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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 110,649 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Corinne

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working exemplary as of now— a few weeks after installation. The install team was superb, efficient, talented, professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Placement

    Rated 5 out of 5 stars

    TV Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient delivery. The delivery folks were very nice and personable, placing my TV exactly where I wanted it staged.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    refrigerator installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys who delivered our refrigerator were great. they unpacked everything and installed it perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Fantastic Geek Squad Team!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to install a new TV but informed me that my existing TV wasn't broken and took the new TV back for a refund. I wanted to let you know that the 2 service men, Gregory & Michael were VERY professional, pleasant and knowledgeable. They are a great team! I'm honored to have received such great service The Geek Squad is AWESOME!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome! Great deal!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Got it at a really great price. Lowest price i found online for the model. 60days in and no regrets or issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our delivery guys were so amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg these guys were amazing they really took care in delivering and setting up our range they were so professional I recommend them for every delivery I ever get from Best Buy. They definitely definitely knew what they were doing so if I can get them for every purchase that has to be delivered, I’ll take it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ipad pro 13inch m5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was nice and i love it! The staff is very accommodating too!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Timeliness

    Rated 5 out of 5 stars

    excellent delivery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast and professional delivery i highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it to just get it into the house if you have a bunch of stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good item definitely would recommend for someone to buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery date was easy to set up The 2 delivery guys were amazing. Worked fast and made sure it was done correctly. Gave us tips on what to do. Explained everything and were very respectful and friendly. Respected our home and were very careful. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Delivery team was absolutely outstanding with the delivery of our gas range. The communication was by far the best compared to other big box stores. I received multiple call reminders and email reminders about the delivery date. The team contacted me 15 minutes before arrival and did a superb job bringing it into my house and asking if I had any questions. I highly recommend delivery from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery experience was excellent! The delivery driver kept me updated on his arrival time, which I really appreciated. He was very friendly, professional, and extremely helpful throughout the entire process. He did a great job bringing in the refrigerator and getting everything set up perfectly. Outstanding service — thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Very professional and on time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time. Unpacked and hauled away box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job arrived on time and thoughtful of our Tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely an Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we quite like this wash tower. It is far superior to the Beko that we had. The install team did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on tine and great communication by the delivery men.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best delivery experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and reliable. They came on time and there was no delay

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very efficient, courteous, and professional. They arrived promptly to deliver my new washer and haul away my old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, they got here quick and efficiently with minimal effort

    I would recommend this to a friend
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