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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 110,649 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great door service, the delivery was quick and delivery guys were super cool and handled my tv with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and considerate. Took the front door off to get the refrigerator in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Great experiences with home delivery

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery service is always spot on. Comes quickly, very professional. If you choose the installation, this is super friendly & knowledgeable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery driver let me know he was on the way and the item was delivered in the expected time frame.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Quick service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were exactly on time. Set up originaly gives you an eight hour window for delivery. The day before delivery date the delivery guys called and gave me a one hour window that they would be there and verified where I was located. Was just a drop and go but they were quick and vefy polite for the few minutes they were at my house.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very fast and great. put the unit right where I wanted it and were very respectful of the home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that delivered our washer and dryer were very pleasant. They installed both in less than 10 minutes and were very professional and courteous to not damage anything in or on the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hassle, free delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great had no issues. They arrived on time and I appreciated them calling me when they were getting close to my house.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Great delivery people

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who delivered my new fridge could not have been better. They were quick, timely, and efficient, taking no more than 15 minutes to deliver the new fridge and taking away the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Excellent delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast home delivery and the guys who came were very attentive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the price. Great controller for the price

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good. Installation was excellent and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EXCELLENT COMMUNICATION!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy fast and efficient ! 10/10 will do again ! Best communication & on time !

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went with an inexpensive model this time. Somehow it seems smaller even though the outside is the same size. I like to lift the door with my foot and on this model, instead of pushing the top rack in, it just gets caught on the soap dispenser. The bottom rack constantly falls off the track. Our average sized plates hit the sprinkler of the upper rack if not put in at an angle. Larger mugs don't fit as well. Again, you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery service is excellent. Brent was very professional. He answered all questions asked and was very knowledgeable. Installation was quick and he cleaned up after he was done. He arrived on time and kept me informed of the time frame of arrival.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 4 out of 5 stars

    Great delivery experience!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were great. On time, respectful and considerate when installing. Took the time to explain what they were doing and didn’t damage anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this for a chistmas present and he/she loves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the ease of purchasing my washer and dryer online and being able to set my appointment effortlessly. I was kept informed at all times and once they arrived they did everything quickly and set up my new appliances after removing the old ones . Very happy with the service Best Buy provided me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Delivery - Wahing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time. Keep you updated of the ETA. They are fast and friendly. They haul away the old one and installed my brand new washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service Best service Best service Best service

    I would recommend this to a friend
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