whatsoever receiving it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great crew

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! It was a great process First time i purchased stove came defective Now up to par

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home delivery

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery is always exceptional. Geek Squad team knows what they are doing and they do this every day. I always use home delivery for large items.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great delivery no issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who dropped off y treadmill were really attentive to how they brought down the treadmill and placed it inside my garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Great delivery experience.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad - primarily Robert are absolutely awesome! They are polite, professional and very good at what they do and definitely ensure customer satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Best Buy❤️❤️

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think ‘ that Best Buy as reasonable prices on TVs they’re pretty much all electronics. I like the fact that when you have a problem, you can pick up the phone and actually talk to someone you can’t go wrong with Best Buy products are good never had a problem with anything I brought from Best Buy if I had to return something, they didn’t have a problem with me returning it and they wouldn’t even pick it up. It says if it’s a big package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service, friendly associates

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of my new LG dryer was smooth from start to finish thanks to the driver. He showed up right on time, was extremely friendly, and had excellent customer service. He handled everything with care, made sure the dryer was placed exactly where I wanted it, and even took the time to double-check that everything looked good before leaving. It’s rare these days to get such a positive delivery experience, but his professionalism and friendly attitude really stood out. I truly appreciate the great service—five stars all the way!

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time, quick insulation, and friendly installers. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can ever complain about great home delivery and installation? Not me. Lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of the refrigerator went very well. No issues

    I would recommend this to a friend
Sponsored