Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 110,649 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
I LOVE Geek Squad
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
All 3 deliveries were on time, quick setup, clean and very knowledgeable people. I LOVE Geek Squad peeps.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great service by pros
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery guy was great. No hassle installation and made sure to check and make sure that every part of the new fridge was in working order before he left. Even helped us through a few basic maintenance tips for the new unit.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Punctual & Effective
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys who delivered were fast and reliable! They asked me if I had any questions, made sure I looked at my product and that the product was working properly before leaving. They also hooked up my new washer for me! They super kind and definitely recommend them as your delivery professionals.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Delivery service
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My delivery was perfect. The drivers called to let us know they were coming soon and were three stops away. Called to say they were on their way and also called when arrived. Very professional I have no complaints.
I would recommend this to a friend
Rated 4 out of 5 stars
Excellent Long-Term Value & Service
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought my TCL 4K QLED from Best Buy in 2021, and the picture quality is still fantastic!
The Best Buy installation was professional and efficient. They did a flawless job setting up the TV. Highly recommend both the TCL QLED line and the installation service.
That hits the key points (great TV, great long-term value, excellent service) in just a few lines!
I would recommend this to a friend
Rated 5 out of 5 stars
Painless
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently got a Samsung range delivered, and I’m really happy with both the range and the delivery experience! The range looks sleek, cooks evenly, and is super user-friendly with easy-to-clean surfaces. The home delivery team was great—arrived on time, unpacked everything, and installed it perfectly, securing the anti-tip bracket and leveling it without issues. They tested it to ensure it worked and cleaned up all the packaging. Just make sure your gas valve or outlet is up to code and the space is measured beforehand, as they’re thorough about requirements. Overall, a smooth process and a fantastic range—highly recommend!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great customer service!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great services!! The staff is great and they helped me out a lot!!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great delivery service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Guys were respectful , friendly, and efficient. Took care to wear protection on their boots and delivered box right where i asked them to.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Installer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Best Buy employee who came and installed was nice, professional and quick. Made sure everything fit and worked the way its suppose to.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
The best
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excelent seller ..the best buy ....................
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Refrigerator home delivery
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Whirlpool refrigerator was delivered in excellent condition and has been operating in perfect fashion since.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
family
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Guys were Great very care in coming into the house took out the old friges hook up the new one.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Excellent Service
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installers did an excellent job! They were very efficient and professional
I would recommend this to a friend
Rated 5 out of 5 stars
Great Delivery
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
While the initial delivery window of 'between 7am and 7pm was somewhat disturbing, later communications were between 7am and 12 PM. Received a call from delivery around 8:30 am announcing delivery in -approximately 20 minutes'. Delivery arrived in approximately 20 minutes and delivery unexpectedly paid the 'gate pass' for the community in which I live.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
GE FRIDGE IS GREAT
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
VERY PLEASED WITH MY. NEW GE FRIDGE. EXACTLY WANT I WANTED
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Solid delivery service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
You always hear story’s of awful delivery’s. But I’ve had nothing but great experiences with Best Buy’s delivery services. The guys went above and beyond what they needed to. They need a raise.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
VERY SATISFIED
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far I am very happy with my LG TV. This is because of the gentleman ISAAC SANTIAGO who helped me choose this TV.
My purchase was made at store 1531 in Manhattan.
Mr Santiago was patient, knowledgeable and personable.
I am very grateful to him
The 2 gentlemen who came to connect my TV were wonderful!
They arrived on time on connected my New TV expertly
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Excellent Delivery Service!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The men in their delivery van showed up on time and did an exceptional job. Install involved removing the fridge doors and they didn't complain at all, despite it raining. Equipment was put in place, hooked up, and not a scratch anywhere. Excellent crew.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
It was truly amazing.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The transportation and installation teams demonstrated the highest level of skill and dedication.
I have confidence in Best Buy and their team.
I would recommend this to a friend
Rated 5 out of 5 stars
"Samsung Life"
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best washer and dryer we've ever purchased. Love the fact of how quiet they are while washing and drying clothes. But what we love the most is the capacity of laundry it holds. It seemed like my wife was doing laundry every day with our old washer and dryer. Now with these new ones she might do laundry twice a week. Definitely recommend