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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 110,650 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing communication from the driver and the Best Buy app to track where’s my product. 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quit delivery put it where I needed it thanks to the driver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from start to finish. Professional. I like that the app tells me arrival time.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Quick and easy delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and on time! Delivered right to my door…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job right on time very helpful!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Would recommend delivery to anyone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great on communication and install was quick and easy. Team made it easy and took care of my place during the install!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy home delivery for 65” Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team arrived early in the window provided. Very quick and professional. Very helpful. Hauled away my old dead TV as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery gone bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very unhappy at first- A delivery was scheduled an arrangements had been made. On the day of the delivery we were able to track the delivery and it seemed to be five minutes away and then the next update we received it was canceled. It was next to impossible to get in touch with anybody. It took me three different people to actually find out why it was canceled. I had to wait another week and take another day off to get it rescheduled. I was beyond frustrated. The scheduled next delivery set up all went well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the delivery was very smooth they twxt whwn on the way came swt up waaher rook old one clean up after themselves vwry professional

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Prompt, efficient. Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were prompt, arrived when scheduled, called ahead and set up was reasonably quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Delivery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad for home delivery on just about all their online purchases. It's easy and fast as well as dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time and quick. Helped unpack and left the house clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yes do it!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes do it! Best Buy is one if the only places with actual goid cystomer service anymore!! Pre-order the in-store staff us great. And they don't disappear if there are problems post-ordering. Their installs are on time, friendly, and they do the job right....the whole job....theyve never left me with any mess to clean up. Im dusabled and don't have diy as an option for most things and this is a no-stress way around thar. Never had a bad experience and they make sure the set up is done and i know how to start using it before they leave. Definately do it!!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Fast and smooth delivery experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Bestbuy home delivery for the TV which I bought. Was a smooth experience. Pros: - Got reminders for the delivery date and time window (normally 4-6 hrs). - Got delivery alert 20 mins before delivery. - Delivery itself was fast & smooth. - Best if all, it was free service. Overall satisfied with experience Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best To Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best to Buy!! Is from Bedt Buy!! Love this Company!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Timeliness

    Rated 5 out of 5 stars

    Fantastic! on-time, professional and friendly

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Arrived on time professional and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    home delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would definitely do home delivery again, it came on time and they helped bring it in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Great delivery team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was prompt and nicely handled. Would recommend their delivery services. Excellent communication.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery driver came on time , and were very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Timeliness

    Rated 5 out of 5 stars

    Home delivery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast next day service. Discreet. On time delivery. Proffesional delivery.

    I would recommend this to a friend
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