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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 110649 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the overall performance, delivery speed, and timeliness of the Home Delivery service. Many customers appreciate the installation, placement, portability, and communication regarding the delivery. However, some customers have expressed concerns regarding the size, potential for damage during delivery, and scheduling inconsistencies. Additionally, a few customers have noted the unit can be quite loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 110,649 reviews
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    I'd use them again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as promised, polite driver, no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery, on time, considerate, professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome delivery driver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new TV and it arrived today, we love the new tv! But I gotta give a huge shout out to the delivery guy, Josue aka ‘Skinny’ as he told us. He was super friendly, funny, and all around fun. I didn’t catch the name of his delivery partner but same goes for him as well! Additionally they were incredibly timely, too! It’s awesome to experience people who genuinely love customer interaction and being helpful. I know it’s not an easy job, but their attitudes were so positive and contagious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were quick, efficient, and friendly. Took the fridge into my apartment, unboxed it, and plugged it in for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very vey comfortable and works well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery rating.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people really cared about their work. Helpfully.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would use again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65' TV delivered during a snow storm (not on purpose obviously just bad timing). Guys who delivered kept me updated and 30 mins prior. Zero complaints. Work horses and awesome guys man. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy store delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble getting delivery to my home address. I worked with customer service to secure alternate delivery options. I did a store delivery and picked it up from Bestbuy. The delivery team helped load the product into my vehicle and off I went.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed

    Rated 5 out of 5 stars

    Home delivery thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost was reasonable, they came in and installed refrigerator quickly. Very friendly delivery staff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It fits and it works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a couple months and it is working wonderfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanna recognize customer service. Even though i had to reschedule a delivery date, customer service had my best interest at hand. They made sure i was taken care of and remain a valued customer. The stove i ordered came clean and intact. And performes as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    On time, polite and knowledgeable team

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team was polite, knowledgeable and friendly. They were also on time which made the whole delivery and install an easy process. Would definitely recommend using the installation and delivery team for home appliances in the future

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Quick and slick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took two minutes. Very kind and professional. No signature required, they just took a picture. Getting smarter. A little excessive with all of the phone calls and emails reminding me but I imagine if they did less they would have more unsuccessful deliveries. So it's all good actually.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect! The gentleman knew what they were doing and executed with great care.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and installation individual was very friendly and was very efficent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very professional. I got the messages and correct timing. Good work overall

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Happy with Home Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the delivery service of my dryer. They came when they said they would, took away my old dryer, installed the new one all within a very short time period. They were nice and friendly and I would highly recommend Best Buy's home delivery people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome delivery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys who delivered this were awesome quick and in and out in no time. and even though i told them to just leave it in the living room they insisted upon bringing it closer to where i plug it in etc.....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Delivery Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to have to pay for this, but due to time constraints I wasn't able to go get the dishwasher myself. The installers brought it and did an excellent job removing all of the cardboard, packaging, and shipping materials and taking that stuff away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer delivered

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and they very respectfully stuff they called before coming and explained how they worked

    I would recommend this to a friend
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