Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 110,649 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator we bought has been amazing!! Delivery was easy as well.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Very good delivery
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived on time (after significant shipping delays). The crew was great.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Quick Delivery
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My purchase was delivered on the following day I orered it. It was delivered on the time frame specified. Definitely worth getting to avoid any issues with large products!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
I recommend it.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely Love my new appliances!!!
The team that come to install it was very professional.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Delivery complete
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Even tough it was just a delivery with no setup, the two gentle who delivered my new t were very cordial and easy to work with. They arrived within the allot time, and communicated with me before the delivery to narrow the window of delivery.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The deliver was very easy and hassle
Free, I would recommend this service.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great delivery and followed instruction
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Friendly and professional delivery. Arrived on time and put in exact location requested. Thanks!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good Job
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast, Professional and courteous Tech Professionals.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
On Time
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had several deliveries all on time with great communication thank you
No, I would not recommend this to a friend
Pros mentioned:
Overall performance, Placement
Rated 5 out of 5 stars
Upright freezer delivered and installed
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The team that delivered were organized and efficient. They put the freezer where I wanted it and removed the packing
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Delivery was one huge problem
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I started the process of ordering a Frigidaire washer z dryer center. However, the sales person talked me in to switched to s stackable LG set. While waiting to get it delivered I changed it back to the Frigidaire center. When it was delivered and my old unit removed I realized the washer wouldn’t work. It was going to be almost a month before they could deliver a new Frigidaire. This left me with no washer or dryer. The store told me that the GE was the same. The GE was delivered with huge dents and the entire front had a THICK scratch down the front of washer and dryer. I refused the delivery. About another week later another GE was brought out with smaller dents and scratches. I told them to just leave it for me to try. At one point the knob on the cold water turnoff was broken. It cost me $195 to get a plumber out to repair the knob. Still hasn’t been compensated for. I tried to use the GE but found it had no sound that dryer was done. I’ve never used dryer sheets but the only way to get extremely bad wrinkles out of cloth was to use the sample the delivered with the W/D Center. I ran them back through rinse and they still had wrinkles. I went back to store to order the Frigidaire W/D center which took almost 3 weeks to get. The day the last replacement Frigidaire was scheduled to be delivered to tell me there was s scheduling issues and couldn’t be delivered until Saturday because someone didn’t process the install out to be picked up by a delivery team. Also, when they removed the 1st Frigidaire they took the new metal wrapped water hoses and I had to go back to store to get them replaced. So you can see the nightmare this has all been. The store Manager and Manager on Duty were good to work with but there wasn’t a lot they could do since they use outside delivery companies since They don’t use Geek Squad to do installs any longer. I had Total Tech when I purchased originally. I have had Total Tech for years. Which hasn’t changed except for appliances.
No, I would not recommend this to a friend
Pros mentioned:
Timeliness
Rated 5 out of 5 stars
Great Service
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a 65' TV delivered. Best Buy kept me informed and up to date on the delivery. They brought the TV in the time frame promised. GREAT SERVICE.
I would recommend this to a friend
Rated 4 out of 5 stars
Good experience
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to get a redelivery because the original drivers damaged the appliance while bringing it in. They thought I didn't notice and tried to have me sign that everything in the delivery was ok. Best Buy was quick to reschedule a delivery with ease.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
convenient and fast
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
they very professional and efficient, came on time , no drama and stress, Just what i need working too many jobs and handling my own family
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great Service!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The team was super helpful and professional when delivering and did a great job.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Home delivery
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything was delivered perfectly. The delivery agents were respectful of my property and they were very nice
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Sofie
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
great delivery and best customer service! Do buy insurance for your appliances
I would recommend this to a friend
Pros mentioned:
Delivery speed, Overall performance
Rated 5 out of 5 stars
Happy customer
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The delivery was early in the time range. Removal of the old stove and the install of the new one was done by very careful and nice delivery people. It was done fast and efficiently and the whole experience was 100% easy for us.
I would recommend this to a friend
Rated 4 out of 5 stars
6 year problems.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had the fridge for 6 years now. In the past year, the handle keeps falling off, and have to screw it back in. Also the back wall keeps leaking into the meat drawer and ice forms under both drawers. I know I have to shut it down and heat up the back, as it must be iced up in there. Waiting til winter so I can keep my food on the deck whilst I try and fix.
No, I would not recommend this to a friend
Pros mentioned:
Delivery speed, Overall performance
Rated 5 out of 5 stars
Great service
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery was fast and the guys did a great job!!!!