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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 110,650 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great team and reliable delivery personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and knowledgeable service professionals Quick and respectful of property Placement and install Clean up and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional delivery on time and installed as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Bestbuydelivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and they were very accommodating and polite. I like that we can track their arrival and that they call to inform their arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    haul away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers hualed the old washer out of my home with little problem and carried the new washer in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional service. Nice and careful installation to make sure not to damage walls or floors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person (Andres) did an excellent job of installing the dishwasher. He answered all our questions and was very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsible in bringing the merchandise to my house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought it right into my house it was perfect. They where great drivers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Raymond M.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond delivered my TV today and let me just tell you that he was extremely professional, kind and he represented Best Buy with class this is the type of representative. Best Buy should be sourcing for if you had more people working for you like Raymond you would have so much business. You wouldn't know what to do with it. Great job Raymond. Thank you for a job. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery on refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who delivered the refrigerator were great. They evened out the doors and handles. They brought down the rollers They were very fast and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication. On time and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Home Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous and called when on the way. They were quick with the drop off and pick up of old item!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism, Courtesy, and Vigilance is what was demonstrated during delivery and setip of my new Treadmill! Excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a little problem with one of the deliveries that don’t come in time, but after clarification, their answer polite, they text me constantly and they’re really kind , so that’s the reason I give you 5 ⭐️, because make a mistake , that is fine , that happened , but sometimes with deliver service when you ask for answers, People used to be rude or even don’t give you answers about the things you buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company that delivered my stove couldn’t get up my driveway. My driveway is about an eighth of a mile long and then gentlemen hand carded that appliance all the way up to my house uphill. I was amazed that they did that all the way up to my house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My amplifier, I had somebody put him off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until today, your service has been great. I i haven't had a problem i had somebody coming to install it, and now I have to put him off.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job delivery guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast and efficient. The guys were great, very professional and nice. Definitely recommend using them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    home delivery was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys knew right where to park and unload and did all that I asked them to do. very happy with Geek Squad delivery service

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered within time window communicated, professionally done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous employees. I always feel confident that I will get excellent service.

    I would recommend this to a friend
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