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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 110,650 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    scratched refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works great! It was scratched and the delivery men did everything to make it right! Very Helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great!! It was a difficult delivery, but the guys did it. They carried this huge TV up 3 flights of stairs!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home delivery was between the times they said, and they actually removed a door from hinges, moved furniture, and replaced everything to get it in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good experience. Very polite. We feel good about this purchase. Thankvyou.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They arrived as the estimated time and I could track the delivery. They were quick and careful to protect doorways and corners in my home. The delivery person went over all the features of my new refrigerator and made sure all my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and Reliable TV Delivery Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had my 75" TV delivered, and the service was excellent. The team communicated with me before the delivery, keeping me updated and ensuring a smooth schedule. They were professional, careful, and efficient while handling such a large TV, making the whole process stress-free. Highly recommend their service for anyone looking for reliable and courteous delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The delivery was a huge success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There very friendly and nice to me and respect me a lot

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service in delivering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was very smooth, they did very professional installation and very good customer service thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You need this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit that Samsung products are improving and setting the standard and this TV and all their products are amazing and this Television is no exception and you know they are the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from them and the guys were great and nice

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Third Party Delivery Driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with how my 55" Samsung TV was delivered to my home. The driver delivered my new TV undamaged and installed it successfully.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great and arrived on time no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was not damaged or broken arrived on time and worked

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything there at Best Buy are the best products an everything is good I will always shop here at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Placement

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and on time delivery. They even called me to confirm a delivery window and if I will be available or not. They placed the delivery where I told them to.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivers were awesome. Very helpful and friendly. Got here when they said they would be. They were so fast at delivering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy kept me appraised at each step. They called before delivery to go over what would be done. They sent me the list of things to do to prepare and called just after delivery to make sure everything went well. You don’t find service like that these days. I will likely buy future appliances from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loved them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing people, proper job with delivering my tv, so great

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys made the delivery. They called prior and arrived exactly on time. They unpacked, checked the space, and brought the appliances in. They removed packing, installed and tested. They were quick and efficient. They wore masks and cleaned up and started the appliances and explained everything very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Great great great great great great great great!

    I would recommend this to a friend
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