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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110650 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 110,649 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very great team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and done a fantastic job putting in my house but they didn't know anything about the product on how it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hats off to helpful driver!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was a breeze. Driver also helped bring the huge box into the house for me! What a gentleman!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery was excellent. They were in and out in less than a half hour. That included removing old appliances and setting up new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Efficient delivery and setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Fast installation. Neat and efficient job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kick Back and Relax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery is always so simple. They are easy to work with. They do the work for you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys showed up on time and were very polite and accommodating as to where i wanted my purchase set down in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    On-time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was ontime. They arrived both times 2 minutes earlier than time given

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance, Timeliness

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, great service. There when they said. Courteous and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice service. Super fast and careful. Theybwere super professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for small apartments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a small apartment. It is noticeable how these sizes of fridge are more expensive than their slightly bigger counterparts, but a bigger fridge means more power expenditure. A better buy if you want to save space and only need a fridge for 1 or 2 people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expectations exceeded!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy delivery crew that came to my house were absolutely fantastic, polite, professional, and exceeded all of my expectations. Thank you for a fantastic experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TU8300 Curved 55”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s one of the greatest tv the I ever had, also the curve it gives a nice and wide view, Recommend this tv all the time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was nice and respectful. They called before they arrived. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Great delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. On time. They helped my wife verify all worked right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the reason you’re called Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentioned in previous comments, these two guys were the gold standard for workers. My only regret is that they don’t repair cars, paint houses, or fix broken items. Pay them more, everybody should work like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ! Could’ve been Exceptional !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great! They arrived at the wrong house at first, then they came to my house within seconds after realizing they were at the wrong number house. The caller could have been more pleasant. He sounded very irritated.. however he did apologize to me for arriving at the wrong house with my delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Simple, fast, efficient & great communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised that my refrigerator delivery was within a day or two after ordering. There was plenty of communication regarding the delivery, including a tracking for when they would arrive in my delivery window. The delivery team was respectful of my home, super fast & efficient. I've never had such a smooth, easy delivery of an appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought it a year ago and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy as 1,2,3!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removing the old refrig and getting the new one in was amazing! Very professional guys and careful in every angle! Super pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick professional delivery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick professional delivery. Guys knew their stuff. Drop off only so quick and easy.

    I would recommend this to a friend
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