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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 110,650 reviews
  • Rated 5 out of 5 stars

    Seamlessly Delivering Your Purchases with Care!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Home Delivery Service is an exceptional solution for hassle-free and reliable delivery of your purchases. With a commitment to convenience and customer satisfaction, Best Buy ensures that your items are delivered right to your doorstep with care and efficiency. As someone who values convenience and peace of mind, I recently utilized the Best Buy Home Delivery Service, and I have been thoroughly impressed by its professionalism, reliability, and exceptional customer support. If you're seeking a seamless and stress-free delivery experience, Best Buy Home Delivery Service is the perfect choice. One of the standout features of the Best Buy Home Delivery Service is its commitment to convenience. Best Buy understands that your time is valuable, which is why they offer flexible delivery options. You can conveniently schedule the delivery of your purchases at a time that suits your schedule, allowing you to plan your day without interruptions. This level of flexibility ensures that the delivery process seamlessly integrates into your busy life. Reliability is paramount when it comes to delivery services, and Best Buy excels in this aspect. The delivery team is professional, punctual, and dedicated to providing a smooth and efficient delivery experience. They handle your purchases with care, ensuring that they arrive in perfect condition. Best Buy's real-time tracking updates keep you informed about the status of your delivery, allowing you to anticipate the arrival of your items. Customer support is a top priority for Best Buy. The delivery team is trained to provide exceptional assistance and address any concerns or questions you may have. They are courteous, knowledgeable, and committed to ensuring your satisfaction. Should any issues arise during the delivery process, the customer support team is readily available to provide prompt and effective solutions. Best Buy's Home Delivery Service offers peace of mind throughout the delivery process. The delivery professionals are equipped with the necessary tools and expertise to handle any challenges that may arise. They navigate through tight spaces, staircases, and other potential obstacles with precision, ensuring that your items are safely delivered to your desired location. Best Buy's attention to detail and commitment to customer satisfaction sets them apart. The Best Buy Home Delivery Service is particularly advantageous when it comes to large and bulky items. Whether you're purchasing furniture, appliances, or other heavy items, the delivery team is well-equipped to handle the logistics and ensure a smooth delivery experience. They carefully unload and place your items in the designated area, sparing you the effort of maneuvering heavy objects on your own. Additionally, Best Buy's Home Delivery Service offers options for installation and removal of packaging materials. If you require assistance with setting up your newly delivered items or disposing of the packaging, the delivery team can provide those services, enhancing the convenience of your experience. In conclusion, the Best Buy Home Delivery Service provides a seamless, reliable, and convenient delivery experience. With a focus on customer satisfaction, professionalism, and exceptional service, Best Buy ensures that your purchases arrive safely and on time. Say goodbye to the hassles of transporting large items and let Best Buy's Home Delivery Service take care of the logistics for you. Experience the convenience and peace of mind that come with Best Buy's Home Delivery Service and enjoy a stress-free delivery process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleasure to Deal With

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team did a fantastic job! Moved a fridge, washer and dryer with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Great delivery!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great on the delivery! I was able to track the delivery truck through the link they sent me via text. Super easy. Great guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and promptly looked over the area for the installation. They removed the old washer, cleaned the area, and then installed the new washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Shipping Experience from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s shipping exceeded my expectations. My dishwasher arrived incredibly fast, well-packaged, and in perfect condition. The entire process was smooth and hassle-free, from ordering to delivery. It’s rare to see shipping this quick and reliable these days. I’m really impressed and will definitely order from Best Buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service, the communications, and the delivery personnel. Love the new appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys that came out were great. Professional and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys very knowledgeable and upfront. Good value and took care of item upon delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Zephyr Brisas Beverage Cooler!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Zephyr - Brisas 24 inch 8 Bottle, 112 can Single Zone Beverage Cooler! It has excellent beverage storage space with adjustable shelves, cool blue LED interior lighting, adjustable temperature control, and it runs quietly and keeps my beverages nice and cool!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Incredible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Fast and easy delivery. They were here and done within 15-30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time. Very polite and curious and were very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Step by Step

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery process was excellent. Very updated very informative very precise of the last minute of delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Home delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery is always on time never had a problem

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Efficient and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience, Best Buy is always really quick with deliveries. Good communication from the driver as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up on time and quickly and efficiently removed the non working dryer and installed the new one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv samsung 70”

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Samsung TV from you and I loved it. The service at the store and the delivery service were excellent. I'll be visiting you soon to buy more things!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher! Men from Best Buy were terrific, on time and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery/installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Delivery/Installers arrived ON TIME and did a wonderful job. They even waited for my Maintenance guy to come in and get one of the hoses off which was stuck on the cold water supply valve. They could have just as easily left and not completed the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early and on time delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first time, I didn't want my delivery to arrive earlier than scheduled as I had work. Unfortunately, it did arrive earlier but the drivers were flexible and kept to my delivery window. If I recall correct, my window was 2-6pm, but the product arrived just before 12pm. Shoutout to them for being on time promptly at 2pm!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer dryer install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew showed up at scheduled time period. Crew efficient, cleaned & responsive to customer request

    I would recommend this to a friend
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